Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts

Bacon's Termite & Pest Control logo

Bacon's Termite & Pest Control

Pest control service · Springfield, IL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%87+47.5Reliability 24%90+21.8Value 14%100+14.1Replies to reviews 7%90+6.4Craft & service penalty70−3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#78 of 109 flea exterminatorsPosition by Experts Score among all companies we track in this category. · better than 29%
4.8 ★★★★★ 64 Google reviews · 12 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
33%reviews answered by the owner
Aug 2026latest review
📞 Call (217) 483-5696Request a call backWebsite ↗

Bacon's Termite & Pest Control at a glance

Google reviewers rate Bacon's Termite & Pest Control 4.8 out of 5 based on 64 reviews, with the owner responding to 33 percent of them. Customers frequently cite punctuality, thorough inspections, reasonable pricing, and effective results for pests like ants, termites, and roaches. Recurring themes include friendly communication and flexible scheduling for rental properties. However, some low-star reviews mention a lack of phone follow-up and inconsistent professionalism from replacement technicians.

  • Google rating: 4.8 out of 5 from 64 reviews (95% five-star).
  • Reviews on this page: 64 Google reviews (47 with written comments).
  • Owner responses: the business replied to 33% of reviews.
  • Most recent review: August 8, 2026.
  • Service: Flea Exterminator serving Springfield, Illinois.

Data from Google, last updated November 3, 2026.

Score profile vs other flea exterminators

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction87Reliability90Craft & service70Value100Momentum100Replies to reviews90Satisfaction: 87 (median 94)Reliability: 90 (median 92)Craft & service: 70 (median 97)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 90 (median 95)
This companyFlea Exterminators median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bacon's Termite & Pest Control: 87/100 on this factor. Category median: 94.A
87
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bacon's Termite & Pest Control: 90/100 on this factor. Category median: 92.A
90
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bacon's Termite & Pest Control: 70/100 on this factor. Category median: 97.B
70
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bacon's Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bacon's Termite & Pest Control: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bacon's Termite & Pest Control: 90/100 on this factor. Category median: 95.A
90

Bar = this company · dark tick = category median.

Star ratings

64 Google reviews we collected

  • 5 stars6195%
  • 4 stars00%
  • 3 stars12%
  • 2 stars00%
  • 1 star23%

Praise vs complaints

Phrases our text analysis found in 47 written reviews

  • Praise7799%
  • Complaints11%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price267%
  • Reasonable133%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude2431%
  • Quality & results1823%
  • Speed & response1418%
  • Price & value912%
  • Would recommend912%
  • Communication34%
  • Honesty & trust11%

What customers talk about

We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Brayden was absolutely wonderful, kind, patient and thorough!”
  • “they very thorough and listened to my concerns did everything to address them”
  • “I called to get ants and mice taken care of and they were here the next day.”
  • “They are more than reasonable with their prices and thorough in their work.”
  • “He knew alot about the pests we were dealing with and I would recommend them to anyone trying to rid of pests.”
  • “He answered all my questions and concerns and took his time while inspecting my home!”
  • “Great staff, great service, always dependable!”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bacon's Termite & Pest Control for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

Amanda6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best service I’ve had in a long time! I called to get ants and mice taken care of and they were here the next day. Arrived on time, super friendly and was shocked at how inexpensive they were! I’d recommend them to anyone!

Paid $80–100Great priceRodent exterminationAnt extermination

Jobs customers hired them for

JobReviewsCategory typical
Spider extermination7$56–$136
Termite inspection7$71–$214
Ant extermination5$63–$191
Bug & insect extermination5$58–$131
Home inspection2$61–$139
Termite extermination2$93–$371
General pest inspection2$58–$133
Hornet & wasp extermination2$79–$246

Compare with

Photos

Customer reviews

4.8 ★★★★★ 64 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sarah Ann7 reviewsTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brayden was absolutely wonderful, kind, patient and thorough!! He answered all my questions and concerns and took his time while inspecting my home!

  • Services: Home inspection
Tom Brownlow1 reviewTotal number of Google reviews Tom has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good, friendly service. Good result.

  • Price assessment: Great price
  • Price: $80–100
Amanda Eagan6 reviewsTotal number of Google reviews Amanda has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Best service I’ve had in a long time! I called to get ants and mice taken care of and they were here the next day. Arrived on time, super friendly and was shocked at how inexpensive they were! I’d recommend them to anyone!

  • Price assessment: Great price
  • Price: $80–100
  • Services: Rodent extermination, Ant extermination
Response from the owner · 5 months ago

Thank you so very much for such awesome and kind words Amanda! I'm so pleased that you had a great experience! We greatly appreciate you always!

Kirk Sewell2 reviewsTotal number of Google reviews Kirk has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Good value. Doesn’t require a year contract like others. Took care of the ant problem.

  • Positive: Punctuality, Professionalism, Value
  • Services: Ant extermination
Response from the owner · 4 years ago

Thank you Kirk!! Glad we got those ants taken care of for you!

K.A.T. Corrigan2 reviewsTotal number of Google reviews K.A.T. has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

they very thorough and listened to my concerns did everything to address them

  • Price assessment: Reasonable price
  • Pest type: Rodents
Dan Grover3 reviewsTotal number of Google reviews Dan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great folks with real results that equal happy tenants.

R DowneyLocal Guide · 129 reviewsTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bacon has successfully taken care of a couple jobs at my rental house in Riverton. They are more than reasonable with their prices and thorough in their work. Awesome!!

Carlotta Draper11 reviewsTotal number of Google reviews Carlotta has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Brayden did a fantastic job and was very helpful. I've been a customer of Bacon Termite & Pest Control for over 4 years and am so happy with the quarterly service. I even added my sister's house to my account!

Joshua Morris2 reviewsTotal number of Google reviews Joshua has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were absolutely amazing!!!! Dylan was very very thorough and nice!!!! He knew alot about the pests we were dealing with and I would recommend them to anyone trying to rid of pests. He went above and beyond for us!!!!

Eric AndersonLocal Guide · 67 reviewsTotal number of Google reviews Eric has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Bacons came out to my house in divernon we had a roach infestation they did an excellent job I highly recommend you call them there are locally owned company and they do great work !!!!!!

Bacon's Termite & Pest Control on Google Maps →

Business details