PLUMBERS · DALLAS, TX
40SCORE

Baker Brothers Plumbing, Air & Electric

Better than 31% of plumbers · #62 of 90

4.8★24,634 Google reviews
4.73★last 12 months
4.1%1–2★ in 2 yrs (avg 2.6%)
88%complaints answered

Recent priced reviews

★★★★★ Adam · an hour ago

Fast and friendly. Was able to clear the drain fast. Would highly recommend. Plus it was on a Sunday.

Paid $400–600Reasonable priceSewer cleaning
★★★★★ Linda · Edited a day ago

I had smoke detectors installed by Samuel and Geoff. I appreciate their patience with my questions and concerns. Also, they installed smoke detectors that do not need battery replacement, with 10 yr life expectancy. They were efficient, knowledgeable, and most importantly polite young men. I would definitely call…

Paid $600–800Service not listed+ Punctuality+ Quality
★★★★★ Courtney · a day ago

I had a great experience with Samuel from Baker Brothers Plumbing, Air & Electric! He was professional, knowledgeable, courteous, and took the time to make sure everything was taken care of properly. It’s refreshing to work with someone who genuinely cares about providing excellent customer service. Samuel made the…

Paid $1–200Great priceA/C system maintenance
★ Stuart · a day ago

1. They installed a 240 volt outlet crooked because they did not utilize a simple common level tool. 2. They convinced me to enroll in their family plan subscription without mentioning the one-year commitment term and multiple onerous cancellation requirements.

Paid $2,000+Overpriced
★★★★★ Sharon · 3 days ago

Baker Brothers technicians were able to identify problems with my AC system & correct the problems.

Paid $1,200–1,400Reasonable priceA/C system maintenanceDrain cleaning
★★★★★ Margie · a week ago

Mr. Ruben Gonzalez was on time, pleasant, and knowledgeable of my plumbing issue. Not only did he fix my problem within 30 minutes. He also cleaned up after he finished. He left my home looking the same way as he entered it.

Paid $1–200Not sureService not listed

vs category

Blue = Baker, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.89★ (999 reviews)2024-Q2: 4.88★ (1231 reviews)2024-Q3: 4.89★ (1660 reviews)2024-Q4: 4.91★ (1334 reviews)2025-Q1: 4.89★ (1333 reviews)2025-Q2: 4.77★ (1186 reviews)2025-Q3: 4.72★ (802 reviews)2025-Q4: 4.73★ (628 reviews)2026-Q1: 4.76★ (500 reviews)2026-Q2: 4.76★ (118 reviews)2026-Q3: 4.57★ (196 reviews)2026-Q4: 4.61★ (57 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 57%Overpriced 8%Not sure 10%

Score factors

Satisfaction
11
Reliability
13
Craft & service
86
Value
59
Momentum
6
Track record
99
Accountability
75

Praised for

Google highlights · percentile vs peers

Quality
+8151 / −64
Professionalism
+9778 / −71
Responsiveness
+8330 / −42
Punctuality
+7959 / −33
Value
+5490 / −89

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