PLUMBERS · DALLAS, TX
Baker Brothers Plumbing, Air & Electric logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%13+2Craft & service 20%86+17.2Value 10%59+5.9Momentum 8%6+0.5Track record 7%99+6.9Accountability 5%75+3.8Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORE

Baker Brothers Plumbing, Air & Electric

Better than 31% of plumbers · #62 of 90

4.8★24,634 Google reviewsGoogle star rating as shown on Google Maps.
4.73★last 12 monthsAverage stars on reviews from the last 12 months only.
4.1%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
88%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Baker Brothers Plumbing, Air & Electric for portable a/c services

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.62
Usually paidThe price range customers picked most often for this job.$2,000+
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Portable A/C services”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Portable A/C services”

Louis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The team installed my electric upgrades exactly as I proscribed during the quote process. I like the fact that the lead technical kept me inform as to what he was doing during the installation. I asked for the 200-amp main breaker to be replaced, added whole house surge protector and a delicate 20-amp breaker for a…

Paid $2,000+Great priceInstallationPortable A/C servicesService not listed
K4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Baker Brothers is an Outstanding company. We’re very happy used them for the last 16 years ( plumbing, Ac/heater) and will continue. my friends and neighbors, family are happy with the works Baker Brother provides. The Tech are very professional, friendly, polite, helpful, taking his time explaining all the options. They’re standing behind the works.

Reasonable priceWater heater installationSeptic system installationGarbage disposal installation+ Responsiveness+ Quality+ Value
J.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

On time, professional, text updates on location, time, etc.

A/C system maintenancePortable A/C services+ Professionalism
John12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

he fixed my problem easily and showed me whaat to do next time this happens. They did not try to sell me something that I did not need

A/C system maintenancePortable A/C servicesRepair HVAC+ Responsiveness+ Quality+ Value
Allison7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They were awesome! Came early and worked fast so we’d have our new AC unit before the day got mega hot.

A/C system maintenancePortable A/C servicesA/C system repair+ Responsiveness+ Punctuality+ Quality
Deborah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Best experience I have ever had with an in home service. Landon was professional, and engaging. This is what it used to be like a long time ago. What a really nice young man as well, well done Baker Brothers!

A/C system maintenancePortable A/C services+ Quality+ Value
Frances5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

James was Awesome!! And very quick and efficient.

Portable A/C services+ Responsiveness+ Punctuality+ Quality
Eric6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Was told when scheduling the appt. there was a $39 diagnosis fee. After the appointment I noticed I was charged two diagnostic fees so I called to inquire why. I was transferred to a manager who explained I was charged a $39 diagnostic fee per unit. I informed him I was told $39 when making the appt. not per unit.…

Portable A/C services
JustinLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

John is awesome. professional and super patient to show/explain things to me really easy to talk to

A/C system maintenanceHeating system maintenancePortable A/C services+ Responsiveness+ Punctuality+ Quality
Robert9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These people are Very Responsible and Respectful to the customer. They Explain everything very well and clearly to you and that’s why I keep using Backer Brothers. They are my go to People.

Portable A/C servicesPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MikeLocal Guide · 70 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Portable A/C services+ Responsiveness+ Punctuality+ Quality
LAMAR16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Portable A/C services+ Professionalism
Curtis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Heating system maintenancePortable A/C services+ Responsiveness+ Punctuality+ Professionalism

vs category

Blue = Baker, grey = plumbers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 4.89★ (999 reviews)2024-Q2: 4.88★ (1231 reviews)2024-Q3: 4.89★ (1660 reviews)2024-Q4: 4.91★ (1334 reviews)2025-Q1: 4.89★ (1333 reviews)2025-Q2: 4.77★ (1186 reviews)2025-Q3: 4.72★ (802 reviews)2025-Q4: 4.73★ (628 reviews)2026-Q1: 4.76★ (500 reviews)2026-Q2: 4.76★ (118 reviews)2026-Q3: 4.57★ (196 reviews)2026-Q4: 4.61★ (57 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Great price 25%Reasonable 57%Overpriced 8%Not sure 10%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%11+3.9Reliability 15%13+2Craft & service 20%86+17.2Value 10%59+5.9Momentum 8%6+0.5Track record 7%99+6.9Accountability 5%75+3.8Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
11
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
13
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
86
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
59
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
6
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
99
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
75

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+8151 / −64
Professionalism
+9778 / −71
Responsiveness
+8330 / −42
Punctuality
+7959 / −33
Value
+5490 / −89

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