Is Baker Brothers Plumbing, Air & Electric any good?
Our verdict: solid, not standout — #62 of 90 plumbers, better than 31%. Customers single out its track record and craft & service; momentum is where it trails.
Track record — better than 99% of peers
Craft & service — better than 86% of peers
Accountability — better than 75% of peers
Reliability — 13th percentile
Satisfaction — 11th percentile
Momentum — 6th percentile
Baker Brothers Plumbing, Air & Electric for a/c system maintenance
Clear ✕1580 customers reviewed a a/c system maintenance job here and rated it 4.88★. Most paid $1–100 (category typical: $27–$454). For this job it ranks #2 of 14 plumbers we track.
I had a great experience with Samuel from Baker Brothers Plumbing, Air & Electric! He was professional, knowledgeable, courteous, and took the time to make sure everything was taken care of properly. It’s refreshing to work with someone who genuinely cares about providing excellent customer service. Samuel made the…
Horrible service. Has gone down significantly over the last few months. 1) Ruined my drywall when failing to repair a water heater. 2) Took weeks and several trips with additional service fees to install a thermostat. I will not be using them again despite being a customer for 10 year prior. Avoid them.
Baker Brothers technicians were able to identify problems with my AC system & correct the problems.
Next day service w/ no extra charge for a Saturday call out! Tech made the repairs and upgraded my system the same day! No extra call out required. I would highly recommend this company for your HVAC needs!
Always polite and professional. However, I was told there was a quote on cleaning air ducts from the last visit, which I never saw. This current service person said he would write it up and send it, and still nothing. I also have an issue that I can't get an 8AM appointment. For those of us who have to be at work,…
Were very professional and thorough ,, Replace air condition Coil in Attic,, Thanks very much , my kitchen looks much better , since installing new faucet
Our compressor failed in 100 degree heat. The technician came as requested, determined the problems, had the parts on hand and had us repaired in under an hour. Thankfully some of the parts were under warranty, so it eased the stress a bit.
I love my relation ship with Baler Brothers. The price was good. One of the best decisions I have ever made is the Family plan. It has saved me so much money. My service man was wonderful, clean, smart, and easy to talk to. He answered all my questions. I suggest to all my friends to talk to Baker Brothers.
Robert came to save the day when our ac stopped cooling after a power outage this morning. Trusting Baker Brothers with all our "around the house" maintenance needs keeps our home safe and comfortable.
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Baker Brothers Plumbing, Air & Electric
Is Baker Brothers Plumbing, Air & Electric good?
Yes by most measures: 4.8★ from 24,634 Google reviews and an Experts Score of 40/100 (grade C), #62 of 90 plumbers we track. 4.1% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Baker Brothers Plumbing, Air & Electric charge?
Customers reported a typical bill of $393 (middle half $192–$1.1k), 18% below the plumbers median of $480.
What do customers hire Baker Brothers Plumbing, Air & Electric for?
Mostly a/c system maintenance (1572), plumbing leak detection (1153), plumbing pipe repair (1141), drain cleaning (1035).
Does the owner respond to complaints?
The owner replied to 88% of 1–3★ reviews (category: 82%).