Plumbers · Dallas, TX

Is Dial One Johnson Plumbing, Cooling & Heating any good?

Our verdict: a strong choice — #26 of 90 plumbers, better than 71%. Customers single out its value and accountability; reliability is where it trails.

👍 Strengths

Value — better than 85% of peers

Accountability — better than 76% of peers

Momentum — better than 72% of peers

👎 Watch-outs

Reliability — 33th percentile

Recent priced reviews

★★★★★ Doug · Edited a week ago

Aways on time and thorough. Gave helpful information when asked. We especially like the on call feature.

Paid $1–200Great priceHVAC system maintenanceHeating system maintenance
★★★★★ Curtis · 3 weeks ago

Scott was great! He checked my outside units and attic. He showed me an electrical device of the downstairs unit that failed and fixed the problem!. Thanks Scott!

Paid $200–400Reasonable priceHVAC system repair
★★★★★ Alex · a month ago

My words are probably not enough to explain my experience with Dial One Johnson! They are so professional! Knowledgeable! Great customer care and service!! THANKS SO MUCH TRAVIS!!

Paid $200–400Great priceService not listed
★★★★★ LenCharles · a month ago

David and Brian came by the house to install my new unit; in the attic and outside unit. Finished in good timing. Both professional and courteous. Answered any and all questions. Ian and Emmit the same. Of course I've had many dealings with Emmit......awesome young man. The crew represented Dial One greatly. If…

Paid $2,000+Great priceHVAC system repair
★★★★★ Willie · 2 months ago

Every time punctual, polite and gets the job done. I've been with them for over 8 years and they have not let me down yet.

Paid $1–200Reasonable priceHVAC system maintenance
★★★★★ Dennis · 2 months ago

On Monday, a previous failed main waterline repair to my home approximately 3 months ago resulted in a significant water leak appearing on my front lawn. I called Dial One Johnson Plumbing, Cooling & Heating and a technician (James) was dispatched on Tuesday morning. James arrived between the scheduled time and…

Paid $800–1,000Reasonable priceService not listed

Price

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$294-39% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Dial One Johnson Plumbing, Cooling & Heating

Is Dial One Johnson Plumbing, Cooling & Heating good?

Yes by most measures: 4.9★ from 684 Google reviews and an Experts Score of 61/100 (grade B), #26 of 90 plumbers we track. 2.4% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Dial One Johnson Plumbing, Cooling & Heating charge?

Customers reported a typical bill of $294 (middle half $78–$813), 39% below the plumbers median of $480.

What do customers hire Dial One Johnson Plumbing, Cooling & Heating for?

Mostly hvac system maintenance (43), a/c system maintenance (27), hvac system repair (23), plumbing leak detection (22).

Does the owner respond to complaints?

The owner replied to 91% of 1–3★ reviews (category: 82%).

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