Plumbers · Dallas, TX

Is Baker Brothers Plumbing, Air & Electric any good?

Our verdict: solid, not standout — #62 of 90 plumbers, better than 31%. Customers single out its track record and craft & service; momentum is where it trails.

👍 Strengths

Track record — better than 99% of peers

Craft & service — better than 86% of peers

Accountability — better than 75% of peers

👎 Watch-outs

Reliability — 13th percentile

Satisfaction — 11th percentile

Momentum — 6th percentile

Baker Brothers Plumbing, Air & Electric for a/c system repair

Clear ✕

711 customers reviewed a a/c system repair job here and rated it 4.85★. Most paid $1–100 (category typical: $251–$1.2k). For this job it ranks #3 of 13 plumbers we track.

★ Jonathan · a week ago

Overpriced and a complete rip off. $400 for an 15 minute job to unclog a drain line. Actively find ways to run up the cost with things you don’t need. Only warranty their work for 30 days so when their poor work becomes evident they can come back and slap you with another $400 bill.

OverpricedA/C system repair
★★★★★ Joseph · a week ago

Next day service w/ no extra charge for a Saturday call out! Tech made the repairs and upgraded my system the same day! No extra call out required. I would highly recommend this company for your HVAC needs!

Paid $800–1,000Reasonable priceA/C system maintenanceA/C system repairRepair HVAC
★★★★★ Lawrence · Edited 3 weeks ago

Were very professional and thorough ,, Replace air condition Coil in Attic,, Thanks very much , my kitchen looks much better , since installing new faucet

A/C system maintenanceA/C system repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jerald · a month ago

Our compressor failed in 100 degree heat. The technician came as requested, determined the problems, had the parts on hand and had us repaired in under an hour. Thankfully some of the parts were under warranty, so it eased the stress a bit.

Paid $400–600Reasonable priceA/C system maintenanceA/C system repair
★★★★★ Sara · Edited a month ago

I love my relation ship with Baler Brothers. The price was good. One of the best decisions I have ever made is the Family plan. It has saved me so much money. My service man was wonderful, clean, smart, and easy to talk to. He answered all my questions. I suggest to all my friends to talk to Baker Brothers.

A/C system maintenanceCleaningA/C system repair
★★★★★ Liz · a month ago

You can’t do better than Baker Brothers. I’ve never known a company to fix an issue (or issues) more quickly. They will also send you a photo album of your air conditioner system complete with home movies of how it works/doesn’t work should you choose to have it inspected.

Paid $400–600Reasonable priceA/C system maintenanceA/C system repairService not listed
★★★★★ Laura · Edited a month ago

The service technicians are like family... someone you feel you can really trust and understand.

Paid $200–400Reasonable priceToilet repairA/C system repairInstallation+ Responsiveness+ Value
★★★★★ ANDREW · a month ago

They're arrived ahead of schedule. They quickly diagnosed the problem. They quoted a reasonable and fair price and completed the work in a timely manner. Both the Electrical Specialist and the AC Specialist were professional and polite.

Paid $1,000–1,200Reasonable priceA/C system maintenanceA/C system repairService not listed
★★★★★ Heather · a month ago

Landon was great! He quickly identified the issue and replaced/washed our AC unit. I definitely recommend!

Reasonable priceCleaningA/C system repair

Price

$$$$
$393-18% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Questions about Baker Brothers Plumbing, Air & Electric

Is Baker Brothers Plumbing, Air & Electric good?

Yes by most measures: 4.8★ from 24,634 Google reviews and an Experts Score of 40/100 (grade C), #62 of 90 plumbers we track. 4.1% of reviews in the last two years were 1–2★ (category average 2.6%).

How much does Baker Brothers Plumbing, Air & Electric charge?

Customers reported a typical bill of $393 (middle half $192–$1.1k), 18% below the plumbers median of $480.

What do customers hire Baker Brothers Plumbing, Air & Electric for?

Mostly a/c system maintenance (1572), plumbing leak detection (1153), plumbing pipe repair (1141), drain cleaning (1035).

Does the owner respond to complaints?

The owner replied to 88% of 1–3★ reviews (category: 82%).

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