Analyzing 5,403,8675.4M ReviewsFor 14,52514.5K Experts

Baker-Jones Co. Inc logo
Baker-Jones Co. Inc
Houston, TX · 5.0★ (289)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62
RankPosition by Experts Score among all companies we track in this category.#19
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$251
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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Baker-Jones Co. Inc for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$955
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#48 / 60
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “HVAC system repair”

ShaylaLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

What a great company! They explained the issue in great detail and gave us options moving forward. Our a/c is back at work!

Great priceHVAC system repairA/C system repair
Tavon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Thank you to the entire Baker-Jones team!! We are so very grateful for your expertise and professionalism!! Prompt resolution to our issues during this Texas summer heat was a true blessing!!! Thank you again!!

Great priceHVAC system repairHVAC system maintenance
Father2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Baker-Jones is a very dependable a/c and heating company. When I was assigned to Houston Texas in 1991, I have used their services. Whenever you have any air or heating issues, you can always call this company and they will get back with you the same day. You will always get a good and honest job. I would rate then…

Customer photo from Father's review
Great priceHVAC system repair
Gary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding Service and Professionalism! I recently had the pleasure of working with Baker Jones AC Company, and I couldn’t be more impressed. From the moment I called, their team was responsive, courteous, and knowledgeable. They scheduled an appointment quickly and arrived right on time. The technician thoroughly…

Great priceHVAC system repair
Janine14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have used Baker-Jones for years. They are curteous, and informative. I trust them and their work completely.

Reasonable priceHVAC system repair
Murdock2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

HVAC system repair

Why it scores 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction81
Reliability96
Craft & service3
Value87
Momentum47
Track record50
Accountability61

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