Analyzing 5,355,1875.4M Reviews For 14,25314.3K Experts

Baker-Jones Co. Inc logo
Baker-Jones Co. Inc
Houston, TX · 5.0★ (289)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62
RankPosition by Experts Score among all companies we track in this category.#19
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).$251
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.0%

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Baker-Jones Co. Inc for repair HVAC

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Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$2,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$236–$840
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Repair HVAC”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#21 / 51
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Repair HVAC”

Jeanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Baker-Jones always provides excellent service. Am so glad they’ve been our HVAC repair/service/installation company for many years. Honest, efficient, friendly.

Reasonable priceHVAC system maintenanceA/C system maintenanceA/C system repair
CYNTHIA9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Baker Jones, a local 4th generation family owned business, always provides fast , professional service for HVAC issues. I called on a Sunday and got voice mail. I left a message about my Air Conditioning issue. In just a few minutes, I received a text and an appointment for Monday morning. Everytime I leave a…

Paid $2,000+Reasonable priceA/C system maintenanceA/C system repairHeating system installation
Shelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I have used Baker-Jones over 30 years! They have serviced 3 houses for me. They are always more than fair, very dependable, exceptionally reliable and friendly. I have referred them to others than now use them. THEY ARE THE BEST!

Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Excellent work and always professional. Have been a customer for 19 years. Rain, hail, sleet, or freezing. Baker-Jones is dependable and ensures customer satisfaction. Great family owned FBA company. We have to support one another!

Reasonable priceHVAC system maintenanceRepair HVAC
huey6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent family owner/operated HVAC Company. Everyone’s friendly, their work is professional and clean.

Great priceHVAC system maintenanceA/C system maintenanceA/C system repair
chad9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Skillfull honest and friendly

Reasonable priceRepair HVACInstall AC
Russell6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Same day service. Diagnosed problem, explained what they were doing, complete in less than hour. Very professional.

Paid $200–300Reasonable priceRepair HVAC
Nora9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Service is excellent- the Gentlemen working on the job are courteous and knowledgeable. I can’t recommend them enough. Very trustworthy, incredible people, they have been in business for many years.

Reasonable priceHVAC system maintenanceA/C system repairRepair HVAC
Trisha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I reached out to Baker Jones one morning when I woke up to a broken air conditioner. Even on such short notice (I called them first thing Monday morning when they opened), Ron made it a point to come out and take a look. Ron was able to make time to check my air conditioner himself (I didn’t know he was the…

A/C system maintenanceRepair HVAC+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

Why it scores 62How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction81
Reliability96
Craft & service3
Value87
Momentum47
Track record50
Accountability61

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