Baker-Jones Co. Inc
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 289 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: craft & service.
Reviews for your job
Customers hired Baker-Jones Co. Inc for 8 kinds of job.
Baker-Jones Co. Inc for a/c system repair
Clear ✕All 36 Google reviews tagged “A/C system repair” · showing 20
ronnell11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★OH let me til ya what happened to me. This guy told the renter that the air handler had been hit with a power surge!!! $3800…I said let me call my guy at Baker-Moss. Baker Moss guy said it was the thermostat…. My Lord!! greatest AC company on the planet!!!
Alan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★They arrived early and did a great job!
BenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★Great work from Baker Jones. They arrived on time, understood the issue (separation in the furnace exhaust line) and fixed the issue quickly. They were professional, treated my home well, and let me take a look when they were finished. The price they charged was a fair one for the work they performed. I would recommend them to anyone!
Victor13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★On time, precise, cleaned up after completing the work! No issues!
Jeanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★Baker-Jones always provides excellent service. Am so glad they’ve been our HVAC repair/service/installation company for many years. Honest, efficient, friendly.
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★We have used Baker-Jones for several years. Lazy year they replaced one of my units. My older AC stopped working late last night. I left a VM with them and was contacted by Justin just after they opened. He scheduled service around midday due to other repairs. Ten minutes later, he called to alert me to a technician…
Mahalet1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★There was a connection issue between the thermostat and the condenser, which was preventing the system from turning on. I called this morning, and they came out right away and fixed the issue. They were very knowledgeable, professional, and efficient. I truly appreciate the quick response and excellent service. I…
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Great service from Baker Jones as always. They are our go-to. Always responsive, competent and professional. Grateful to have them in 3rd Ward.
K3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★I had an excellent experience with Baker-Jones company back in April. They stepped in after another company had made several AC repair errors and took the time to properly diagnose and correct the issue. They came out multiple times to inspect the system, kept me informed throughout the process, and ensured the…
Ramona6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★I called Baker Jones at 8:30 am because my air condition stopped cooling the night before and a repair man was there by 9:30 am. He explained to me what needed to be done. I've used them for at least 25 years and has received excellent service and honesty.
Kim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★We've been using Baker-Jones for our HVAC maintenance and installation. They've always been professional and friendly. Great team! Thanks AGAIN for solving our air needs. You guys have the solutions.
Casey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★We had an immediate need and they got someone out within the hour. Very professional and courteous.
Lectoy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★My parents have used Baker-Jones, Co. at their home since 1970. Projects from maintenance, total replacement and everything in between. Woke up Sunday morning July 19 to no cool air. I called the company and talked with Justin at 8:30 a.m. Monday. By 12:45 p.m. Vince, the technician, had my house freezing.
Sim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★Excellent service!!
EllaLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Courteous, friendly, knowledgeable,timely,helpful, answer questions when asked,very dependable
CYNTHIA9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★Baker Jones, a local 4th generation family owned business, always provides fast , professional service for HVAC issues. I called on a Sunday and got voice mail. I left a message about my Air Conditioning issue. In just a few minutes, I received a text and an appointment for Monday morning. Everytime I leave a…
Donna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★They were fast and efficient. I would recommend them to my friends and family.
MaleneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★I can’t brag enough about Baker Jones. Your customer service and commitment to excellent work are impeccable. I sincerely appreciate your responsive and professionalism, from start to finish. Thank you!
Shelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★I have used Baker-Jones over 30 years! They have serviced 3 houses for me. They are always more than fair, very dependable, exceptionally reliable and friendly. I have referred them to others than now use them. THEY ARE THE BEST!
Peter3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★Always professional and courteous. Can trust them no to try and upsell you.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 79 | $54–$441 |
| HVAC system maintenance | 63 | $37–$292 |
| A/C system repair | 36 | $209–$880 |
| Install AC | 18 | $1.5k–$3.2k |
| Heating system installation | 13 | $1.4k–$2.8k |
| Repair HVAC | 10 | $236–$840 |
| HVAC system repair | 6 | $192–$955 |
| HVAC duct & vent installation | 2 | $526–$2.5k |
