Experts Reviews · Company report
Baker-Jones Co. Inc logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%81+28.4Reliability 15%96+14.4Craft & service 20%3+0.6Value 10%87+8.7Momentum 8%47+3.8Track record 7%50+3.5Accountability 5%61+3.1Experts Score= 62Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.62SCORE

Baker-Jones Co. Inc

Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 289 Google reviews

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Report card

Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Baker-Jones Co. Inc is better than 81% of HVAC contractors.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Baker-Jones Co. Inc is better than 96% of HVAC contractors.A
96
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Baker-Jones Co. Inc is better than 3% of HVAC contractors.F
3
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Baker-Jones Co. Inc is better than 87% of HVAC contractors.A
87
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Baker-Jones Co. Inc is better than 47% of HVAC contractors.C
47
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Baker-Jones Co. Inc is better than 50% of HVAC contractors.C
50
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Baker-Jones Co. Inc is better than 61% of HVAC contractors.B
61

Reviews for your job

Customers hired Baker-Jones Co. Inc for 8 kinds of job.

Baker-Jones Co. Inc for HVAC duct & vent installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$526–$2.5k

All 2 Google reviews tagged “HVAC duct & vent installation”

★★★★★ MARCIA · a year ago

Replaced evaporator, plenum & partial ducts. We were totally impressed with the team: They knew what they were doing, worked well together, cleaned up after all their work, and answered our questions. Not one complaint about having to work in our very low attic, in the heat. 10 out of 10, as far as we’re concerned!

A/C system repairHVAC duct & vent installation
★★★★★ John · 5 years ago

Rating only, no written review.

A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality

Price

$251-22% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 46%Overpriced 0%Not sure 6%

Jobs customers hired them for

JobReviewsCategory typical
A/C system maintenance79$54–$441
HVAC system maintenance63$37–$292
A/C system repair36$209–$880
Install AC18$1.5k–$3.2k
Heating system installation13$1.4k–$2.8k
Repair HVAC10$236–$840
HVAC system repair6$192–$955
HVAC duct & vent installation2$526–$2.5k

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