Experts Reviews · Company report
Baker-Jones Co. Inc
Houston, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 67 HVAC contractors · 5.0★ from 289 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and value; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Baker-Jones Co. Inc is better than 81% of HVAC contractors.A
81
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Baker-Jones Co. Inc is better than 96% of HVAC contractors.A
96
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Baker-Jones Co. Inc is better than 3% of HVAC contractors.F
3
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Baker-Jones Co. Inc is better than 87% of HVAC contractors.A
87
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Baker-Jones Co. Inc is better than 47% of HVAC contractors.C
47
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Baker-Jones Co. Inc is better than 50% of HVAC contractors.C
50
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Baker-Jones Co. Inc is better than 61% of HVAC contractors.B
61
Reviews for your job
Customers hired Baker-Jones Co. Inc for 8 kinds of job.
Baker-Jones Co. Inc for install thermostat
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Install thermostat”
JohnLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
A/C system maintenanceHVAC system maintenanceInstall AC+ Responsiveness+ Punctuality+ Quality
Price
$251-22% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 48%Reasonable 46%Overpriced 0%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 79 | $54–$441 |
| HVAC system maintenance | 63 | $37–$292 |
| A/C system repair | 36 | $209–$880 |
| Install AC | 18 | $1.5k–$3.2k |
| Heating system installation | 13 | $1.4k–$2.8k |
| Repair HVAC | 10 | $236–$840 |
| HVAC system repair | 6 | $192–$955 |
| HVAC duct & vent installation | 2 | $526–$2.5k |
