Experts Reviews · Company report
Baker-Jones Co. Inc
Houston, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #10Position by Experts Score among all companies we track in this category. of 103 HVAC contractors · 5.0★ from 289 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: reliability and satisfaction; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Baker-Jones Co. Inc is better than 93% of HVAC contractors.A
93
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Baker-Jones Co. Inc is better than 99% of HVAC contractors.A
99
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Baker-Jones Co. Inc is better than 77% of HVAC contractors.B
77
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Baker-Jones Co. Inc is better than 91% of HVAC contractors.A
91
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Baker-Jones Co. Inc is better than 48% of HVAC contractors.C
48
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Baker-Jones Co. Inc is better than 52% of HVAC contractors.C
52
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Baker-Jones Co. Inc is better than 62% of HVAC contractors.B
62
Reviews for your job
Customers hired Baker-Jones Co. Inc for 8 kinds of job.
Baker-Jones Co. Inc for swimming pool equipment repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$251-22% vs typical HVAC contractors
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 48%Reasonable 46%Overpriced 0%Not sure 6%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| A/C system maintenance | 79 | $39–$393 |
| HVAC system maintenance | 63 | $37–$295 |
| A/C system repair | 36 | $209–$786 |
| Install AC | 18 | $1.4k–$3.2k |
| Heating system installation | 13 | $1.4k–$2.8k |
| Repair HVAC | 10 | $216–$495 |
| HVAC system repair | 6 | $205–$933 |
| HVAC duct & vent installation | 2 | $1.1k–$2.8k |
