MOVERS · DETROIT, MI
Balance Detroit Moving Company logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%37+5.6Craft & service 20%9+1.8Value 10%41+4.1Momentum 8%9+0.7Track record 7%18+1.3Accountability 5%66+3.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.35SCORE

Balance Detroit Moving Company

Better than 16% of movers · #63 of 75

5.0★179 Google reviewsGoogle star rating as shown on Google Maps.
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
1.6%1–2★ in 2 yrs (avg 1.7%)Share of reviews from the last 24 months that gave 1 or 2 stars.
100%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Recent priced reviews

★★★★★ Toria · 2 weeks ago

I used Balance Detroit Moving Company for my cross-country move, and I am glad I did. From the moment I reached out for a quote till the last box was delivered, I received nothing but prompt responses and professionalism. I appreciate their kind responsiveness to my numerous questions and requests.<br><br>If you are…

Paid $4,500–5,000Reasonable price
★★★★★ Aisha · 3 weeks ago

Movers arrived ready to work. They handled my long distance move with the utmost care. I would definitely refer them.

Paid $2,500–3,000Reasonable price
★★★★★ Noor · a month ago

Devon and his crew were wonderful to work with and helped make our moving process smooth and efficient! I highly recommend them for your next move.

Paid $1,000–1,500Reasonable price
★★★★★ Sharnjeet · a month ago

The company moved two one-bedroom units into one condo today and all I can say is that I'm extremely impressed by the crew's (3 man team) thoughtfulness and speed. It only took 2.5 hours and the pricing is very fair. They were very kind and made sure I was happy from start to finish. I will hire them if I move again…

Paid $500–1,000Reasonable price
★★★★★ Carolyn · 2 months ago

I’m absolutely thrilled with my 3D team! Darius, Dyvon, and Donovan were friendly, sweet, patient, strong, and professional. They went above and beyond putting a small table back together after it came apart during the move. They also moved a couch that I SWORE would not fit! Thank you, thank you, thank you!

Paid $500–1,000Reasonable price
★★★★★ Melanie · 3 months ago

This was an EXCELLENT choice!!! We couldn’t have been any happier. The movers took great care and were extremely efficient! If I could give more than five stars I would.

Paid $500–1,000Great price

vs category

Blue = Balance, grey = movers average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (20 reviews)2024-Q3: 5.00★ (17 reviews)2024-Q4: 5.00★ (13 reviews)2025-Q1: 5.00★ (8 reviews)2025-Q2: 5.00★ (19 reviews)2025-Q3: 5.00★ (21 reviews)2025-Q4: 5.00★ (18 reviews)2026-Q1: 4.56★ (18 reviews)2026-Q2: 5.00★ (11 reviews)2026-Q3: 5.00★ (15 reviews)2026-Q4: 5.00★ (1 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$918+1% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Great price 54%Reasonable 46%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%53+18.5Reliability 15%37+5.6Craft & service 20%9+1.8Value 10%41+4.1Momentum 8%9+0.7Track record 7%18+1.3Accountability 5%66+3.3Experts Score= 35Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
53
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
37
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
9
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
41
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
9
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
18
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
66

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+10 / −0
Professionalism
+11 / −0
Responsiveness
+8 / −0
Punctuality
+0 / −0
Value
+9 / −0

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