Dr Robbie and Dr Tori are fantastic! Great atmosphere and dedicated one on one attention!

Balanced Physical Therapy
Balanced Physical Therapy at a glance
Google reviewers rate Balanced Physical Therapy five stars based on seventy-three reviews, noting that the owner responds to seventy-nine percent of feedback. Patients frequently cite the one-on-one care format, personalized treatment plans, and flexible scheduling as key benefits. Common themes include effective communication, knowledgeable staff, and successful recovery from surgeries, sports injuries, and chronic pain. No recurring criticisms appear in the provided excerpts, which consist entirely of positive five-star reviews.
- Google rating: 5.0 out of 5 from 73 reviews (99% five-star).
- Reviews on this page: 73 Google reviews (69 with written comments).
- Owner responses: the business replied to 79% of reviews.
- Most recent review: August 26, 2026.
- Service: Nursing Home serving Mount Clemens, Michigan.
Data from Google, last updated October 28, 2026.
Score profile vs other nursing homes
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bar = this company · dark tick = category median.
Star ratings
73 Google reviews we collected
- 5 stars7299%
- 4 stars11%
- 3 stars00%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 69 written reviews
- Praise9098%
- Complaints22%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude3437%
- Would recommend3437%
- Quality & results89%
- Communication89%
- Speed & response67%
- Honesty & trust22%
What customers talk about
We read 69 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Tori provide exceptional care in a professional and supportive environment.”
“Highly recommend for anyone needing physical therapy!”
“Super great experience with Balanced Physical Therapy!”
“Rob took the time to explain everything clearly and created a personalized treatment plan that really worked for me.”
“Not only did they schedule me quickly, they made it known that meeting my goals was important to them.”
“The main thing about these two is the genuinely do care about their patients and getting them back into their feet and back into their lifestyles.”
People customers mention
- Tori 30 reviews
- Rob 26 reviews
- Robbie 9 reviews
- Frank 8 reviews
- Loki 5 reviews
- Therapist 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Dr Robbie and Dr Tori are fantastic! Great atmosphere and dedicated one on one attention!
We truly enjoy Rob and Tori. They are passionate, kind and patient. My daughter truly enjoys going to PT thanks to them.
I can’t say enough good things about my experience at Balanced Physical Therapy. Dr. Rob and Dr.Tori provide exceptional care in a professional and supportive environment. Dr. Rob took the time to explain everything clearly and created a personalized treatment plan that really worked for me. I made real progress and…
The staff is really skilled. Dr. Robbie helped my husband recover from both a knee and a hip replacement in less than a year. Very caring & knowledgeable, and always friendly and encouraging.
Dr Rob and Dr Tori are legends there is no one better with physical therapy in the world
Amazing place to go if you have an injury and need to recover! They have amazing personalities and want nothing but your success. When I sprained my ankle, I was worried I would never get to do ballet and pointe again, but through the amazing personalized PT I received I am happy to share that I am successfully back…
Photos
Customer reviews
5.0 ★★★★★ 73 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Robbie and Tori are the best!
We truly enjoy Rob and Tori. They are passionate, kind and patient. My daughter truly enjoys going to PT thanks to them.
I can’t say enough good things about my experience at Balanced Physical Therapy. Dr. Rob and Dr.Tori provide exceptional care in a professional and supportive environment. Dr. Rob took the time to explain everything clearly and created a personalized treatment plan that really worked for me. I made real progress and always felt like I was in great hands. Highly recommend for anyone needing physical therapy!
The staff is really skilled. Dr. Robbie helped my husband recover from both a knee and a hip replacement in less than a year. Very caring & knowledgeable, and always friendly and encouraging.
Dr Rob and Dr Tori are legends there is no one better with physical therapy in the world
Balanced PT is awesome, thoughtful, and made my healing so much better
Amazing place to go if you have an injury and need to recover! They have amazing personalities and want nothing but your success. When I sprained my ankle, I was worried I would never get to do ballet and pointe again, but through the amazing personalized PT I received I am happy to share that I am successfully back in my pointe shoes and able to take ballet classes without any pain. I strongly recommend this place for your recovery needs.
A great one on one care, in a very comfortable environment. I couldn't be happier with their service. It is unique.
Balanced Therapy was recommended by my back Surgeon after recovering from back surgery. Dr Rob and his Asst. Calvin Worked with over a 12 week period , Results for me, a 70 woman were fantastic, I regained balance, strength, and the ability to walk unassisted, no walker or cane and most of all my confidence . 🎉. I looked forward to therapy 2 times week . Thank you Dr Rob and all the people in your business ! Will recommend you highly every chance I get ! Val Wheaton
Business details
- Address: 200 Macomb Daily Dr, Mt Clemens, MI 48043
- Phone: (586) 741-5806
- Website: balancedptmi.com
- Service area: Mount Clemens, MI