Analyzing 6,743,2086.7M ReviewsFor 19,03419K Experts

Experts Reviews · Company report
Balanced Soul Wellness logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Balanced Soul Wellness

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 158 massage therapists · 4.9★ from 714 Google reviews

📞 Call (904) 586-2024Request a call backWebsite ↗

Report card

Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Balanced Soul Wellness is better than 83% of massage therapists.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Balanced Soul Wellness is better than 75% of massage therapists.B
75
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Balanced Soul Wellness is better than 100% of massage therapists.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Balanced Soul Wellness is better than 100% of massage therapists.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Balanced Soul Wellness is better than 100% of massage therapists.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Balanced Soul Wellness is better than 100% of massage therapists.A
100

Reviews for your job

Customers hired Balanced Soul Wellness for 3 kinds of job.

Balanced Soul Wellness for body waxing

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Body waxing”

Rachel4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Though my first visit to Balanced Soul Wellness was over a year ago…. I haven’t been anywhere else that makes me more relaxed than this place. When you walk in, it’s almost like you’ve entered into a true comfort zone that wisps you away from any stress. Today, my daughter and I both had waxing services done. Where…

Reasonable priceBody waxing
Joanna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

10/10 recommend Wendy!!

Reasonable priceSkin treatmentsBody waxing

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 64%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Skin treatments65$103–$149
Pedicure3$61–$79
Body waxing2—

Compare with

Massage by Cora logoMassage by CoraExperts Score 100Jacksonville · 5.00★Morphose Massage and Healing Arts, LLC / Victoria Valiante, LMT logoMorphose Massage and Healing Arts, LLC / Victoria Valiante, LMTExperts Score 99Jacksonville · 5.00★Higher Sol Massage and Wellness logoHigher Sol Massage and WellnessExperts Score 97Jacksonville · 4.95★