How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%75+18.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBalanced Soul Wellness
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #109Position by Experts Score among all companies we track in this category. of 158 massage therapists · 4.9★ from 714 Google reviews
Report card
Percentile vs other massage therapists (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired Balanced Soul Wellness for 3 kinds of job.
Balanced Soul Wellness for skin treatments
Clear ✕All 65 Google reviews tagged “Skin treatments”
I have been to a few different places for aesthetics and injections and this one is by far my favorite. The prices are reasonable despite the luxurious feel, with Cherry financing to make it even easier. The spa is relaxing and the massage chair room is the perfect place to unwind before or after your service.…
Hands down my favorite spa. From the staff, the esthetics, the services, and the overall experience they provide. At first I was sporadically going but I love this place so much that I signed up for a membership. I’ve had a membership now for about a year and have never had a bad experience with anyone, for any…
A true haven of relaxation! Balanced Soul Wellness Spa has thought of every detail, from the calming bamboo decor to the massage chairs while you wait. Everyone on staff was so helpful and kind! Wendy gave me an incredible facial that left my skin glowing, and Shannan made my first Botox experience totally seamless,…
I tend to get massages for my birthday so this year I decided to find a place in Jacksonville while staying on the beach. After much research I decided on this location. Boy am I happy I did. Olena is the epitome of a great receptionist. She helped me a lot over the phone the month before as I booked. She told me…
Both youngladies were Awesome.
Massage & facial were simply amazing. Thank you!
Went in for a lash lift and had a wonderful experience with Emily! She was very knowledgeable and friendly. One of the many things that impressed me was that Emily took the time to ask how much curl I was looking for and how dramatic I would like my results... for a lift! Not extensions! Amazing! The actual service…
Experience was great / love it and recommend to all
Very relaxing and serene environment! Love this place great choice for my first ever facial with wendy is wonderful. She made me feel very relaxed. Her voice is very relaxing. Touch is gentle and she definitely knows what she's doing. I highly recommend her very much so to anyone. My skin has never felt so good. My…
Very beautiful place. The atmosphere and customer service was top notch.
My first time facial and Swedish massage it was so awesome Wendy was just the best she explained to me everything she was going to do and it was so wonderful and Julia my message therapist oh how wonderful her message was I was so so relaxed I actually took a nap yes!! I learned that I have great skin yes I’ve…
Great couples massage and facial experience. Will be back for more!
Upon arriving, I was welcomed by the friendly receptionists, Olena and Stephanie. They were warm, professional, and made me feel comfortable right away. Both were incredibly helpful and knowledgeable about the services offered, and guided me through my options. I had an illuminating facial with Emma. She is…
Wendy gives the best facial. She is very detail oriented and strives to make my experience the best each time I visit the salon. I highly recommend her services!
First time visiting San Marco. The spa was a last minute special treat. Deandrea is a gifted masseuse. One of the best I’ve ever had by far. Also had a facial with Emma, who was also wonderful.
I had the best experience at balanced soul wellness. The ladies were all so nice. I loved everything about it
It was my first time getting a facial and Wendy was amazing! Stephanie at the front desk was really attentive and brought me a mimosa while I was in the serenity room and the whole experience was great!
Amazing experience, I loved it and will definitely be back
First time here, beautiful place, had an amazing experience, truly enjoyed my massage, pedicure and facial. I’ll be coming back 10/10 recommend
I had such a wonderful impromptu spa experience today! I’ve been wanting to check out Balanced Soul Wellness since moving to the area—I loved their aesthetic, services, and all the great reviews. First, the space is absolutely stunning—honestly one of the most beautiful spas I’ve been to. You can tell so much…
Emma is wonderful! The space is gorgeous and the whole staff is just great!
I had a wonderful facial with Wendy. She have great recommendations and was a fantastic provider. The waiting area is so relaxing with massage chairs and refreshments as well.
Julia and Wendy are amazing! They made my birthday the perfect relaxing treat. Both ladies were incredibly kind and professional. I felt like I left floating on a cloud. I highly recommend Julia for a relaxing massage and Wendy for glowing skin!
I can’t say enough good things about Balanced Soul Wellness. I’ve been going since December, and every visit has been incredible. The front desk staff are the sweetest—they make you feel so welcomed the second you walk in, which I really appreciate. Joan, my massage therapist, has truly changed my life. I had two…
I’ve been here twice for three different services, three different providers, and I’m 3 for 3 on good experiences! And I hosted my mom’s birthday here so a LOT of us had services and everyone was satisfied. The decor is cute. Nice and clean facility.
Everything from entering the establishment, to the treatment to checking out was phenomenal! Kristen was very informative, helpful and kind. I will be back! Highly recommend!!
Went there for a facial. Anna really took good care of my skin. She was a definite professional and knew how to take care of my dry dull skin. Such a relaxing experience as well. I would highly recommend her.
I had an amazing facial experience! The atmosphere was calm, clean, and so relaxing from the moment I walked in. My skin felt refreshed, deeply cleansed, and glowing afterward. The service was very attentive and customized, which made it feel truly luxurious. I’ll definitely be back and highly recommend it to anyone…
Hydrating facial and Swedish massage was so relaxing!
I recently booked a spa day with my girlfriends. We each got a massage and a facial. The therapists and aestheticians were AMAZING! We reserved the serenity room for our party. They stocked it with yummy finger foods and mimosas. It was such a beautiful relaxing atmosphere throughout the spa. I would highly…
Very kind and professional. I'm new to getting botox and was nervous but they were professional and walked through the whole experience.
My husband and I had the opportunity to have a facial in couples massage. The aesthetic and atmosphere was everything! 10 out of 10. The decor. The quiet room. Riho and Joan did our massage. Rachel was our Esti on the facials. So excited to go back again.
It's a beautiful place, loved all the attention. I had a massage and a facial. Both ladies were wonderful at what they do. I definitely recommend.
I love my facials with Emma. She does an amazing job.
I found this place on TikTok and I’m glad I did! I loved my visit here! I got a facial with Emma and a massage with Julia. Both were fantastic!
Balanced Soul Wellness is my go to for facials and brow tinting. Wendy is the best!
I am now a member/client of this company, and it has been the best investment into my self care routines. Be sure to ask for Wendy, especially if you are a Black/colored client looking for guidance tailored to your skin and demographic needs. She is very multifaceted, professional, personable, and took the time to…
Just had my facial with Emma and I’m honestly blown away! ✨ My skin feels smooth, radiant, and so refreshed. Emma has such a gentle touch and made the whole experience deeply relaxing — I almost fell asleep. This was the perfect self-care treat. Thank you, Emma, for taking such amazing care of my skin!
Great facial and great service. Highly recommend!
Best spa experience of my life, book your facial with Joanne!!!
Wendy is so sweet and knowledgeable! Her facials always leave my skin glowing and feeling fabulous. I especially love that they offer a monthly package, which is very affordable and gives you extra perks! Joan is my go to for my massage therapy needs.
Joanne was absolutely amazing right from the start! She greeted me with a bright smile and great energy. She is extremely knowledgeable and shared so much useful information with me. You can tell she absolutely loves what she does (and she’s fantastic at it!)
Great facility, knowledgeable staff, amazing customer service. I will be returning!
I went anticipating $5 shots of Dysport. I was willing to spend $100 for which I got 3 shots and an uneven bow. Not happy.
The atmosphere was amazing and the staff are very welcoming! Thank you so much for making my birthday so special
Massage and Facial. Extraordinary!! Therapists were professional and engaging! Environment relaxing and well appointed. Ahhhh, massage chairs!! Highly recommend!
A delightful day of relaxation. The therapists were stellar, the environment beautiful and relaxing.
I had the best facial with Joanne! Would absolutely recommend her/ this spa to anyone! Amazing experience and she helped me build a new skincare routine! The rest of the staff was so kind and the atmosphere is wonderful
Everything was wonderful!! Best birthday gift!!
Had a wonderful facial and deep tissue massage. I felt so good and so relaxed afterwards, I didn’t want to get up. I just wanted to relax and sleep 😊
The absolute best facial and massage spa treatment I have ever received! Emma was phenomenal and my face looks and feels amazing. Her spirit made the vibe truly nurturing. Deandrea body massage had my body feeling healed. She has gifted hands. I absolutely felt like a loose noodle and free bird all at the same time…
Had the most relaxing experience at the spa! From the serene atmosphere to the amazing service, everything was perfect. The staff was friendly, the treatments were divine, and I left feeling completely rejuvenated. Highly recommend!
Everyone is very nice and friendly -
Riho gave me everything I needed in that deep tissue massage! I wanted more pressure, and I got it. She's skillful and really gets into each area of the muscle. Also, she listens to what the client wants, and she'll adjust the pressure if it's too much. I was about to give up on this place, but because of Riho I'll be booking again.
I had such a wonderful experience at Balanced Soul Wellness! Kristen was amazing. She was incredibly attentive, really took the time to listen, and answered all of my questions to make sure I felt completely comfortable. I truly appreciated her care and professionalism. Highly recommend!
10/10 recommend Wendy!!
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Skin treatments | 65 | $103–$149 |
| Pedicure | 3 | $61–$79 |
| Body waxing | 2 | — |
