Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
Google reviewers rate the spa 4.9 out of 5 based on 96 reviews, with the owner responding to 96 percent of them. Customers frequently praise the clean environment, affordable pricing, and professional staff who provide attentive deep tissue and couples massages. Recurring themes include punctuality, friendly communication, and thorough attention to specific tension areas during treatments. One low-star review criticized unclear debit card fees and perceived poor communication regarding tipping, contrasting with the generally positive service experiences described by other patrons.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
96 Google reviews we collected
Phrases our text analysis found in 73 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 73 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Best massage I’ve ever had, and great kindness/professionalism from workers.”
“This was a great experience and the staff was great!”
“If you are having back pain and like deep tissue massage, I definitely recommend.”
“Super relaxing, affordable, and she is very kind and accommodating.”
“Made a same day couples appointment and wow glad I did.”
“I honestly can't say enough great things about Bamboo massage Spa.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired BAMBOO MASSAGE for 2 kinds of job. Pick one to see what they paid and said.
Amazing! Cece & Lisa were so great. Best massage I’ve ever had, and great kindness/professionalism from workers. Will be back!
Ewa did a wonderful job with my massage. I got a couples massage with my husband (he had Lisa who he said was also great!). She paid attention to my trouble spots and checked to make sure pressure was ok and that I wasn’t cold multiple times during the massage, something I appreciated very much ( I am always cold).…
Had Lisa today for my half of a couples massage. Wonderful experience, friendly staff, will return!
I had a disappointing experience at Bamboo Massage in Hewitt, TX. I was charged an extra $3 fee for using my debit card, and the employee could not clearly explain the reason. I was also uncomfortable with the employee’s reaction to my tip. As a frequent customer, I expected better communication and customer…
My daughter and I went for a massage and had the best experience. The place is very clean and relaxing. CiCi and Lisa were exceptionally professional, friendly, and gave the best massages.
Always a wonderful experience at Bamboo!! Ask for Eva, she is incredible and can do an amazing deep tissue!!
| Job | Reviews | Category typical |
|---|---|---|
| Massage | 45 | — |
| Massage therapy | 36 | — |
4.9 ★★★★★ 96 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Amazing! Cece & Lisa were so great. Best massage I’ve ever had, and great kindness/professionalism from workers. Will be back!
Ewa did a wonderful job with my massage. I got a couples massage with my husband (he had Lisa who he said was also great!). She paid attention to my trouble spots and checked to make sure pressure was ok and that I wasn’t cold multiple times during the massage, something I appreciated very much ( I am always cold). The place was clean and we felt very comfortable. They even sent us home with water and tea to make sure we were hydrated. We will definitely be back!
Thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We look forward to seeing you again soon!
Had Lisa today for my half of a couples massage. Wonderful experience, friendly staff, will return!
We just wanted to stop by and say thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We truly appreciate you taking the time to leave us this review. We look forward to seeing you again soon!
Luis great
Hi, thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We look forward to seeing you again soon!
Lucy was amazing!
We just wanted to stop by and say thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We truly appreciate you taking the time to leave us this review. We look forward to seeing you again soon!
I had a disappointing experience at Bamboo Massage in Hewitt, TX. I was charged an extra $3 fee for using my debit card, and the employee could not clearly explain the reason. I was also uncomfortable with the employee’s reaction to my tip. As a frequent customer, I expected better communication and customer service. I would appreciate the owner contacting me to explain and resolve this issue. Message was very excellent. 🙏
These $3 were automatically deducted by the bank,We’re sorry to hear of your less than satisfactory experience with us and hope you will accept our sincerest apologies.
The best massage we’ve ever had! Would highly recommend!!
Thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We look forward to seeing you again soon!
My daughter and I went for a massage and had the best experience. The place is very clean and relaxing. CiCi and Lisa were exceptionally professional, friendly, and gave the best massages.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for amazing customers like you. We hope to see you again soon!
Always a wonderful experience at Bamboo!! Ask for Eva, she is incredible and can do an amazing deep tissue!!
We just wanted to stop by and say thank you for the kind words and wonderful review! It brings us great joy to see our members and guests happy. We truly appreciate you taking the time to leave us this review. We look forward to seeing you again soon!
Really good massags
Thank you for your great reviews ，All our staff will always try their best to accommodate every customer with care and make them to feel the money worth, It is our pleasure for all our guests walk out feeling satisfied.
Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts
