How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREBanner Pest Services
Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 717 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Banner Pest Services for 8 kinds of job.
Banner Pest Services for bug & insect extermination
Clear ✕All 45 Google reviews tagged “Bug & insect extermination” · showing 40
Super friendly and professional staff! They were responsive, provided timely feedback, and delivered excellent service. I had a great experience overall and would highly recommend them.
Great experience! Everything went quick and smooth.
Alfonso Curtis is our weekly Banner Pest Control technician at the property that I am presently employed. Our complex has 15 building and 293 apartment units. Alfonso is professional, thorough and always has a positive manner. We appreciate him greatly at Highlands Point and hope that he is our Banner technician…
Alphonso was very thorough and friendly thank you
Michael Rodriguez was very friendly and professional, management should be proud of him.
Michael was extremely knowledgeable and kind. After he was done, the little critters didn’t stand a chance.
Pedro was super!
Miguel Martínez is by far one of the best pest control techs I have worked with in my 9 years in maintenance. Very detail oriented when it comes down to his work.
I had corpulent size bugs inside my home that interrupted not just our kitchen space but living room as well. Thankfully Enrique arrived and terminated the bugs with absolute no mercy and complete professionalism, all with an amiable customer service.
Jojo Sitinger is the best! So polite and very informative on every visit! If you get Jojo at your site it’s a good visit!
Jojo is an amazing tech. She is thorough and provides above and beyond customer service. Would recommend.
Brandon was a pleasure to work with. He called ahead as promised, and was very courteous, personable, and efficient. He checked the attic for rodent activity, inspected and refilled bait stations in the yard, and sprayed the house perimeter for general pests. He was knowledgeable and answered my questions. It was a…
Jorge Esteban delivered great service, with detailed explanation before and after the work. Will retain him for my next appointment
Miguel came to our home to treat an ant problem. He was professional, polite, friendly and very patient with all my questions which he answered completely. Very thorough and informative, explaining what he was doing along the way. We are new customers and very happy to have had Miguel help us with this ant problem.
Terrance is kind and punctual and has great bedside manner with a very difficult population. He is greatly appreciated.
Ronaldo is very amable, great at explaining the procedures and how things work. Very respectful of my home too and always has a good attitude. Im very happy with Ronaldo Banner being the one treating my apartment.
Great service. Promptly came to treat the inside and outside for ants activity. Very pleasant interaction.
Ronaldo did a fantastic job. Super friendly , knowledgeable, and efficient. Thank you so much for getting rid of the bugs!
Excellent service. Anthony was quite knowledgeable, friendly and efficient.
Anthony was amazing. Solid 10/10 with his customer service and very informative!
Christian is great hes always very helpful and knowledgeable.
I appreciate marios attention to detail. I appreciate him taking the time to explain his process so I know exactly what is going on
Alphonzo was really helpful and knowledgeable about insects
Christian was fantastic! Came in and was super thorough. Explained what he was doing and why. Great to work with
The level of service he provided was excellent, and the results speak for themselves. I highly recommend Selvin!!
Terrance was so helpful with our service today. Quick, efficient, and courteous. He even went above and beyond by helping us retrieve a trapped dinosaur toy outside for my son. Thank you!!
Christian and Joe were absolutely amazing! They thoroughly inspected my unit, took pictures, answered all questions and gave more knowledge/tips as well as discussed the plans moving forward. Their customer service and knowledge was exceptional. Thank you for taking my case seriously.
I had roaches in my kitchen and this company did the pest control and after a few weeks the roaches were completely gone. Ronny was the nice person and had a great work and easy to work with. He had a weekly followup and came here a few times and made sure there is not any more activity. Recommend this service.
Thomas with Banner Pest is a very professional straight forward employee who does a great job. He is very informative with the customer of what was done and what would be needed. I like how he will also listen to the custom to make sure he/she gets the best service.
Edgar gave us great advice on how to prevent bugs from entering our home, would recommend 100 percent
Very Profesional, Top Notch Service. It was a pleasure working with him.
We had Ronaldo come over to help us today for our regular pest control work. He was extremely helpful and did a fantastic job today. We have been using Banner services for a while now and we are very happy and satisfied with their services. Products are safe for homes and very effective too. Thank you Ronaldo and Banner for helping us!
Christian R. was fantastic and very polite. He let us know everything he was going to do and anything extra that he found. He was very transparent and respectful. Thank you!
Ronaldo is very kind, I recommend him. He does a very good job and is very professional.
Maurice is very nice to work with. He is pleasant and pay attention to issues I needed his help with. He also kept me inform of his arrival time which is very considerate.
Can’t say enough good things about our technician Ronny! He does an awesome job, skilled and reliable. We truly appreciate the positive attitude and consistency! Thank you Ronny!
Rodney was very nice and polite and gave us a clear run down of how the pest control process would be and did a great job assuring us it wouldn’t be harmful to our fur babies :)!
Friendly, attentive, overall great service!
Christian always arrives at our property with a smile. He services what we have on the list and he reports back what has done and what is needed for upcoming visit. Great service and we look forward to seeing Christian! ⭐️⭐️⭐️⭐️⭐️
Always great service and great work ethic!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 76 | $103–$371 |
| General pest inspection | 71 | $56–$128 |
| Cockroach extermination | 54 | $81–$246 |
| Bug & insect extermination | 45 | $58–$128 |
| Ant extermination | 37 | $83–$246 |
| Termite extermination | 20 | $214–$426 |
| Spider extermination | 16 | $67–$159 |
| Hornet & wasp extermination | 14 | $93–$282 |