How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCOREBanner Pest Services
Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 717 Google reviews
Report card
Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Reviews for your job
Customers hired Banner Pest Services for 8 kinds of job.
Banner Pest Services for general pest inspection
Clear ✕All 71 Google reviews tagged “General pest inspection”
Super friendly and professional staff! They were responsive, provided timely feedback, and delivered excellent service. I had a great experience overall and would highly recommend them.
Alfonso Curtis is our weekly Banner Pest Control technician at the property that I am presently employed. Our complex has 15 building and 293 apartment units. Alfonso is professional, thorough and always has a positive manner. We appreciate him greatly at Highlands Point and hope that he is our Banner technician…
Friendly and quick as always. Thanks so much!
Jojo, Santino, and Kevin are so helpful and knowledgeable! Great team work. Always a pleasure.
We have been with Banner for over 4 years. Our destinated technician Edgar communicates well, follows through and takes care of the details. Thank you.
Prompt service, thorough explanation, great service
Alphonso is great. He’s always very informative and friendly. He's also very friendly and professional everytime he visits the property.
Christian was amazing!
Ronaldo was super professional, and super kind. He even went ahead, and replaced my poorly installed draft blocker on my door. Highly recommend!
Mel Blanco gave great service and was very knowledgeable.
Very kind and helpful!
Miguel Martinez did a thorough inspection of our house. He was very helpful and patient throughout the whole process.
Nelson was very friendly and courteous! Professional as well.
Amazing amazing employee! Such a nice guy and very very thorough. I feel a lot safer having him walk me through this bed bug issue and he’s hilarious! 5 stars :)
Selvin Ayala provided excellent service during a recent visit. He examined all areas, wore booties in the house and was very cheerful. We appreciated his professionalism very much.
Jorge Esteban delivered great service, with detailed explanation before and after the work. Will retain him for my next appointment
Kevin and Joe are the best! Beyond helpful and kind. Took a close look at my apartment, answered all of my questions, and made recommendations for next steps. I feel taken care of! Would highly recommend their services.
Terrance is a very professional and detailed about his work he represents Banner Pest Control with the highest standards we all thank you for your great service you provide to us at the Skyline Tasha B.
Terrance is kind and punctual and has great bedside manner with a very difficult population. He is greatly appreciated.
Miguel did a great service we would like him back he has a great attitude and drive
Christian was friendly and informative. Very helpful.
Miguel Martínez serviced our community today. He is very professional and friendly with a positive attitude. Thank you!!
Thanks Edgar
Great experience with Banner Pest, Christian was very knowledgeable, professional and helpful! He provided some great insight into entry points of concern and next steps. Very smooth and efficient process, would definitely recommend!
Excellent service from Alphonzo. Very knowledgeable.
Maurice was great! He checked our traps throuroughly and even checked up an a separate issue that we were waiting tl hear back on by checking his systemm.
Maurice was great and helped ensure that we were taken care of with another issue by checking his system.
Banner always provides professional and timely service. Edgar is always checking in to make sure everything is good! A pleasure to work with!
Mel Blanco was so profesional and well knowledge of his job. We are looking forward to working alongside with Mel, and team at Banner.
great help, very informative, and an overall nice person to be around
Christian is great hes always very helpful and knowledgeable.
Great attention to service excellent communication Maurice C. Is very knowledgeable about his profession!
I appreciate marios attention to detail. I appreciate him taking the time to explain his process so I know exactly what is going on
Maurice did a great job, very happy with his work.
Maurice was Very excellent
Edgar Came by my place and made this whole pest situation a breeze. He explained his service options, made sure to tell me what to look for and made sure to go over his inspection with me rather than just telling me he did it. He made sure to go above and beyond when I requested extra steps on his part and made…
Christian was friendly and professional. He answered all of my questions and throughly inspected my unit. Would recommend him to anyone in need of pest control services.
Maurice is a heat tech! He checked in with me and was very professional.
Selvin was really good at answering my questions
Ronaldo is always friendly, approachable, always accommodating for our requests. He is very knowledgeable on his job and very professional.
Great, friendly, fast and efficient 😁
Great service, timely, friendly and explained the issues and fixed the problem
Edgar was very friendly and patient in answering any questions I had. Great service
Ronnie is great at helping out!
I had roaches in my kitchen and this company did the pest control and after a few weeks the roaches were completely gone. Ronny was the nice person and had a great work and easy to work with. He had a weekly followup and came here a few times and made sure there is not any more activity. Recommend this service.
Thomas with Banner Pest is a very professional straight forward employee who does a great job. He is very informative with the customer of what was done and what would be needed. I like how he will also listen to the custom to make sure he/she gets the best service.
Alphonzo was professional and thorough when checking in and he explained the probable causes of pest issues on the property efficiently and detailed. Overall great service.
The technician JD was very professional and provided me with the service I needed. Excellent customer service and very informative. Highly recommended pest control service!!!
My experience started with Julia coming out to inspect the problem for 10 mins at most. Set up a glue trap and made a very vague return appointment for the next week. No one showed up. Made an appointment for last week and again no one showed up. Then showed up today unannounced and did a dewebbing service outside.…
JD is here few times a week dealing with random pests be it two or multi legged, always with a smile on his face.
We had Ronaldo come over to help us today for our regular pest control work. He was extremely helpful and did a fantastic job today. We have been using Banner services for a while now and we are very happy and satisfied with their services. Products are safe for homes and very effective too. Thank you Ronaldo and Banner for helping us!
The technician (Nick) arrived right on time, did a detailed inspection, and completed the pest control treatment efficiently. He explained everything clearly, answered all my questions, and made sure I understood the process. Very professional and easy to work with.
Christian R. was fantastic and very polite. He let us know everything he was going to do and anything extra that he found. He was very transparent and respectful. Thank you!
For the past few months we have been receiving service from Christian at our property and he has been amazing. He’s knowledgeable and friendly and is on top of his work!
JD is Great in customer service he communicates great with me and the residents here. He all around does a nice job here. Thank you for your hard work!!
Can’t say enough good things about our technician Ronny! He does an awesome job, skilled and reliable. We truly appreciate the positive attitude and consistency! Thank you Ronny!
10/10 Mr.Christian Russell was so helpful, knowledgeable and patient with making sure that we knew what was going on, what needed to be fixed & what we could do to prevent. Thank you Banner !
Herick inspected my house for pests and gave me a great explanation of the current state of the house , what bugs were hanging out with us and next steps :)
Edgar did an awesome job figuring out what type of moths are in my apartment
Christian always arrives at our property with a smile. He services what we have on the list and he reports back what has done and what is needed for upcoming visit. Great service and we look forward to seeing Christian! ⭐️⭐️⭐️⭐️⭐️
Christian knocked out 9 floors all before noon. Respectful and spoke with
Edgar is the best! He was extremely professional and knowledgeable :)
Pedro was communicative and showed up on time.
Edgar is very friendly and helpful. He is always educating us on pest control every time he comes out. Great employee
Can I say 10/10! Pedro is not only great at his job but CUSTOMERS SERVICE IS TOP TIER!
Edgar was great, timely, and friendly. He did a thorough inspection of the house and was clear about what was needed, which I appreciated. I will definitely be using Banner again!
Ronny has provided excellent service each time he has come by. Very professional, always on time, quick, and efficient with his work. His
Ronaldo did a great job
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 76 | $103–$371 |
| General pest inspection | 71 | $56–$128 |
| Cockroach extermination | 54 | $81–$246 |
| Bug & insect extermination | 45 | $58–$128 |
| Ant extermination | 37 | $83–$246 |
| Termite extermination | 20 | $214–$426 |
| Spider extermination | 16 | $67–$159 |
| Hornet & wasp extermination | 14 | $93–$282 |
