Analyzing 5,809,4735.8M ReviewsFor 16,01116K Experts

Experts Reviews · Company report
Banner Pest Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%99+24Value 14%100+14.1Replies to reviews 7%90+6.4Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Banner Pest Services

Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #8Position by Experts Score among all companies we track in this category. of 86 pest control services · 5.0★ from 717 Google reviews

📞 Call (925) 489-2503Request a call backWebsite ↗

Report card

Percentile vs other pest control services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Banner Pest Services is better than 99% of pest control services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Banner Pest Services is better than 99% of pest control services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Banner Pest Services is better than —% of pest control services.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Banner Pest Services is better than 100% of pest control services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Banner Pest Services is better than 100% of pest control services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Banner Pest Services is better than 90% of pest control services.A
90

Reviews for your job

Customers hired Banner Pest Services for 8 kinds of job.

Banner Pest Services for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$156
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#28 / 58
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Home inspection”

AlbertoLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Ronaldo has been incredibly helpful with our pest control needs. He is very thorough with his inspections and takes the time to explain what he’s doing and why. I really appreciate his attention to detail and the care he puts into making sure everything is handled properly. Thank you Ronaldo!

Home inspectionRodent exterminationCockroach extermination
Matt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Banner pest control confirmed that a carpenter ant was in my home, the inspection expert showed up on time in the same week, and made a recommendation that wouldn’t break the bank. Thank you for the great customer service.

Reasonable priceHome inspection
Danenicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

10/10 Mr.Christian Russell was so helpful, knowledgeable and patient with making sure that we knew what was going on, what needed to be fixed & what we could do to prevent. Thank you Banner !

Reasonable priceHome inspectionGeneral pest inspectionService not listed
PrabhjotLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Herick inspected my house for pests and gave me a great explanation of the current state of the house , what bugs were hanging out with us and next steps :)

Home inspectionTermite inspectionGeneral pest inspection
Geraldine7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a good job.. Still on going rodent extermination.davey was punctual and good communication of the one going process.

Great priceHome inspectionRodent extermination
Jennifer2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Edgar was great, timely, and friendly. He did a thorough inspection of the house and was clear about what was needed, which I appreciated. I will definitely be using Banner again!

Great priceHome inspectionGeneral pest inspection
Marco5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Need a quick turn aroun? Look no further, once again banner excellent job on having JD as a tech!

Great priceHome inspectionHornet & wasp exterminationMosquito extermination
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Edger was amazing!! Very thorough & professional! He was right on time and a pleasure to talk with.

Home inspectionRodent extermination
Alka3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Angel Torres was very helpful

Home inspection
Jaquel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great Service!

Reasonable priceHome inspection

Price

$147+27% vs typical pest control services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 31%Reasonable 40%Overpriced 0%Not sure 29%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination76$103–$371
General pest inspection71$56–$128
Cockroach extermination54$81–$246
Bug & insect extermination45$58–$128
Ant extermination37$83–$246
Termite extermination20$214–$426
Spider extermination16$67–$159
Hornet & wasp extermination14$93–$282

Compare with

Ratman Pest and Termite Control logoRatman Pest and Termite ControlExperts Score 99Walnut Creek · 4.99★Certech Environmental Services logoCertech Environmental ServicesExperts Score 98Walnut Creek · 4.97★Amerimax Pest Management logoAmerimax Pest ManagementExperts Score 98Walnut Creek · 4.98★