iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%96+56.3Reliability 26%92+24Value 15%100+15.2Craft & service penalty59−4.1Experts Score= 91Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 72 pet sittersiPosition by Experts Score among all companies we track in this category. · better than 79%
5.0★★★★★47 Google reviews · 23 photos
100%five-star reviews
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Bark Industries - Pet Sitting & Dog Walking at a glance
Google reviewers rate Bark Industries five stars based on forty-seven reviews, highlighting the company's punctuality, professional conduct, and effective communication through photos and updates. Clients frequently mention the affordability of services and the staff's ability to build trust with pets, including shy dogs, during daily walks and in-home care. The business maintains a high level of responsiveness by replying to ninety-eight percent of customer feedback.
Google rating: 5.0 out of 5 from 47 reviews (100% five-star).
Reviews on this page: 47 Google reviews (42 with written comments).
Owner responses: the business replied to 98% of reviews.
Most recent review: November 19, 2022.
Service: Pet Sitter serving Phoenix, Arizona.
Data from Google, last updated October 25, 2026.
Score profile vs other pet sitters
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and satisfaction; weakest: craft & service.
This companyPet Sitters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bark Industries - Pet Sitting & Dog Walking: 96/100 on this factor. Category median: 84.A
96
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bark Industries - Pet Sitting & Dog Walking: 92/100 on this factor. Category median: 79.A
92
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bark Industries - Pet Sitting & Dog Walking: 59/100 on this factor. Category median: 98.C
59
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bark Industries - Pet Sitting & Dog Walking: 100/100 on this factor. Category median: 93.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Not enough reviews for this factor yet. Category median: 100.–
–
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 61.–
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Bar = this company · dark tick = category median.
Star ratings
47 Google reviews we collected
5.0of 5
5 stars47100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 42 written reviews
100%praise
Praise59100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend1424%
Honesty & trust1322%
Staff & attitude1119%
Speed & response1017%
Price & value58%
Quality & results35%
Communication35%
What customers talk about
We read 42 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend Bark Industries and if you can get Henry, even better.”
“Bark Industries is always there and I can trust them with Cali.”
“Can always rely on the team at Bark Industries- very professional & on time!”
“I do daily walks during the week and Alex is very timely and communicative!”
“Worth every penny!”
“I have used other dog waking services before but the attention to detail and the calmness I felt with the owners far succeeded my expectations.”
“They care for the pets they walk just like their own and are very easy to work with!”
People customers mention
Luke5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Deborah8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Cannot say enough about how happy we are that we chose Bark! Alex was great with our little dog Bo. He spent the week with Bo and sending us happy pics of our little guy. Alex stayed in our home and we came back to an immaculate space. We had a medical emergency out of country and Alex even offered to help us into…
MaddieLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Highly recommend Bark Industries! Prices are great in comparison to other companies offering the same! I do daily walks during the week and Alex is very timely and communicative! When I moved here I did a lot of research on different companies in the area and I landed on this page and I’m so glad I did! My dog loves…
Alexis3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Bark Industries is a great company! They showed up on time and took great care of my pup. I love the tracking feature too. Will definitely use again!
+ Reliability
Blake2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Luke and his team really surprised me. They are on time, prepared, and our pups absolutely love them!
Jay2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Henry, our dog walker from Bark Industries is amazing. Our 11-month old puppy looks forward to his 3x per week walks (somehow he knows the days Henry is coming and waits at door around his arrival time). He's very good with our dog and neighbors in our condo and around our Lakeview are even stop us on the street to…
+ Responsiveness+ Reliability+ Quality
Paige5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Love this company, very trustworthy. My dog walker Henry is so great with my pup, she always looks forward to their walks while I’m at work. Henry always keeps me updated on their walk adventures with notes and photos. Luke the owner is a great guy and really cares about his business and clients. 10/10
Cannot say enough about how happy we are that we chose Bark! Alex was great with our little dog Bo. He spent the week with Bo and sending us happy pics of our little guy. Alex stayed in our home and we came back to an immaculate space. We had a medical emergency out of country and Alex even offered to help us into our home on return. I highly recommend the Bark brothers!
Maddie SLocal Guide · 36 reviewsiTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Highly recommend Bark Industries! Prices are great in comparison to other companies offering the same! I do daily walks during the week and Alex is very timely and communicative! When I moved here I did a lot of research on different companies in the area and I landed on this page and I’m so glad I did! My dog loves having a schedule and I’m so happy to have the extra help!
Response from the owner · 4 years ago
Thank you so much, Madilynne!
Alexis Mueller3 reviewsiTotal number of Google reviews Alexis has written across all businesses on Google Maps, not just this one.
Henry, our dog walker from Bark Industries is amazing. Our 11-month old puppy looks forward to his 3x per week walks (somehow he knows the days Henry is coming and waits at door around his arrival time). He's very good with our dog and neighbors in our condo and around our Lakeview are even stop us on the street to tell us they are impressed. Highly recommend Bark Industries and if you can get Henry, even better.
Love this company, very trustworthy. My dog walker Henry is so great with my pup, she always looks forward to their walks while I’m at work. Henry always keeps me updated on their walk adventures with notes and photos. Luke the owner is a great guy and really cares about his business and clients. 10/10
