Experts Reviews · Company report
Barker and Sons Plumbing & Rooter logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%95+13.4Replies to reviews 7%72+5.1Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Barker and Sons Plumbing & Rooter

Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 4,613 Google reviews

Report card

Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barker and Sons Plumbing & Rooter is better than 86% of septic tank services.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barker and Sons Plumbing & Rooter is better than 80% of septic tank services.A
80
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barker and Sons Plumbing & Rooter is better than 92% of septic tank services.A
92
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barker and Sons Plumbing & Rooter is better than 95% of septic tank services.A
95
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barker and Sons Plumbing & Rooter is better than 100% of septic tank services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barker and Sons Plumbing & Rooter is better than 72% of septic tank services.B
72

Reviews for your job

Customers hired Barker and Sons Plumbing & Rooter for 8 kinds of job.

Barker and Sons Plumbing & Rooter for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.103
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.$200–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$124–$567
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.88%

All 103 Google reviews tagged “Water heater repair” · showing 20

Andy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

I needed some maintenance done on my old water heater and called Barker and Sons. Corey arrived the same day to do the service and he was extremely knowledgeable and personable. He answered all my questions and flushed the heater and also installed a new emergency valve that needed to be replaced. Water heater works…

Reasonable priceWater heater repair
Heather11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Todd (todor) was freaking amazing!!! He was soo honest, helpful, and clean. Wore booties. His knowledge is astounding. He also was fully informative and made sure we understood everything properly and correct. I will recommend him to everyone. Give him the day off of work!!!!

Customer photo from Heather's review
Paid $200–400Great priceWater heater repair
Terry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Orlando was exceptional. He was professional, thorough, and the repairs were impeccable. Service was amazing. He was above and beyond and I would recommend your company and Orlando specifically to anyone with the higest praise. Well done.

Not surePlumbing leak detectionWater heater repairShower repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Garrett was great! Solved my problem.

Paid $200–400Water heater repair
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Orlando was fantastic. He was friendly and knew exactly how to fix my leak. Great job!!!

Water heater repair
Gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great service from a friendly and knowledgeable technician. Bo kept us informed throughout the entire process. He was very kind and respectful. I enjoyed talking with him. And, he did a great job. Thanks Bo

Paid $400–600Reasonable priceWater heater repair
Patrick9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very knowledgeable technician, answered all my questions and explained the repair process very thoroughly

Paid $1–200Reasonable priceWater heater repair
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Cory was very efficient and excellent quality of work performed.

Paid $2,000+Reasonable priceToilet installationWater heater repairShower repair
AmandaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Iheb was so knowledgeable and efficient with his work he was in and out, and everything was fixed in no time!!

Paid $200–400Great priceWater heater repair
Jordyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My tankless water heater was having off and on issues for about two weeks. I called later in the day (5-6pm) and they still offered to come out same day. It didn’t work for my schedule so we scheduled early next morning. Todd D. showed up on time and was very friendly/ knowledgeable. Diagnosis and repair took just…

Water heater repair
Susan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I received prompt service and was impressed with the outstanding customer service. Ali, was professional and informative regarding the possible issue with the water heater. Fortunately, it turned out to only need the pilot area cleaned. I recommend this company. It is refreshing to find a company that performs…

Paid $200–400Reasonable priceWater heater repair
Taylor1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Corey was super kind and did a great job fixing our water heater. He was very thorough with his explanations and was upfront about what costs would be for repairs!

Water heater repair
Dustin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Service is always great from Barker & Sons. We had issues with our tankless water heaters, and their team handled everything quickly and professionally. A full crew showed up, diagnosed the problem right away, and had it fixed within just a few hours. Orlando was a joy to work with!

Paid $1,000+Great priceFaucet repairWater heater repairFaucet installation
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Orlando did an amazing job fixing our water heater and explaining the issue.

Paid $900–1,000Not sureWater heater repair
Camilla1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Orlando Showed up on time ready to work, he diagnosed the problem within 10 minutes and got to work on my water heater, he finished in a timely matter and even cleaned all the dust in water heater closet. He explained thoroughly what he did and made recommendations, it is so hard to find a good plumber these days, i found one!

Reasonable priceWater heater repair
NatashaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Albert and Chris were fantastic to work with. They arrived the same day I called for help and were quick, efficient, and very professional throughout the entire process. They did everything they could to unclog the drain and were transparent about the situation, even showing me exactly what was coming out of the…

Drain cleaningWater heater repair
JoelLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Eddie is a GREAT technician! Explained everything and took the extra time to make sure my hot water was clear before he left. Great service as part of the package!

Paid $100–200Great priceWater heater repair
Michael,9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Ben was wonderful! Smiley, knowledgeable, knew how to do the job, didn’t upsale us, cleaned up after himself. No kooky feelings at all. Will call again without a doubt. Don’t hesitate.

Paid $100–200Great priceWater heater repair
Vibhuti10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Excellent service by Javier He was so polite, knowledgeable, thorough and sincere. He explained to the Rheem company the urgency of supplying the parts, since we did not have hot water for a week and the parts were not available locally. As soon as the parts arrived, he was here within hours to repair the water…

Paid $300–400Reasonable priceWater heater repair
MatthewLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Todd was knowledgeable, proactive & performed excellent work.

Paid $1,000+Not sureWater heater repair

Show more water heater repair reviews (83 more) →

Price

$767+79% vs typical septic tank services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 23%Reasonable 62%Overpriced 4%Not sure 10%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning407$205–$478
Plumbing pipe repair355$305–$1.1k
Plumbing leak detection333$54–$495
Toilet repair267$209–$607
Water heater installation204$1.2k–$2.4k
Plumbing leak repair184$248–$1.2k
Faucet repair155$271–$659
Outdoor plumbing system repair126$321–$1.0k

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