How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%80+19.4Value 14%95+13.4Replies to reviews 7%72+5.1Craft & service penalty92−0.8Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBarker and Sons Plumbing & Rooter
Garden Grove, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 66 septic tank services · 4.8★ from 4,613 Google reviews
Report card
Percentile vs other septic tank services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Barker and Sons Plumbing & Rooter for 8 kinds of job.
Barker and Sons Plumbing & Rooter for water heater repair
Clear ✕All 103 Google reviews tagged “Water heater repair” · showing 80
I needed some maintenance done on my old water heater and called Barker and Sons. Corey arrived the same day to do the service and he was extremely knowledgeable and personable. He answered all my questions and flushed the heater and also installed a new emergency valve that needed to be replaced. Water heater works…
Todd (todor) was freaking amazing!!! He was soo honest, helpful, and clean. Wore booties. His knowledge is astounding. He also was fully informative and made sure we understood everything properly and correct. I will recommend him to everyone. Give him the day off of work!!!!
Orlando was exceptional. He was professional, thorough, and the repairs were impeccable. Service was amazing. He was above and beyond and I would recommend your company and Orlando specifically to anyone with the higest praise. Well done.
Garrett was great! Solved my problem.
Orlando was fantastic. He was friendly and knew exactly how to fix my leak. Great job!!!
Great service from a friendly and knowledgeable technician. Bo kept us informed throughout the entire process. He was very kind and respectful. I enjoyed talking with him. And, he did a great job. Thanks Bo
Very knowledgeable technician, answered all my questions and explained the repair process very thoroughly
Cory was very efficient and excellent quality of work performed.
Iheb was so knowledgeable and efficient with his work he was in and out, and everything was fixed in no time!!
My tankless water heater was having off and on issues for about two weeks. I called later in the day (5-6pm) and they still offered to come out same day. It didn’t work for my schedule so we scheduled early next morning. Todd D. showed up on time and was very friendly/ knowledgeable. Diagnosis and repair took just…
I received prompt service and was impressed with the outstanding customer service. Ali, was professional and informative regarding the possible issue with the water heater. Fortunately, it turned out to only need the pilot area cleaned. I recommend this company. It is refreshing to find a company that performs…
Corey was super kind and did a great job fixing our water heater. He was very thorough with his explanations and was upfront about what costs would be for repairs!
Service is always great from Barker & Sons. We had issues with our tankless water heaters, and their team handled everything quickly and professionally. A full crew showed up, diagnosed the problem right away, and had it fixed within just a few hours. Orlando was a joy to work with!
Orlando did an amazing job fixing our water heater and explaining the issue.
Orlando Showed up on time ready to work, he diagnosed the problem within 10 minutes and got to work on my water heater, he finished in a timely matter and even cleaned all the dust in water heater closet. He explained thoroughly what he did and made recommendations, it is so hard to find a good plumber these days, i found one!
Albert and Chris were fantastic to work with. They arrived the same day I called for help and were quick, efficient, and very professional throughout the entire process. They did everything they could to unclog the drain and were transparent about the situation, even showing me exactly what was coming out of the…
Eddie is a GREAT technician! Explained everything and took the extra time to make sure my hot water was clear before he left. Great service as part of the package!
Ben was wonderful! Smiley, knowledgeable, knew how to do the job, didn’t upsale us, cleaned up after himself. No kooky feelings at all. Will call again without a doubt. Don’t hesitate.
Excellent service by Javier He was so polite, knowledgeable, thorough and sincere. He explained to the Rheem company the urgency of supplying the parts, since we did not have hot water for a week and the parts were not available locally. As soon as the parts arrived, he was here within hours to repair the water…
Todd was knowledgeable, proactive & performed excellent work.
They responded to the request to install the expansion tank to the water heater very quickly. However, the tank started leaking 2 days after. Called them back to fix it. It looks good now. They didn't honor the membership discount, because it expired 4 days prior. I never even used that membership since the day I signed up.
Friendly and knowledgeable technician. But I felt like he came to try and sell me a new water heater instead of repair the one that I had. I don’t think that was his fault the company probably pressures him to do that
Eddie showed up with in one hour of my call. He explained my three options,lowest price to highest price.He was able fix our water heater for lowest price option. I highly recommend Barker bros John Z.
Great service from Phillip, Samuel and Petar, I would highly recommend Barker And Sons for all of your plumbing needs.
Great experience with Nate. He was fast, friendly, and courteous throughout the entire process. Nate tackled a complicated issue with my water heater and did an excellent job. I highly recommend his services for anyone in need of a skilled and reliable plumber.
Excellent work. My technician was excellent and did a great job -- my problem was solved and I give him 4 stars -- very professional and polite! Have used them 4 times besides this and will use them again. Have recommended them to many of my neighbors
Jimmy (James) from Barker & Sons was excellent, Professional and helpful. He diagnosed my water heater problem and was able to fix it within the hour. Great experience and great plumber!.
they replaced my hotwater circulation pump
Barker and sons always does right by me.
We had maintenance of our tankless water heater We have used this company before and have found them to be honest and trustworthy. They are friendly and professional.
I am not one to give poor reviews, consumer beware… this company misquoted me by over a thousand dollars, a very large discrepancy imo. Strongly recommend a second quote. My experience… I ran out of hot water, and we contacted the Gas company hoping it was the pilot light, and a quick low cost fix. The Gas company…
Scottie was the technician that came out to help me. He was knowledgeable and professional. Was able to quickly access to the issue and gave me a quote within the first hour of the home visit. Will definitely recommend all my family and friends for future instances.
My heater treater for my tankless water heater blew off.. they came out the next morning and fixed everything in no time. They are soo sweet and personable..we had George and Mike. They call to coordinate and make sure everyone is on the same page..we have used them for years and never let down..ps it's a good idea…
Scotty B was a very professional Plumber. He explained everything in detail before the work was accomplished. We really enjoyed his ethics and professionalism. Donna and I would have Scotty B do all of our plumbing.
We had two plumbing problems that had been plaguing us for over a month and Nate from Barker & Sons came out and resolved them in two visits. We are very pleased to have our drains cleared and hot water restored. I would definitely call them again.
Company is easy to schedule and communicate clearly and accurately what to expect. Technician was polite and professional. He diagnosed all the issues but also considered the root cause of the problems.
Had to replace our water heater. They were able to send out a tech (Zachary) right away. Zachary was very friendly, professional, thorough, and honest. Would definitely recommend Barker & Sons. They do great work.
This job was done in a timely manner I kind of think $1000 charge was over the top to install a water heater but I'm happy with the service.
Scott was amazing ask for him
Technician James K did great work servicing our water heater. He discussed options, assessed what was not working, confirmed the repair and completed the work in a timely manner. Professional level service. Thanks.
Carlos was friendly and knowledgeable of all work that need to be completed.
Overall very happy with the experience at Barker and Sons. Their call center workers are very responsive and friendly. They sent over a plumber named Nate. He was the best!! Highly recommend him as he knew everything about plumbing issues. He helped us install a new water heater, do a water leak inspection and fixed…
Had to get my water heater replaced unfortunately, Barker and Sons made the process very easy. Carlos was the best! Very well spoken, explained things very clearly, and I never felt like he was trying to upsell or give me things I didn't need. He even followed up with us the very next day after install for some questions we had. Thanks Carlos!
William was so helpful! We are staying with my grandmother's and her water heater went out. He came out, figured out the problem, fixed it, then took the time to write down a couple of quotes for us because she plans on getting a new one anyways. But he was so polite and respectful especially because my grandmother…
Carlos Puebla from Barker & Sons Plumbing is awesome. I had a property in escrow that needed several plumbing repairs. I got a bid from another plumbing company that I was not happy with. I called Barker & Sons for a comparison bid and Carlos was able to beat it by several hundred dollars. Carlos is extremely…
I've used this company on several occasions. Very professional, detailed and knowledgeable. Peter is absolutely your person to go, hands down but everyone I've had pleasure to meet were extremely efficient. Thank you team!
Barker Plumbing is the best! I’ve been with them for over 20 years. James replaced the flappers? on the toilets, installed a pressure valve for the waterline coming into the house and fixed the tankless water heater. The next time out James and Scott replaced the faucets in the shower and the bathroom sink. Very…
Piotr was a huge help in diagnosing and repairing my tankless water heater.
Customer service was amazing. They were responsive, communicative and very helpful. They were able to come out the same day I called. The technician was very knowledgeable and explained everything thoroughly. They also send a summary of your service call along with photos for your records. Highly recommend!
My water boiler has been broken for a few days. Got an inspection from different vendors until making decision to go with Barker and Sons. Was lucky to work with Piotr who took time to determine the problem and tailored a few options for me. In addition to very high knowledge, what I found appealing was that Piotr…
Barker & Sons is so responsive! I like that they give you multiple updates on when your technician is going to arrive, by text and email if you like. My technician was very knowledgeable and helpful. And my problem was fixed right away. I will use them again.
I have many good things to say about this company. They are very responsive and communicative. They work fast, but efficiently. I usually always have to call them once it’s already become an emergency situation and they are fantastic. I highly recommend them.
This is the second time we have used Barker & Sons. Both times the technicians have been courteous & professional, and done great work. Joseph was our plumber the first time, Piotr Luczak our second plumber. Piotr had a much bigger task-a replacement of an external pipe to our sprinkler system, a water heater that…
Our water was taking a long time to get hot, so we called and had a same day appointment. The individual was professional, knowledgeable, helpful, and solved our problem quickly. By happenstance, he also discovered we had a gas leak outside - so, we were extremely grateful for that! Would definitely use this company again.
Eli was AWESOME!!! So honest and polite.....got me all fixed up!! It was really refreshing to have somebody who wasn't pushy come over. I absolutrly recommend this company!!
I absolutely loved how they kept me updated/ informed re status of my request. Very professional, great personality!
Fast and quick fix of our tankless water heater. Would highly recommend.
One of best service experiences I have ever had. From beginning to end they were responsive and professional. Jeff the service man, was excellent in explaining our situation and what was needed to be done WITHOUT PUTTING ANY PRESSURE ON ME. Even encouraged us to go back to original installer if we wanted since it…
Daniel was so very helpful and quite meticulous with his work. Made me feel confident that the repair he made was not only of quality but safe and aesthetically well done.
Richard and Jesse , did a great job of installing Flow Tech , a ne generation of Water De-scaler , they both had good tech know how of the product about the functionality of how the instrument panel works . I recommend Baker and Sons , plumbing for high tech plumbing needs as well as normal plumbing projects.
I am truly impressed with Barker & Sons. Watching Jeff work was like watching a superb artist. I asked him to do a lot on Monday, and he handled everything with precision, efficiency, and expertise. He's also a natural teacher; I learned a lot! I noticed, too, that Jeff clearly loves what he does--and he does…
Barker and Sons are the very best!!! Piotr Luczak did a spectacular and professional job with our water heater and faucets! He is very knowledgeable, professional and very detailed oriented with products. We recommend Piotr!! Thank you Piotr!
I have a house with 11 residents. The water heater stopped heating. I called in the morning and they responded within an hour. When we returned home after work we discovered that we still had no hot water, despite paying well over $300 for their service. I called about 6pm and asked for help - remember, I have 11…
We’ve had ongoing problems with a new water heater we got elsewhere. I called Barker & Sons, and since then Piotr has been out three times, each time doing something new to improve our hot water situation. He’s extremely clear in explaining what the issues are and what he’s doing, he’s professional, punctual, and…
Great service! Very professional. Explained the problem with my water heater and gave me my options. They were able to install a new water heater the same day with a few hrs. Very impressed. Thank you guys
On time, very knowledgeable and professional and kept us informed of the problem and the remedy.
Technician Dylan Allee was very prompt professional and knowledgable of my situation he was very thorough in explaining the different aspects of the issues i was having not only that he was trainning a fellow technician that was of good help. Id recommend him 100% ! He did a great job! thanks!
Barker and Sons were quick to solve my dilemma by responding within 2 hours after , by sending a , transparent and knowledgeable professional in Dylan. He works fast and made sure that he explains
I highly recommend Barkers & I am so happy to have found them. Very honest and they do excellent work. Richard is so thorough pointing out what could be problems and helpful with bad plumbing problems from a remodel. I cannot say enough good things about their service & staff. A company with integrity.
I Highly Recommend Barker & Sons! I Googled Plumbers My Area. Barker & Sons was First on list 4.9 Star Rating with near 12,000 Reviews. I called Saturday mid to late Morning. Right Away Tiffany Answers My Call. I explained to Tiffany Why I'm Requesting Service. She Took Extensive Notes & Explained The Service Call…
The entire staff and experience. Richard was amazing, and every in the office is friendly and informative. Tina was great! Always giving me updates and trust me, I need them. It is a family owned business I believe and it shows with each interaction. The people love what they are doing and who they are doing it for.…
It was useless visit the technician don’t have any idea or tools to diagnose the problem
Barker & Sons is the most professional plumbers that I have ever used. Only sorry that I didn't find out about them sooner. Dylan is the best
Rich did a great job repairing my water heater!
Very personable and professional plumbers. I highly recommend Dylan and Cody.
Orlando was so professional and personable! He was amazing, I would highly recommend this company and Orlando to anyone. We had a really bad leak and Orlando was able to find it and fix it with his team in such a short time! They worked long hours to get the job done and my family felt very safe with them!! Thomas…
Rich G was extremely helpful! He helped us diagnose the problem and was very efficient in fixing it and now we have hot water again for the entire family! Thank you Rich G and the entire company, we appreciate year effective and timely service!
Orlando and Thomas were superb! Overall excellent service.
Our technician Rich Gutierrez ordered our parts and reinstalled. He was professional and friendly. I would definitely request him again.
Very Professional. They could fix my water heater because it was Sears Kenmore brand. Kenmore don't sale parts to anyone. So the quote they gave me for diagnosis $39.99 didn't charge me. Also they try to find out if they can find any comparable parts. They were not able to find the parts so they didn't charge…
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 407 | $205–$478 |
| Plumbing pipe repair | 355 | $305–$1.1k |
| Plumbing leak detection | 333 | $54–$495 |
| Toilet repair | 267 | $209–$607 |
| Water heater installation | 204 | $1.2k–$2.4k |
| Plumbing leak repair | 184 | $248–$1.2k |
| Faucet repair | 155 | $271–$659 |
| Outdoor plumbing system repair | 126 | $321–$1.0k |
