iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%93+54.6Reliability 26%85+22.2Value 15%100+15.2Experts Score= 92Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 96 pet servicesiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★65 Google reviews · 24 photos
98%five-star reviews
4.84★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate BarkHaus Dog Grooming five out of five stars based on sixty-five reviews, highlighting consistent praise for punctuality, flexible scheduling, and fair pricing. Customers frequently note that the staff communicates effectively and handles difficult or anxious dogs with patience, resulting in high-quality grooming and nail trim services. One recurring criticism involves a large dog that was not brushed properly during subsequent visits, leading to excessive shedding and concerns about the groomer's attitude toward the pet.
Google rating: 5.0 out of 5 from 65 reviews (98% five-star).
Reviews on this page: 65 Google reviews (60 with written comments, 29 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 18, 2026.
Service: Pet Service serving Phoenix, Arizona.
Data from Google, last updated October 26, 2026.
Score profile vs other pet services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
BarkHaus Dog GroomingPet Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BarkHaus Dog Grooming: 93/100 on this factor. Category median: 79.A
93
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BarkHaus Dog Grooming: 85/100 on this factor. Category median: 71.A
85
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 96.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BarkHaus Dog Grooming: 100/100 on this factor. Category median: 94.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BarkHaus Dog Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 47.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
5.0of 5
5 stars6498%
4 stars00%
3 stars00%
2 stars12%
1 star00%
Praise vs complaints
Phrases our text analysis found in 60 written reviews
100%praise
Praise96100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price650%
Reasonable542%
Overpriced00%
Not sure18%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results2526%
Would recommend2324%
Staff & attitude1819%
Speed & response1213%
Communication77%
Honesty & trust66%
Price & value55%
What customers talk about
We read 60 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The attention to detail is really amazing, and we pay a very fair price for the amazing service that is offered.”
“🐶 I Highly Recommend the "BarkHaus" for all your Grooming needs!”
“They are fast, friendly, and fantastic in what they do.”
“My dog looks great and the owner was quick with communication and very professional.”
“…ey said they’d get my boys in on a Saturday- and the texting to book/communicate- finally, a business that gets me.…”
“I’m so grateful to have found a groomer I trust — we’ll definitely be back”
“Quick, reasonably priced and sweetest girls working in there!”
People customers mention
Maya16 reviews
Teddy3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired BarkHaus Dog Grooming for 5 kinds of job. Pick one to see what they paid and said.
CarrieLocal Guide · 142 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Maja is an amazing groomer. We have been going to her for years, and following her wherever she went. Our dog is always very well cared for, and protected with the other dogs on site. I am pleased to recommend Bark Haus Grooming! The attention to detail is really amazing, and we pay a very fair price for the amazing service that is offered.
Reasonable priceDog full service grooming
JTLocal Guide · 20 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
⭐️⭐️⭐️⭐️⭐️ Maya has been Grooming Our Shih-Tzu "TeddyBear" for many years. She does an impeccable job everytime and Teddy always gets excited to see her and he enjoys his play day with the other pups! 🐶 I Highly Recommend the "BarkHaus" for all your Grooming needs!
Great priceDog full service grooming
RichardLocal Guide · 21 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
This is the second time BarkHaus has saved us and our sanity!
They are fast, friendly, and fantastic in what they do. Our little guy "Iggy" will not let us groom his nails but he loves them. He puts up none of the fuss !*:' he gives to me and his Mama!
So far Maya and Brytnie, have won Iggy over and conquered his nails!!!!
Great priceDog nail trimming
RebeccaLocal Guide · 46 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
I started noticing a decline in quality at the previous grooming location we used. Everything always felt rushed. My dogs began developing skin irritations, receiving uneven trims, and even came home with cuts on their bellies. It got to the point where they became terrified of going to the groomer.
I finally found…
CarolynLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I’ve been taking my two dogs Teddy and Cannoli to get groomed by Maya for a few years now. She is responsive, flexible, and consistent. The doggies always look and smell perfect after a visit there!!
Not sureDog full service groomingDog grooming and stylingDog nail trimming
Nolan9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I would highly recommend BarkHaus to my friends and family. My dog looks great and the owner was quick with communication and very professional. Thank you again!
Maja is an amazing groomer. We have been going to her for years, and following her wherever she went. Our dog is always very well cared for, and protected with the other dogs on site. I am pleased to recommend Bark Haus Grooming! The attention to detail is really amazing, and we pay a very fair price for the amazing service that is offered.
Price assessment: Reasonable price
Services: Dog full service grooming
JTLocal Guide · 20 reviewsiTotal number of Google reviews JT has written across all businesses on Google Maps, not just this one.
⭐️⭐️⭐️⭐️⭐️ Maya has been Grooming Our Shih-Tzu "TeddyBear" for many years. She does an impeccable job everytime and Teddy always gets excited to see her and he enjoys his play day with the other pups! 🐶 I Highly Recommend the "BarkHaus" for all your Grooming needs!
Price assessment: Great price
Services: Dog full service grooming
Richard DauzvardisLocal Guide · 21 reviewsiTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
This is the second time BarkHaus has saved us and our sanity!
They are fast, friendly, and fantastic in what they do. Our little guy "Iggy" will not let us groom his nails but he loves them. He puts up none of the fuss !*:' he gives to me and his Mama!
So far Maya and Brytnie, have won Iggy over and conquered his nails!!!!
Price assessment: Great price
Services: Dog nail trimming
Rebecca MLocal Guide · 46 reviewsiTotal number of Google reviews Rebecca has written across all businesses on Google Maps, not just this one.
I started noticing a decline in quality at the previous grooming location we used. Everything always felt rushed. My dogs began developing skin irritations, receiving uneven trims, and even came home with cuts on their bellies. It got to the point where they became terrified of going to the groomer.
I finally found this location, and I've been bringing my babies here ever since. I have been so happy with the results every single time. Not many groomers seem to truly understand how to properly groom Pomeranians. I always worry whether they'll be trimmed too much or not enough, especially since I want to preserve their beautiful natural coats. Every time I pick them up, I'm so impressed. She does an amazing job, and they always look adorable while still looking like Pomeranians. I highly recommend her!
Carolyn PLocal Guide · 15 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
I’ve been taking my two dogs Teddy and Cannoli to get groomed by Maya for a few years now. She is responsive, flexible, and consistent. The doggies always look and smell perfect after a visit there!!
Price assessment: Not sure
Services: Dog full service grooming, Dog grooming and styling, Dog nail trimming
Nolan Y9 reviewsiTotal number of Google reviews Nolan has written across all businesses on Google Maps, not just this one.
I would highly recommend BarkHaus to my friends and family. My dog looks great and the owner was quick with communication and very professional. Thank you again!
Sabaha Golestani8 reviewsiTotal number of Google reviews Sabaha has written across all businesses on Google Maps, not just this one.
Had a good experience the first time I brought my dog here. I’ve taken him a few more times since. Each time I pick him up, he hasn’t been brushed properly and is shedding VERY BAD. I have a 90lbs white pitbull. He’s a gentle giant. We have a cat and a Chihuahua at home. He’s not an aggressive dog and easy to work with. This girl looks so annoyed when she sees my dog, her facial expressions really hurt my heart. I mind you, I tip very well, there’s no reason to make us feel like a burden. My baby is a rescue and has already been through so much. Sure enough I said something today, in the most kindest way possible. She looked soooo pissed and said “ok I’ll brush him”. My gut told me no and I immediately got my dog out of there. I did not tip this time and will not be bringing my dog here ever again. I hope life treats you the same way you treat animals.
geovanna aguirreLocal Guide · 30 reviewsiTotal number of Google reviews geovanna has written across all businesses on Google Maps, not just this one.
My little Pomeranian is only 4 months and was looking a little rough! They did a wonderful job with him today. Can’t wait to bring my shih Tzu tomorrow 🤍
Price assessment: Reasonable price
Services: Dog bathing and blow dry, Dog grooming and styling
Kasie Thompson1 reviewiTotal number of Google reviews Kasie has written across all businesses on Google Maps, not just this one.
