Pet boarding service · Atlanta, GA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%79+19.2Value 14%94+13.3Replies to reviews 7%14+1Craft & service penalty89−1.1Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#61 of 115 pet sittersiPosition by Experts Score among all companies we track in this category. · better than 47%
4.8★★★★★233 Google reviews · 10 photos
94%five-star reviews
4.89★last 12 monthsiAverage stars on reviews from the last 12 months only.
2.1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Barking Hound Village Inn 4.8 out of 5 based on 233 reviews, highlighting flexible scheduling, attentive communication, and care for dogs with special needs. Customers frequently mention the friendly staff and outdoor play areas. However, low-star reviews cite concerns about unreported injuries, billing discrepancies for late pickups or missed services, and issues with vaccination documentation verification.
Google rating: 4.8 out of 5 from 233 reviews (94% five-star).
Reviews on this page: 233 Google reviews (175 with written comments, 21 with photos).
Owner responses: the business replied to 31% of reviews.
Most recent review: October 21, 2026.
Service: Pet Sitter serving Atlanta, Georgia.
Data from Google, last updated November 10, 2026.
Score profile vs other pet sitters
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Barking Hound Village InnPet Sitters median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barking Hound Village Inn: 88/100 on this factor. Category median: 85.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barking Hound Village Inn: 79/100 on this factor. Category median: 79.B
79
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barking Hound Village Inn: 89/100 on this factor. Category median: 97.A
89
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barking Hound Village Inn: 94/100 on this factor. Category median: 96.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barking Hound Village Inn: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barking Hound Village Inn: 14/100 on this factor. Category median: 57.F
14
Bar = this company · dark tick = category median.
Star ratings
233 Google reviews we collected
4.8of 5
5 stars21894%
4 stars42%
3 stars10%
2 stars10%
1 star94%
Praise vs complaints
Phrases our text analysis found in 175 written reviews
95%praise
Praise12995%
Complaints75%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price1233%
Reasonable2364%
Overpriced13%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude6044%
Would recommend2720%
Quality & results2015%
Honesty & trust1612%
Speed & response75%
Communication43%
Price & value21%
What customers talk about
We read 175 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“BHV was so accommodating and helpful, happy to have him, checked to see if I needed to drop off extra food - I always feel good about leaving Bruno at…”
“This was a fantastic place to send our dog and I highly recommend sending your dog to Barking Hound Village Inn on Lambert.”
“I would not recommend getting any of your pets groomed here.”
“The crew at Barking Hound / Lambert do a fantastic job with both day care and boarding.”
“I had a horrible 1st experience and will not return nor recommend anyone to this establishment.”
“I've been coming here for 20 years and wouldn't trust anyone else with my dog.”
“Never had a problem with lack of capacity for daycare or boarding - though holidays fill up fast.”
“Dogs have a way of communicating when they like something and mine can’t wait to get there when he knows he is going.”
“The prices are great for the amount of socialization and exercise the dogs get, and they are upfront with all costs.”
People customers mention
Drive12 reviews
Lambert9 reviews
Brooks8 reviews
Courtney4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Barking Hound Village Inn for 3 kinds of job. Pick one to see what they paid and said.
KimBerlyEGHP13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
I recently moved and needed Bruno to board for a few days. Once the chaos of packing and moving began I realized I needed to extend his stay. BHV was so accommodating and helpful, happy to have him, checked to see if I needed to drop off extra food - I always feel good about leaving Bruno at "Puppy Camp" because…
Reasonable priceDog boarding
Gloria12 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
Barking Hound Village Inn has such a caring staff. My dog, Bonner, is a handful because of abuse as a pup, but they know how to handle and love on him. He even lets them give him a bath!
Dog groomingDog boardingDog daycare
BradLocal Guide · 58 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
The folks on Lambert are super kind and attentive with my girl, who's come a very long way, thanks to lots of love.
Brooks and the rest of the staff always look out for her.
Dog groomingDog boardingDog daycare
Carolyn5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★
The caring staff at Barking Hound always goes above and beyond to make my dog feel like he's special to them. And to let us know that he's totally safe and well-cared for. I've been coming here for 20 years and wouldn't trust anyone else with my dog.
Reasonable priceDog boarding
Kathleen4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
The staff at the Barking Hound is the best. They care about the dogs and are always cheerful and helpful. The outdoor play areas are very nice and entertaining for the dogs. Most importantly, my dog loves going to the Barking Hound Village Inn.
Reasonable priceDog boarding
HeidiLocal Guide · 31 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
We love Barking Hound!! My dog, Murphy, is always happy to arrive and exhausted when I pick him up, which is the goal! He also has a few "special needs" and they have always been more than accommodating! Thank you Barking Hound!
I recently moved and needed Bruno to board for a few days. Once the chaos of packing and moving began I realized I needed to extend his stay. BHV was so accommodating and helpful, happy to have him, checked to see if I needed to drop off extra food - I always feel good about leaving Bruno at "Puppy Camp" because they take great care of him and he loves going!
Price assessment: Reasonable price
Services: Dog boarding
Megan May4 reviewsiTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
My dog was boarded here Wednesday through Friday. My dogs really nervous and has been boarded before but typically with my other dog. This was the first time he was boarded alone. I thought he’d do ok because on his report card he typically plays while my other dog is shy. It was only a couple days of a work trip. My sister picked him up Friday and they mentioned when she picked him up that he’d developed a little bit of Diarrhea. Not too alarming at first. Until she got home and realized he had severe diarrhea and blood in his stool. She called them back and they admitted that they saw blood on Thursday but that dogs get stressed and this is just something that can happen! No one called me to ever tell me how stressed he was or I could’ve simply had a family member pick him up sooner. I understand dogs get nervous but the boarded admitted someone should’ve called me on Thursday when the blood was first seen. Not pictured but at one point he was only emptying out blood with no poop and so much blood was all over his legs and back end. I had to rush off my work flight and take him to the ER. The boarded seemed to not take it seriously and that’s what was bothersome to me, had they called me and had any concern I wouldn’t be writing this review. He ended up having stress colitis, needed fluids and medication and he was visibly so anxious. From now on my anxious boy will be staying with family only or an in house dog watcher next business trip!!
Services: Dog boarding
Barry EtraLocal Guide · 223 reviewsiTotal number of Google reviews Barry has written across all businesses on Google Maps, not just this one.
Barking Hound Village Inn has such a caring staff. My dog, Bonner, is a handful because of abuse as a pup, but they know how to handle and love on him. He even lets them give him a bath!
Services: Dog grooming, Dog boarding, Dog daycare
Response from the owner · 3 years ago
Thanks for taking the time to leave a review! We look forward to seeing Bonner again soon!
Brad BrooksLocal Guide · 58 reviewsiTotal number of Google reviews Brad has written across all businesses on Google Maps, not just this one.
The folks on Lambert are super kind and attentive with my girl, who's come a very long way, thanks to lots of love.
Brooks and the rest of the staff always look out for her.
Services: Dog grooming, Dog boarding, Dog daycare
Jason Reid1 reviewiTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Barking Hound Village Inn on Lambert was a wonderful place to send our dog for both daycare and boarding. They have so many unique aspects such as Halloween costume contest(which he won most creative costume btw), dog of the day, and monthly specials. They are extremely welcoming and my dog is always excited to come. They were really trusting and always gave good advice that was always in the best interest of the dogs. The staff remember every dog that comes in which is really surprising given that there are some days there are 100+ dogs.
There was one instance where we booked our dog for a luxury suite which has a private room. Our dog has separation anxiety so they picked up on the fact that he would do better with an area where he can see other dogs. When we returned they recommend just the regular suite next time even though it is less money so it would be less profitable to them.
Another aspect was they informed us on which dogs he spent his time with each day, showing that they really pay attention.
This was a fantastic place to send our dog and I highly recommend sending your dog to Barking Hound Village Inn on Lambert.
And special shout out to Brooks, at the end of the day he always welcomed us and told us about the dog care experience of 20+ years.
Price assessment: Reasonable price
Services: Dog boarding, Dog daycare
Carolyn Wood5 reviewsiTotal number of Google reviews Carolyn has written across all businesses on Google Maps, not just this one.
The caring staff at Barking Hound always goes above and beyond to make my dog feel like he's special to them. And to let us know that he's totally safe and well-cared for. I've been coming here for 20 years and wouldn't trust anyone else with my dog.
Price assessment: Reasonable price
Services: Dog boarding
Kathleen Harrison4 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
The staff at the Barking Hound is the best. They care about the dogs and are always cheerful and helpful. The outdoor play areas are very nice and entertaining for the dogs. Most importantly, my dog loves going to the Barking Hound Village Inn.
Price assessment: Reasonable price
Services: Dog boarding
Response from the owner · 3 years ago
Thank you so much for your amazing feedback! We’re thrilled to hear you enjoyed your experience with Barking Hound Village. We strive to provide the best service possible because your pup deserves it!
Heidi WrightLocal Guide · 31 reviewsiTotal number of Google reviews Heidi has written across all businesses on Google Maps, not just this one.
We love Barking Hound!! My dog, Murphy, is always happy to arrive and exhausted when I pick him up, which is the goal! He also has a few "special needs" and they have always been more than accommodating! Thank you Barking Hound!
