Analyzing 8,130,3358.1M ReviewsFor 22,98723K Experts

Experts Reviews · Company report
Barrett Tree Service East logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%98+13.9Replies to reviews 7%9+0.6Craft & service penalty88−1.2Momentum penalty82−1.8Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Barrett Tree Service East

Waltham, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 61 stump removal services · 4.9★ from 409 Google reviews

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Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barrett Tree Service East is better than 81% of stump removal services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barrett Tree Service East is better than 67% of stump removal services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barrett Tree Service East is better than 88% of stump removal services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barrett Tree Service East is better than 98% of stump removal services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barrett Tree Service East is better than 82% of stump removal services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barrett Tree Service East is better than 9% of stump removal services.F
9

Reviews for your job

Customers hired Barrett Tree Service East for 7 kinds of job.

Barrett Tree Service East for tree planting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree planting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 7

All 11 Google reviews tagged “Tree planting”

Elisabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have had Barrett Tree Service East keep our mature trees - some over 80 + year old healthy and trimmed for several years now. Ryan helped us rescue an 80 year old Japanese maple after a dry and extremely varied temperature winter. Barrett has also helped keep our 30 foot yews trimmed back so that their boughs…

Reasonable priceTree trimming & pruningTree plantingTree removal
BethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We've used Barrett for everything from removal of entire trees, to trimming and removing large branches overhanging our property, to treating our trees and shrubs to keep them healthy. They're responsive, reliable, and never leave a mess behind. I've recommended them to several friends and neighbors and all of them have been pleased with the work done.

Tree plantingTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
CareyLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

High quality work, not cheap but good value.

Tree stump removalTree trimming & pruningTree planting+ Quality+ Professionalism
Andy13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Reliable. Easy to work with. We worked with them again in fall 2023 and they did excellent work.

Tree plantingTree removalTree stump grinding
NickLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service, experience, and professionalism. Happy to keep using Barrett to keep our trees healthy.

Cabling & bracingTree plantingTree removal+ Responsiveness+ Quality+ Professionalism
Pam9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Barrett Tree Service helped us with removing a declining Japanese Maple, and replanting a new one, along with removing and replacing a few shrubs. The team is very professional and highly skilled. I was very impressed watching them remove the old tree, root ball included! We will continue with their treatment…

Tree plantingTree removal+ Responsiveness+ Punctuality+ Quality
Sarah11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great experience with Barrett. Very professional and easy to deal with. They handled unexpected issues very well.

Tree plantingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We hired Barrett Tree Service East for tree removal and planting services and they did an exceptional job. The work was completed efficiently, professionally, and on time. They helped us figure out the best solution for us in advance of the work and were communicative throughout the entire process. I would be glad…

Tree stump removalTree plantingTree removal+ Responsiveness+ Punctuality+ Quality
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and knowledgeable team. Have used their services for years and plan to for the future.

Cabling & bracingTree stump removalTree planting+ Responsiveness+ Punctuality+ Quality
Tom5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Work was exactly as estimated, staff personable and highly professional

Tree plantingTree removal+ Responsiveness+ Punctuality+ Quality
Renata3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Working with Nathan Andac and his team from Barrett Trees has been a very positive experience. He understood what our needs were, and then implemented the pruning and planting swiftly. He even installed a temporary watering system to give the many new plants a good start. Renata

Tree plantingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 75%Overpriced 3%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Tree trimming & pruning125—
Tree removal56—
Tree stump removal17—
Cabling & bracing12—
Tree planting11—
Tree stump grinding4—
Tree transplanting3—

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