Experts Reviews · Company report
Barrett Tree Service East logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%81+44.2Reliability 24%67+16.2Value 14%98+13.9Replies to reviews 7%9+0.6Craft & service penalty88−1.2Momentum penalty82−1.8Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Barrett Tree Service East

Waltham, MA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #59Position by Experts Score among all companies we track in this category. of 61 stump removal services · 4.9★ from 409 Google reviews

Report card

Percentile vs other stump removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Barrett Tree Service East is better than 81% of stump removal services.A
81
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Barrett Tree Service East is better than 67% of stump removal services.B
67
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Barrett Tree Service East is better than 88% of stump removal services.A
88
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Barrett Tree Service East is better than 98% of stump removal services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Barrett Tree Service East is better than 82% of stump removal services.A
82
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Barrett Tree Service East is better than 9% of stump removal services.F
9

Reviews for your job

Customers hired Barrett Tree Service East for 7 kinds of job.

Barrett Tree Service East for tree trimming & pruning

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Jobs reviewedHow many Google reviews are tagged with this job.125
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree trimming & pruning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 125 Google reviews tagged “Tree trimming & pruning” · showing 20

Andrew11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

I love using these guys, and we've worked on two urban jobs, South Boston and Cambridge. They are not only excellent at their jobs, but the crew is professional, courteous, and thorough.

Tree stump removalTree trimming & pruningTree removal
Tom2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We have a very large tree that Barrett has cared for for years (and a much smaller one) and they always do an excellent job. That includes cabling needed several years ago, pruning as needed, and tree health and pest control treatments. Both the arborists and crews that do the work have been awesome to work with –…

Reasonable priceCabling & bracingTree trimming & pruning
Beverly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The estimate was made promptly. The work was scheduled within days. The team of workers were skilled. This was the first time I used an arborist since I moved here from Oregon. I am very pleased and would gladly recommend Barrett Tree Service.

Great priceTree trimming & pruning
Elisabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

We have had Barrett Tree Service East keep our mature trees - some over 80 + year old healthy and trimmed for several years now. Ryan helped us rescue an 80 year old Japanese maple after a dry and extremely varied temperature winter. Barrett has also helped keep our 30 foot yews trimmed back so that their boughs…

Reasonable priceTree trimming & pruningTree plantingTree removal
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have had an excellent experience working with them. They seem to care more than others about their quality and pleasing the customer. I feel thjeir advice about pruning my trees is excellent. They are prompt and dependable.

Reasonable priceTree trimming & pruningTree removalService not listed
Hera3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

As always, Barrett dud a great job. We've used them for pruning back trees away from the house and also for dead tree removal. Their office is responsive and the people that come to do the work are very knowledgeable and nice. Will continue to work with them as needed!

Not sureTree trimming & pruningTree removal
Luke2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent workmanship and professionalism

Tree trimming & pruning
Liz3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This company was recommended to me as one that truly cares for trees, instead of just taking them down, which is what I was looking for. I have a few trees I've been wanting to get checked out to make sure they're doing ok, and Barrett Tree Services really came through. They came out to look at the property, talked…

Tree trimming & pruningService not listed
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service for diagnosing and recommendations for assisting ailing tree.

Reasonable priceTree trimming & pruning
DavidLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Timely. Efficient. Pleasant to the max. Very cautious at all times. And they so totally exhibited a love and knowledge of the trees.

Reasonable priceTree trimming & pruning
Angela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've been using Barrett for probably 5 years now and can't recommend them highly enough for their professionalism and great service

Reasonable priceTree trimming & pruning
Morgan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

As always, the Barrett crew was skillful, efficient & impressive in their removal of a large, dead spruce from my property. In a downpour no less!

Reasonable priceTree stump removalTree trimming & pruningTree removal
Sandy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very responsive, knowledgeable and accommodating.

Tree trimming & pruningService not listed
JackLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

These folks have kept my trees strong and healthy for years. When a recent storm with hurricane force wind toppled some branches, they responded the next day to remove the fallen limbs. Very professional. Very easy to do business with. Very nice people .

Reasonable priceCabling & bracingTree trimming & pruningTree removal
BethLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

We've used Barrett for everything from removal of entire trees, to trimming and removing large branches overhanging our property, to treating our trees and shrubs to keep them healthy. They're responsive, reliable, and never leave a mess behind. I've recommended them to several friends and neighbors and all of them have been pleased with the work done.

Tree plantingTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
frances1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Am so glad I chose Barrett Tree Service - everyone, from the administrative staff to the arborist, was exceptional from start to finish! Hendrik, the arborist, was knowledgeable and patient in explaining what would be best for my trees' overall health and appearance. On the day of service, Zeke and his team were…

Reasonable priceTree trimming & pruning
KateLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Trumbull Barrett and Nathan Andac, and the whole team are very good at what they do. Responsive, reasonable... my trees are well taken care of with regular trims and birch borer treatment for my white birch... all are very healthy and well-shaped thanks to Barrett Tree Service East.

Reasonable priceTree trimming & pruning
Susan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Very knowledgeable, professional, and friendly crew. Top notch service.

Reasonable priceTree trimming & pruning
ErinLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Barrett did an excellent job trimming large branches off of a tree in our neighborhood’s yard. They are tree experts who work quickly and are affordable too!

Reasonable priceTree stump removalTree trimming & pruning
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Barrett Tree Service East is a great company. We have been working with them for 3 years and are very happy with the service. They are very professional, knowledgeable and responsive when we have had to deal with problems in our garden. Besides tree stump removal and tree trimming and pruning, we have them come…

Reasonable priceTree stump removalTree trimming & pruningService not listed

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 75%Overpriced 3%Not sure 3%

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