Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Basement Gurus logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Basement Gurus

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 35 well inspectors · 4.8★ from 420 Google reviews

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Report card

Percentile vs other well inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basement Gurus is better than 86% of well inspectors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basement Gurus is better than 85% of well inspectors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Basement Gurus is better than 72% of well inspectors.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Basement Gurus is better than 100% of well inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basement Gurus is better than 100% of well inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basement Gurus is better than 100% of well inspectors.A
100

Reviews for your job

Customers hired Basement Gurus for 8 kinds of job.

Basement Gurus for mold inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Mold inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7

All 14 Google reviews tagged “Mold inspection”

Bonnie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very prompt. Got it done!

Water damage-related cleanup & repairMold inspection+ Punctuality+ Professionalism+ Value
BelindaLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Shoddy workmanship

Mold inspectionRemodeling− Quality− Professionalism
Laubs10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had our basement waterproofed. During the destruction of existing walls, we find out we never had a footer. They ended up doing underpinning for us. Long process, but they were Very punctual, had a great work ethic, and their communication was amazing! Definitely would highly recommend.

Mold inspectionWater damage-related mold removalService not listed+ Responsiveness+ Punctuality+ Quality
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Basement Guru did a superb job installing 2 sump pumps. I was amazed at how hard they worked & what was entailed to complete the job. I had a few concerns that I discussed with the owner Josh. Overall, it was a good job. Unfortunately, they dropped the ball with respect to the mold remediation. The mold remediation…

Sump pump installationWater damage-related cleanup & repairMold inspection+ Professionalism
Vickie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I took a chance when trying to find someone to do my basement by just searching a name! Best decision!! They not only made my basement waterproof, but they made it safe. Highly recommend

Basement waterproofingExterior structural repairsFoundation drainage+ Responsiveness+ Punctuality+ Quality
Giulio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Von1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a small problem and Basement Gurus was the only one that was willing to take their time and help us

Mold inspection+ Responsiveness+ Punctuality+ Quality
Rolanda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys were on time and got the work done in a timely manner.

Water damage-related cleanup & repairMold inspection+ Quality+ Professionalism+ Value
Reginald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is a cut above

Mold inspection+ Responsiveness+ Punctuality+ Quality
BrentLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I cannot express how grateful I am for the service that Basement Gurus provided. They are super professional, answered every question, the work and advice that they offer is exceptional and effective. My Basement used to be moldy, now we are averaging 40 to 45 humidity eliminating the mold issue completely. I can't thank them enough for their help.

Water damage-related cleanup & repairMold inspection+ Responsiveness+ Punctuality+ Quality
Omar1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dan was very professional, efficient and polite in doing a mold inspection . He arrived on time and listened to my problem(s) and was very knowledgeable about his work and he answered all my questions and gave out some suggestions. I would definitely use Basement Gurus again and recommend this company to any one…

Mold inspection+ Responsiveness+ Punctuality+ Quality
Ryan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Top notch company on time and a very professional company with a large enough crew to get even the biggest jobs done quickly. We used them for mold remediation and the job was done fast and done right. Mold is gone home smells better very happy with my experience.

Mold inspection+ Responsiveness+ Punctuality+ Quality
MattLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Tremendous team. Showed great effort. Highly recommend

Mold inspectionRemodeling+ Quality+ Professionalism+ Value
Quang2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Water damage-related cleanup & repairMold inspectionRemodeling+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair44—
Mold inspection14—
Basement waterproofing12—
Water damage-related mold removal10—
Remodeling10—
Water & moisture control services8—
Sump pump installation7—
Foundation repair7—

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