Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Basement Gurus logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty72−2.8Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Basement Gurus

Philadelphia, PA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #18Position by Experts Score among all companies we track in this category. of 35 well inspectors · 4.8★ from 420 Google reviews

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Report card

Percentile vs other well inspectors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basement Gurus is better than 86% of well inspectors.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basement Gurus is better than 85% of well inspectors.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Basement Gurus is better than 72% of well inspectors.B
72
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Basement Gurus is better than 100% of well inspectors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basement Gurus is better than 100% of well inspectors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basement Gurus is better than 100% of well inspectors.A
100

Reviews for your job

Customers hired Basement Gurus for 8 kinds of job.

Basement Gurus for water damage-related mold removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Water damage-related mold removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 8

All 10 Google reviews tagged “Water damage-related mold removal”

Arpit5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Hired them for basement French drain project. The project was completed on time and hassle free. They arrived on time and did the job and after the job they cleaned the whole basement. I would highly recommend them for any kind of basement project.

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Nathan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Great company to work with.

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Greg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I’m thankful to have found Basement Gurus. We had water come into our basement when we had heavy rain and I didn’t know how to resolve the issue. I thought we’d have to dig around our entire foundation and seal all the foundation walls from outside but Basement Gurus took care of the problem from the inside and…

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
Laubs10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

We had our basement waterproofed. During the destruction of existing walls, we find out we never had a footer. They ended up doing underpinning for us. Long process, but they were Very punctual, had a great work ethic, and their communication was amazing! Definitely would highly recommend.

Mold inspectionWater damage-related mold removalService not listed+ Responsiveness+ Punctuality+ Quality
Leslie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★

Basement Guru did a superb job installing 2 sump pumps. I was amazed at how hard they worked & what was entailed to complete the job. I had a few concerns that I discussed with the owner Josh. Overall, it was a good job. Unfortunately, they dropped the ball with respect to the mold remediation. The mold remediation…

Sump pump installationWater damage-related cleanup & repairMold inspection+ Professionalism
Giulio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people

Water damage-related cleanup & repairMold inspectionWater damage-related mold removal+ Responsiveness+ Punctuality+ Quality
MelodyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We used Basement Gurus too waterproof our basement and they did a phenomenal job!! French drain system in the basement, sump pump, and vapor sealing on the walls. They were great, courteous, very responsive to our questions, and did an excellent job. I would recommend their services to anybody!!

Water damage-related mold removalService not listed+ Responsiveness+ Punctuality+ Quality
JamesLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

From start to finish everything was great!! Josh came and did the initial inspection . Lorenzo and his team came to complete the job. Everything has been wonderful!! If you’re looking for things to be done the right way then look no further ! We had a terrible experience previously with our neighbor who had…

Water damage-related cleanup & repairWater damage-related mold removal+ Responsiveness+ Professionalism
LizLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Couldn’t be happier with the end results. Had mold remediation done through out the whole basement; had a French drain system put in; and had the walls parged and resurfaced. It looks beautiful and feels clean and dry as a bone. I know o it basement is completely waterproofed now - which is great peace of mind!…

Water damage-related mold removalService not listed+ Quality+ Professionalism
ScottLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Basement Gurus did a number of remediation jobs at my home. Ultimately, I am very happy with the work that was performed. The owner of the company is professional and wants things done the right way. Ask for Dan.

Mold cleaningWater damage-related mold removal+ Responsiveness+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Water damage-related cleanup & repair44—
Mold inspection14—
Basement waterproofing12—
Water damage-related mold removal10—
Remodeling10—
Water & moisture control services8—
Sump pump installation7—
Foundation repair7—

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