Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Basement to Roof Home Inspections logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty94−0.6Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Basement to Roof Home Inspections

Detroit, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 56 radon testing services · 5.0★ from 1,224 Google reviews

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Report card

Percentile vs other radon testing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basement to Roof Home Inspections is better than 95% of radon testing services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basement to Roof Home Inspections is better than 92% of radon testing services.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Basement to Roof Home Inspections is better than 94% of radon testing services.A
94
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Basement to Roof Home Inspections is better than 100% of radon testing services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basement to Roof Home Inspections is better than 100% of radon testing services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basement to Roof Home Inspections is better than 100% of radon testing services.A
100

Reviews for your job

Customers hired Basement to Roof Home Inspections for 8 kinds of job.

Basement to Roof Home Inspections for multi-unit inspections

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.64
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Multi-unit inspections”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 14
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Multi-unit inspections”

Ryann2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Don is absolutely the best. He is friendly, professional, and extremely thorough. He was generous with his time in explaining all of his findings. As a first time home buyer, his inspection gave me a lot of confidence in my home purchase. I would recommend Don to anyone and will definitely use him again.

Great priceMulti-unit inspections
Mary9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Don was very professional, answered the phone immediately, showed up on time, was very thorough and gave a very detailed report. He came highly recommended and we would recommend him to others as well. Excellent service!

Multi-unit inspectionsPre-listing inspections
Geri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Another 5 STAR INSPECTION, and Another Happy Buyer! Matt Danielson from Basement to Roof did a great job of Inspecting my Buyer's new Home. ON TIME and THOROUGH! Basement to Roof Home Inspections! Thank you!

11th month warranty inspectionsMold samplingMulti-unit inspections
Isabell10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It was my first time working with Don and he did a great job on the inspection. He is easy to work with and very friendly. I would like to recommend him as a professional inspector!! 5 stars!!

Multi-unit inspections+ Responsiveness+ Punctuality+ Quality
Francisco9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Don did a great job. I highly recommend him for any inspection.

Multi-unit inspections+ Punctuality+ Quality+ Professionalism
ElizabethLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★

I don't understand how the inspection we paid for helped us. You would be better off hiring a professional from each industry (plumbing, hvac, mason, roofing, appliance person, etc.). We have found so many problems with our house and NOTHING is covered by this inspection. Big things were missed and of course all…

Multi-unit inspections− Quality
Joan10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Very professional and prompt,I arrived early thinking I would have to wait but the inspector was there well ahead of me,service was beyond expected, Don was friendly and very knowledgeable, report was very in depth and accurate, would I recommend them?A million times I would, never have I had an inspection gone this…

Multi-unit inspectionsPre-listing inspections+ Responsiveness+ Punctuality+ Quality
Bryton3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Fantastic service! Very professional and helped us understand things that needed to get done and what we could do at a later time! He took the time to go into the crawl space and good thing he did! Thanks for your fantastic help!

Multi-unit inspections+ Responsiveness+ Punctuality+ Quality
John2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceMulti-unit inspections
Kamil5 years ago★★★★★

Rating only, no written review.

Multi-unit inspections+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Multi-unit inspections+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 54%Reasonable 43%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Pre-listing inspections41—
Manufactured home inspections22—
New construction inspections15—
Multi-unit inspections11—
Rental property inspections5—
11th month warranty inspections3—
Indoor allergen sampling3—
Mold sampling2—

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