Basil Place Wedding Venue logo

Basil Place Wedding Venue

Wedding venue · Burton, OH · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%96+61Reliability 28%96+27.1Replies to reviews 8%48+4Experts Score= 92Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#1 of 17 banquet hallsPosition by Experts Score among all companies we track in this category. · better than 100%
5.0 ★★★★★ 94 Google reviews · 24 photos
97%five-star reviews
4.95★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
55%reviews answered by the owner
Oct 2026latest review

Basil Place Wedding Venue at a glance

Guests consistently praise the venue's scenic grounds, manicured landscaping, and elegant manor setting. Reviews highlight the staff's responsiveness, organization, and transparent communication regarding pricing and timelines. Many couples appreciate the option to rent the entire weekend for pre-wedding stays, noting the convenience and relaxed atmosphere. The provided food and beverage services are frequently described as high quality, contributing to a seamless event experience without notable criticisms in the available excerpts.

  • Google rating: 5.0 out of 5 from 94 reviews (97% five-star).
  • Reviews on this page: 94 Google reviews (72 with written comments, 25 with photos).
  • Owner responses: the business replied to 55% of reviews.
  • Most recent review: October 21, 2026.
  • Service: Banquet Hall serving Burton, Ohio.

Data from Google, last updated November 1, 2026.

Score profile vs other banquet halls

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction96Reliability96Craft & service–Value–Momentum100Replies to reviews48Satisfaction: 96 (median 73)Reliability: 96 (median 78)Momentum: 100 (median 100)Replies to reviews: 48 (median 30)
Basil Place Wedding VenueBanquet Halls median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Basil Place Wedding Venue: 96/100 on this factor. Category median: 73.A
96
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Basil Place Wedding Venue: 96/100 on this factor. Category median: 78.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 71.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 18.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Basil Place Wedding Venue: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Basil Place Wedding Venue: 48/100 on this factor. Category median: 30.C
48

Bar = this company · dark tick = category median.

Star ratings

94 Google reviews we collected

  • 5 stars9197%
  • 4 stars33%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 72 written reviews

  • Praise9097%
  • Complaints33%

Topic share

How often each topic comes up in the written reviews

  • Would recommend2628%
  • Staff & attitude2325%
  • Quality & results1213%
  • Honesty & trust1213%
  • Speed & response910%
  • Communication66%
  • Price & value55%

What customers talk about

We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “are so grateful we chose Basil Place Manor for our wedding and would highly recommend it to any couple looking for a beautiful and memorable venue for…”
    “If you’re looking for a wedding venue in the Cleveland area, I cannot recommend Basil Place enough!”
  • “They were so accommodating, welcoming, and genuinely kind throughout the entire experience.”
  • “Their care and attention to detail made planning our wedding feel so much easier and more enjoyable.”
  • “Our wedding venue was absolutely breathtaking, and I genuinely believe it is one of the most beautiful and unique wedding venues in the Cleveland area!”
  • “They were always quick to answer our questions, incredibly helpful throughout the entire process, and made us feel like we were truly part of the Basi…”
  • “Michelle and her team were very easy to communicate with and genuinely cared about our wedding and making sure everything came together.”
  • “But Basil Place was far more reasonable and Michelle was so accommodating and easy to work with…and the venue in Chardon was much closer to most of the guests.”

People customers mention

  • Michelle 27 reviews
  • Cleveland 5 reviews
  • Excellence 3 reviews
  • Eric 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Veronica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We could not have asked for a more beautiful venue for our wedding! From the moment we toured Basil Place Manor with Michelle, we knew it was where we wanted to get married. The property is absolutely stunning, and the renovations have done such a beautiful job bringing the space to life. We loved the manor’s…

Customer photo from Veronica's reviewCustomer photo from Veronica's reviewCustomer photo from Veronica's reviewCustomer photo from Veronica's review
Hannah5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Basil Place was nothing short of amazing! We absolutely loved the location and had the most beautiful, unforgettable wedding day. The venue itself is stunning, and what truly made our experience so special was the incredible team behind it. From the very beginning, everyone was so warm, welcoming, and attentive.…

GabrielleLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Basil Place was the most amazing venue for our wedding. We knew immediately once touring the venue that we had to have our wedding here! Michelle and all of the staff was extremely accommodating, answering all of our questions around the clock being so kind and so generous with their time. They are so organized and…

Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

My daughter had dreamed of a destination wedding and your venue gave us that plus a relaxing retreat for the rehearsal and reception! I was able to enjoy the weekend without all the stress of wedding setup etc. The weather was beautiful, your venue is beautiful and the food was fantastic. We could not have asked for anything more.

janichLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Absolutely gorgeous venue. Helpful friendly staff. Modern decor. If you want a country feel, with nature inspired surroundings, I highly recommend this location. Perfect for weddings, anniversaries, graduations, and any other type of gathering.

Jenna7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I cannot say enough great things about Basil Place. The venue speaks for itself: it is absolutely beautiful from the manor house to the event center and all the landscaping is unlike any other wedding venue I have been to. Above all, Michelle made planning and coordinating so easy. She was quick to respond and so…

Photos

Customer reviews

5.0 ★★★★★ 94 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Megan YopkoLocal Guide · 19 reviewsTotal number of Google reviews Megan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I truly cannot say enough amazing things about Basil Place! Our wedding venue was absolutely breathtaking, and I genuinely believe it is one of the most beautiful and unique wedding venues in the Cleveland area! One of the things that made our wedding so special was being able to stay at the venue Thursday and Friday night with our entire bridal party. Having everyone together for the entire weekend made the experience so much more memorable. We were able to celebrate with our closest friends and family for days rather than just a few hours on our wedding day! The property had absolutely everything we could have possibly needed, which made the entire weekend so convenient and stress-free. Michele and Bill were incredible hosts! They were so accommodating, welcoming, and genuinely kind throughout the entire experience. They truly made us feel like family and went above and beyond to make sure we had everything we needed. Just to give you an idea of how thoughtful they are, we didn’t have enough room in our car for the top tier of our wedding cake when we were packing up to leave. Michele was kind enough to take it home with her and keep it for us until we could come pick it up another day! It’s little things like that that show how much they genuinely care about their couples and making their experience special. The venue itself is absolutely STUNNING. Every corner of the property is beautiful, and it was the perfect setting for our wedding weekend. So many of our guests posted photos of the gorgeous sunset the night of our wedding. We received so many compliments on how gorgeous the venue was! I couldn’t imagine getting married anywhere else. Being able to spend an entire weekend celebrating with the people we love most was something we will cherish forever. If you’re looking for a wedding venue in the Cleveland area, I cannot recommend Basil Place enough!

  • Capacity level: 200+ people
  • Outdoor spaces: Garden, Patio, Courtyard, Waterfront area
Veronica Perri8 reviewsTotal number of Google reviews Veronica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We could not have asked for a more beautiful venue for our wedding! From the moment we toured Basil Place Manor with Michelle, we knew it was where we wanted to get married. The property is absolutely stunning, and the renovations have done such a beautiful job bringing the space to life. We loved the manor’s overall charm and elegance, and it was the perfect setting for the wedding we had envisioned. Michelle and her team were very easy to communicate with and genuinely cared about our wedding and making sure everything came together. That level of care made the experience even more special. We are so grateful we chose Basil Place Manor for our wedding and would highly recommend it to any couple looking for a beautiful and memorable venue for their special day!

  • Capacity level: 100–200 people
  • Outdoor spaces: Garden, Patio, Courtyard
Katie Montgomery7 reviewsTotal number of Google reviews Katie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

To say Basil Place was the wedding venue of my childhood dreams would be an understatement. My husband and I had the privilege of having our wedding at BP in July 2026 and left wondering how we got so lucky. It has everything you could ever want - lush views, a dreamy garden, easily accessible wedding venue spaces, rescue animals, AC for the hot summer days, and a 5 star team running the show who love what they do. The entire process was a fairytale and we get emotional just thinking about it. Michelle and her family team were some of the warmest and friendly people we have ever had the honor of working with. In the months leading up to the wedding, we knew we could reach out to Michelle any time and ask her any questions. She was always genuinely happy to help out. They have a great relationship with their exclusive catering team from A Taste of Excellence and bartending team from Thirsty Filly. They all had a working system together that was fun to work with and created a perfectly seamless flow lasting all the way through the end of the dance party. Not to mention, Rachel (our wedding coordinator) from With Love, Wedding Planning is also incredibly friendly with the venue. She was personally recommended to us by Michelle. Every vendor we worked with shared how Basil Place was one of their favorite venues to work with. To those who love a good photo/video - BP is a photographer/videographer’s playground. Michelle and her team knew exactly what they were doing when designing all of the spaces. We will not only remember the beauty of Basil Place, but how Michelle and her team made us feel. We can say with 100% confidence that our wedding at Basil Place will remain one of the greatest memories of our lives. Thank you BP for being so magical. We recommend every possible thing about it!

  • Capacity level: 100–200 people
Response from the owner · a month ago

Wow Katie!! I honestly don’t even know where to begin. Reading this brought tears to my eyes. Thank you from the bottom of our hearts for taking the time to share such beautiful words about Basil Place, our family, and our team. When our family created Basil Place, we wanted it to be so much more than a beautiful place to have a wedding. We wanted every couple who came through our gates to feel welcomed, cared for, and like they were part of our family. Knowing that you felt that throughout your entire experience means more to us than I could ever put into words. It was truly an honor to be a small part of such an important chapter in your lives. Watching everything come together on your wedding day and seeing the two of you surrounded by so much love was incredibly special for all of us. We are also so fortunate to work alongside people like A Taste of Excellence, The Thirsty Filly, Rachel, and all of the wonderful vendors who helped make your day everything you dreamed it would be. It really does take a team, and we are grateful every day for the people who care for our couples as much as we do. But most of all, thank you for trusting our family with your wedding day. Knowing that Basil Place will forever be part of one of the greatest memories of your lives is something we will never take for granted. You will always be part of the Basil Place family. We hope when you look back at your photos years from now, you feel all of the love and happiness you felt that day. With so much love and gratitude, Michelle & the entire Basil Place family ❤️

Hannah Horvath5 reviewsTotal number of Google reviews Hannah has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Basil Place was nothing short of amazing! We absolutely loved the location and had the most beautiful, unforgettable wedding day. The venue itself is stunning, and what truly made our experience so special was the incredible team behind it. From the very beginning, everyone was so warm, welcoming, and attentive. They were always quick to answer our questions, incredibly helpful throughout the entire process, and made us feel like we were truly part of the Basil Place family. Their care and attention to detail made planning our wedding feel so much easier and more enjoyable. We couldn’t have asked for a more beautiful venue or a more wonderful team to celebrate such an important day with. We are so grateful for everyone at Basil Place and would wholeheartedly recommend it to any couple looking for the perfect place to get married!

  • Capacity level: 100–200 people
Response from the owner · a month ago

Thank you so much for this beautiful review! It truly means the world to us. Getting to know you throughout the planning process and then seeing you have such a beautiful wedding day was incredibly special. We loved having you here and being a part of such an important time in your life. You were an absolute joy to work with, and we are so grateful that you trusted us with your wedding day. Couples like you are exactly why we love what we do, and you will always be part of the Basil Place family. We hope you look back on your day here for years to come with the biggest smile. Wishing you both a lifetime of love and happiness! ❤️

Gabrielle MottolaLocal Guide · 16 reviewsTotal number of Google reviews Gabrielle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Basil Place was the most amazing venue for our wedding. We knew immediately once touring the venue that we had to have our wedding here! Michelle and all of the staff was extremely accommodating, answering all of our questions around the clock being so kind and so generous with their time. They are so organized and very transparent on pricing and timelines. The venue grounds are extremely stunning and well kept— all of our guests were blown away. Every inch of the property is gorgeous! The preferred vendors that were recommended to work with for Basil Place made our day even better than we could have imagined and were a great extension of the Basil Place team. This was truly the best, most unforgettable day and it would not have been the same without being at Basil Place!

Sharon Holy11 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Basil Place is an absolute dream of a wedding venue, and we cannot say enough wonderful things about our experience! First and foremost, Michelle, the owner, is beyond amazing to work with. She is incredibly sweet, friendly, and made the entire process feel seamless and welcoming from day one. The property itself is absolutely gorgeous, and the landscaping is pristine and immaculate. What makes this venue so incredibly special is how beautifully the day can flow across the different spaces. We were able to host our ceremony outside on the stunning patio of the manor, hold the cocktail hour in the beautiful manor gardens, and then move up the hill to the newly renovated Event Center for an unforgettable reception. Our guests could not stop talking about how stunning and unique the entire venue was. Another huge highlight for us was booking the overnight stay package. Being able to stay the night in the beautiful manor with our family and friends was so incredibly special. Plus, my daughter and her new husband were able to use the charming Carriage House for their honeymoon night, which was the perfect ending to a perfect day. If you are looking for a breathtaking, versatile, and expertly run venue for your big day, Basil Place is it. It was the absolute dream venue for my daughter and son-in-law, and we highly recommend it! 📷 Justin Gamble Photography

Mike “Ice”3 reviewsTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My daughter had dreamed of a destination wedding and your venue gave us that plus a relaxing retreat for the rehearsal and reception! I was able to enjoy the weekend without all the stress of wedding setup etc. The weather was beautiful, your venue is beautiful and the food was fantastic. We could not have asked for anything more.

janich yaceczkoLocal Guide · 72 reviewsTotal number of Google reviews janich has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Absolutely gorgeous venue. Helpful friendly staff. Modern decor. If you want a country feel, with nature inspired surroundings, I highly recommend this location. Perfect for weddings, anniversaries, graduations, and any other type of gathering.

Meghan TaylorLocal Guide · 10 reviewsTotal number of Google reviews Meghan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

If you are looking for a wedding venue that feels like pure magic from start to finish, Basil Place is it! We got married here in April 2026, and I truly don’t have enough words to capture how special this place—and the people behind it—are. Michelle, the owner, is quite simply an angel of a human. From day one, she was by our side through every step of the process. She doesn’t just care about your wedding day—she cares about you as a person and wants you to genuinely soak in and enjoy every single moment. Her presence is calming, supportive, and incredibly thoughtful, and it made all the difference. She was so flexible and available whenever needed. She knows what she is doing and this is truly a passion and something her entire family seems to put their heart and soul into. One thing that really stood out is that Michelle only works with vendors who share her same vision and level of care. Every recommendation she provided—from catering to bartending—was absolutely top notch. It removed so much stress knowing we were in the best hands with people that knew the venue well and didn't rely on us for information. We booked the full weekend package, and I cannot recommend it enough (sure the price might shock you a bit at first, but it ultimately ended up saving us money and alot of stress due to lodging of family, ourselves and rehearsal dinner space all being in one place). Being able to host our rehearsal dinner on-site Friday night while already soaking in the beautiful grounds set the tone for the entire weekend. Even more special, our parents and siblings stayed in the house with us, which made everything feel intimate, easy, and so meaningful. The morning of the wedding was something I’ll never forget—while the girls were up early getting ready in the bridal suite, we kept looking outside at everyone else relaxing by the lake with coffee, thinking “must be nice :)” It truly felt like a retreat with the people we love most and I didn't think I would be able to get something like this in Ohio... but then Michelle came along and proved me wrong :) Basil Place gave us not just a wedding day, but an entire experience we’ll cherish forever. If you want a venue where you feel supported, cared for, and completely present for your wedding, this is the place. We are endlessly grateful to the entire staff for helping us start our lives in such a special way!

Response from the owner · 5 months ago

Wow… 🤍 Reading this truly takes my breath away. Thank you from the bottom of my heart for taking the time to share this. It means more to me than I could ever fully put into words. Your wedding weekend was so incredibly special to us. Watching you both surrounded by your families, seeing everyone together in the Manor House, by the water, just fully present… those are the moments we dream of when we think about what Basil Place is meant to be. Hearing that you felt that same magic is everything. Your kind words about me truly touch my heart, but what you experienced is exactly what our entire family pours into this place. Basil Place has always been about more than a wedding day, it is about creating a space where people feel at home, cared for, and able to soak in every moment with the people they love most. I am so grateful you trusted us with such an important chapter of your lives. It was an honor to walk alongside you, and I will always remember your weekend with so much love. Thank you again for sharing this. It means the world to all of us here. With so much love and gratitude, Michelle 🤍

Jenna Rock7 reviewsTotal number of Google reviews Jenna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I cannot say enough great things about Basil Place. The venue speaks for itself: it is absolutely beautiful from the manor house to the event center and all the landscaping is unlike any other wedding venue I have been to. Above all, Michelle made planning and coordinating so easy. She was quick to respond and so accommodating. I am so grateful to Basil Place for making our wedding day so beautiful and a night to never forget!

Response from the owner · 5 months ago

Jenna, Thank you so much for your kind words. It truly means the world to us. Your wedding day was so special, and it was such a joy to be a part of it. Seeing everything come together and watching you surrounded by so much love is exactly why we do what we do. Hearing that you felt supported and at ease throughout the planning process means so much to me. That is always our hope, that you can truly enjoy the experience and be fully present in each moment. We are so grateful you chose Basil Place to celebrate such an important day. It is a night we will always remember as well. With so much love and gratitude!

Basil Place Wedding Venue on Google Maps →

Business details