Mobile phone repair shop · Greer, SC · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%74+40.4Reliability 24%75+18.2Value 14%83+11.7Replies to reviews 7%31+2.2Craft & service penalty99−0.1Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#37 of 47 apple repair servicesiPosition by Experts Score among all companies we track in this category. · better than 22%
4.7★★★★★111 Google reviews · 9 photos
84%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers frequently cite fast turnaround times, friendly staff, and professional handling of screen and battery repairs as primary positives. Several reviewers note that pricing is higher than competitors, with one low-star review claiming a screen repair failed shortly after service. Additionally, isolated complaints mention staff disinterest in specific repairs or the location no longer being in business, though the majority of feedback highlights efficient and courteous service.
Google rating: 4.7 out of 5 from 111 reviews (84% five-star).
Reviews on this page: 111 Google reviews (72 with written comments).
Owner responses: the business replied to 16% of reviews.
Most recent review: October 23, 2026.
Service: Apple Repair Service serving Greer, South Carolina.
Data from Google, last updated November 2, 2026.
Score profile vs other apple repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Batteries Plus Phone RepairApple Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Batteries Plus Phone Repair: 74/100 on this factor. Category median: 92.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Batteries Plus Phone Repair: 75/100 on this factor. Category median: 91.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Batteries Plus Phone Repair: 99/100 on this factor. Category median: 99.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Batteries Plus Phone Repair: 83/100 on this factor. Category median: 99.A
83
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Batteries Plus Phone Repair: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Batteries Plus Phone Repair: 31/100 on this factor. Category median: 75.D
31
Bar = this company · dark tick = category median.
Star ratings
111 Google reviews we collected
4.7of 5
5 stars9384%
4 stars1211%
3 stars22%
2 stars00%
1 star44%
Praise vs complaints
Phrases our text analysis found in 72 written reviews
98%praise
Praise10998%
Complaints22%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3834%
Speed & response2825%
Quality & results1413%
Would recommend1312%
Price & value1110%
Honesty & trust44%
Communication33%
What customers talk about
We read 72 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The staff was professional, knowledgeable, and provided great customer service throughout the process.”
“My phone had completely frozen, and the technician was able to diagnose and resolve the issue efficiently.”
“I had an excellent experience at Batteries Plus Phone Repair.”
“I highly recommend Batteries Plus Phone Repair for reliable and professional service.”
“Repair of my I-Phone 7 was quick and very reasonable.”
“Little pricey than other options but convenient.”
“Thank you Gainer for sharing your honest knowledge.”
“Timely, professional and explained the process to me.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
CCristopher1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I had an excellent experience at Batteries Plus Phone Repair. My phone had completely frozen, and the technician was able to diagnose and resolve the issue efficiently. The staff was professional, knowledgeable, and provided great customer service throughout the process. My phone is now working perfectly. I highly…
TTracyLocal Guide · 57 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Wow - how refreshing- stopped in to get information regarding my I-phone it’s acting crazy. The gentleman that assisted me was fantastic. Thank you Gainer for sharing your honest knowledge.
JJennyLocal Guide · 47 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
The man was super friendly and super fast. Made my day and week. Fixed my phone and sent me in my way. Will definitely return.
LLarryLocal Guide · 44 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Get specialized batteries there whenever I need them. Very knowledgeable staff and will install for you.
VVitoLocal Guide · 56 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Highly recommended! The best customer service! Super polite and willing to help whatever it takes! They replaced a bad screen on our iPhone in no time and all Naas llc team would like to say: thank you!
PPrepodam3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
It's a great phone service. The serviceman fixed my problem extremely fast and professionally. I wish them all the best!
I had an excellent experience at Batteries Plus Phone Repair. My phone had completely frozen, and the technician was able to diagnose and resolve the issue efficiently. The staff was professional, knowledgeable, and provided great customer service throughout the process. My phone is now working perfectly. I highly recommend Batteries Plus Phone Repair for reliable and professional service.
Response from the owner · 5 months ago
Thank you for your review. Don't hesitate to reach out to our office if you ever need anything.
T
Tracy KoehlerLocal Guide · 57 reviewsiTotal number of Google reviews Tracy has written across all businesses on Google Maps, not just this one.
Wow - how refreshing- stopped in to get information regarding my I-phone it’s acting crazy. The gentleman that assisted me was fantastic. Thank you Gainer for sharing your honest knowledge.
Response from the owner · 6 months ago
Thank you for your review. We're happy to know that we've exceeded your expectations and look forward to continuing to do so!
J
Jenny FergusonLocal Guide · 47 reviewsiTotal number of Google reviews Jenny has written across all businesses on Google Maps, not just this one.
Get specialized batteries there whenever I need them. Very knowledgeable staff and will install for you.
Response from the owner · 7 months ago
Hi Larry, thank you for posting your positive review. Our team here at Batteries Plus Phone Repair is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.
V
Vito BLocal Guide · 56 reviewsiTotal number of Google reviews Vito has written across all businesses on Google Maps, not just this one.
Highly recommended! The best customer service! Super polite and willing to help whatever it takes! They replaced a bad screen on our iPhone in no time and all Naas llc team would like to say: thank you!
Response from the owner · 7 months ago
Hi Vito thank you for posting your positive review. At Batteries Plus Phone Repair, we value your time and always strive to provide fast and efficient service. We are so pleased to hear our products were provided in a timely manner. We look forward to welcoming you back soon.
P
Prepodam Urok3 reviewsiTotal number of Google reviews Prepodam has written across all businesses on Google Maps, not just this one.
It's a great phone service. The serviceman fixed my problem extremely fast and professionally. I wish them all the best!
Response from the owner · 11 months ago
Hello Prepodam, thank you for your feedback. We're happy to know that you've had a great experience with us and look forward to your next visit.
A
Alvin Gardner (PedalsNPistons)Local Guide · 230 reviewsiTotal number of Google reviews Alvin has written across all businesses on Google Maps, not just this one.
Spoke with a worker named Adam over the phone, he was very helpful and I ended up fixing the phone I was struggling with. Thank you so much!
Response from the owner · 2 years ago
Hi, We appreciate your trust in our phone repair service. Please visit us again, soon. Our team is ready to help with any future battery, light bulb, key fob, or repair needs. Thank you.
B
Big BlipLocal Guide · 898 reviewsiTotal number of Google reviews Big has written across all businesses on Google Maps, not just this one.
Oh, hey there! So, I recently had the pleasure of visiting Batteries Plus in Taylors, SC, and let me tell you, it was quite the shocking experience! Not because of any electricity mishaps, mind you, but because of the outstanding service and the battery-tastic selection they have!
From the moment I walked in, I was greeted with a smile brighter than a fully charged car battery. The staff there were so helpful, they could power a small city with their knowledge. They guided me through the store like a gentle breeze guiding a paper airplane, making sure I found the perfect battery for every gadget in my life.
Now, let me give you a little spark of humor along the way. Why did the scarecrow win an award? Because he was outstanding in his field! And let me tell you, Batteries Plus is outstanding in their field too! Their shelves were lined with every battery imaginable, from AA to Z, and everything in between. It was like a battery wonderland, a place where even the Energizer Bunny would be impressed!
But wait, there's more! The store wasn't just about batteries, oh no. They had a whole array of dad-friendly accessories, like flashlights brighter than the sun and power banks that could charge a whole troop of smartphones. It was like a playground for dads who love gadgets!
And here's another zinger for you: Why don't skeletons fight each other? They don't have the guts! Well, Batteries Plus has the guts to provide top-notch customer service. They even offer battery testing and recycling services, so you can go green while keeping your gadgets powered up. Talk about a win-win situation!
In conclusion, Batteries Plus in Taylors, SC is the epitome of battery brilliance. With their friendly staff, wide selection, and dad-approved humor, they've got the power to make any dad's heart skip a beat. So, if you're in need of a battery boost or just want to have a laugh, head on over to Batteries Plus. Trust me, you won't be disappointed!
And remember, if you ever need a positive charge in your life, just think of Batteries Plus. They're the spark that keeps the dad jokes flowing!
Response from the owner · 2 years ago
Our team takes great pride in our service, and sincerely appreciate your feedback. We look forward to helping with any future battery, light bulb, key fob, or smartphone repair needs. Thank you.
E
Ellen Jones (Cissy)Local Guide · 26 reviewsiTotal number of Google reviews Ellen has written across all businesses on Google Maps, not just this one.
Too expensive. Cost more then I paid for the phone
Response from the owner · 4 years ago
Ellen, We work to provide the greatest value to our customers with top quality, competitively priced products, backed with expert advice, unmatched service, and local availability. Please continue to consider us for future needs. We will work to earn your ongoing support. Thank you.
