Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
Google reviewers rate Upstate Computer Services five stars based on seventy-seven reviews, noting that the owner responded to fifty-seven percent of feedback. Customers frequently describe the staff as professional, courteous, and knowledgeable, while highlighting fast turnaround times for repairs like virus removal, hard drive replacement, and network configuration. Pricing is consistently mentioned as reasonable, and the business offers both in-person and remote support. No negative themes or criticisms appear in the provided excerpts.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Bar = this company · dark tick = category median.
77 Google reviews we collected
Phrases our text analysis found in 68 written reviews
How often each topic comes up in the written reviews
We read 68 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“That kind of customer service is hard to find these days.”
“they gave me a reasonable Price for my high-end gaming PC and by the time I got them the parts they had me and my computer out by the next day!”
“It is worth the distance for me because I know what I'm getting , which is quality service!”
“I recommend them for any service you may need, both big and small.”
“The diagnostics are pretty solid and even their typical prices are really reasonable.”
“Honestly, I hope I'll never need their service again, but if I do, i will use them.”
“They took the time to explain everything clearly and made the whole process easy and stress free.”
praise complaint · found by our text analysis, Google review wording unchanged.
They are so courteous and efficient. I like their quality of service. Above all I like when people keep to their words! It is worth the distance for me because I know what I'm getting , which is quality service!
I work remote and had two issues with my laptop. They were great! KC worked on my laptop and got it back working good as new.
10/10 — I would absolutely recommend these guys! I called on a whim because I needed just one single screw. That was it! I figured it was a long shot, but they told me to swing by and they’d take care of me. No questions asked, they met me right at the door and got me exactly what I needed. That kind of customer…
Professional, courteous, and quick. Appreciate their care and effort. Would highly recommend their services.
I had an unstable PC. They took it in, cleaned out all the viruses, and when it was still unstable from the aftermath, they even helped swap the motherboard and case! The diagnostics are pretty solid and even their typical prices are really reasonable. The PC seems fine for now, but any quirks that might come up…
Our ISP went down. Miracle Hill Ministries had no internet in any stores. Upstate Computer loaned us a Hot Spot to use. They were nice and professional. We appreciate Upstate Computer's willingness to help in a desperate situation!
5.0 ★★★★★ 77 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
They are so courteous and efficient. I like their quality of service. Above all I like when people keep to their words! It is worth the distance for me because I know what I'm getting , which is quality service!
Fast, efficient, great results, highly recommend
I work remote and had two issues with my laptop. They were great! KC worked on my laptop and got it back working good as new.
Adam, thank you for great review!
10/10 — I would absolutely recommend these guys! I called on a whim because I needed just one single screw. That was it! I figured it was a long shot, but they told me to swing by and they’d take care of me. No questions asked, they met me right at the door and got me exactly what I needed. That kind of customer service is hard to find these days. They went above and beyond for something so small, and that says a lot about how they treat their customers..
Glad we were able to help!
Professional, courteous, and quick. Appreciate their care and effort. Would highly recommend their services.
Most timely delivery with knowledgeable people! Know what they are doing!
I had an unstable PC. They took it in, cleaned out all the viruses, and when it was still unstable from the aftermath, they even helped swap the motherboard and case! The diagnostics are pretty solid and even their typical prices are really reasonable. The PC seems fine for now, but any quirks that might come up again aren't gonna be missed by this business. Excellent service
Our ISP went down. Miracle Hill Ministries had no internet in any stores. Upstate Computer loaned us a Hot Spot to use. They were nice and professional. We appreciate Upstate Computer's willingness to help in a desperate situation!
Absolutely amazing work! they gave me a reasonable Price for my high-end gaming PC and by the time I got them the parts they had me and my computer out by the next day!
Great customer service!! Would use again.
Analyzing 8,053,1138.1M ReviewsFor 22,83722.8K Experts
