Battle Creek Diesel & auto logo

Battle Creek Diesel & auto

Diesel engine repair service · Battle Creek, MI · reviewed since 2017

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%92+58.4Reliability 28%95+26.8Replies to reviews 8%36+3Experts Score= 88Not enough data for value; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#282 of 707 auto repair shopsPosition by Experts Score among all companies we track in this category. · better than 60%
4.9 ★★★★★ 55 Google reviews · 2 photos
95%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
Jul 2026latest review

Battle Creek Diesel & auto at a glance

Google reviewers rate Battle Creek Diesel & auto 4.9 out of 5 based on 55 reviews, highlighting consistent praise for knowledgeable mechanics and responsive communication. Customers frequently mention fair pricing, quick turnaround times for diesel repairs, and a family-owned atmosphere that fosters trust. The owner does not reply to any reviews, yet clients describe the service as professional and honest, with no recurring criticisms found in the provided excerpts.

  • Google rating: 4.9 out of 5 from 55 reviews (95% five-star).
  • Reviews on this page: 55 Google reviews (39 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: July 31, 2026.
  • Service: Auto Repair Shop serving Battle Creek, Michigan.

Data from Google, last updated November 2, 2026.

Score profile vs other auto repair shops

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.

Satisfaction92Reliability95Craft & service–Value–Momentum100Replies to reviews36Satisfaction: 92 (median 87)Reliability: 95 (median 85)Momentum: 100 (median 100)Replies to reviews: 36 (median 57)
Battle Creek Diesel & autoAuto Repair Shops median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Battle Creek Diesel & auto: 92/100 on this factor. Category median: 87.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Battle Creek Diesel & auto: 95/100 on this factor. Category median: 85.A
95
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Battle Creek Diesel & auto: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Battle Creek Diesel & auto: 36/100 on this factor. Category median: 57.D
36

Bar = this company · dark tick = category median.

Star ratings

55 Google reviews we collected

  • 5 stars5295%
  • 4 stars24%
  • 3 stars12%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 39 written reviews

  • Praise5498%
  • Complaints12%

Topic share

How often each topic comes up in the written reviews

  • Quality & results1120%
  • Staff & attitude1120%
  • Honesty & trust1120%
  • Price & value713%
  • Speed & response59%
  • Communication59%
  • Would recommend59%

What customers talk about

We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Great people to work with and they do a fantastic job on repairs and communication.”
  • “Josh is very knowledgeable and treats your equipment with care.”
  • “Josh and his company are HONEST business people and I would literally rather drive 12 hrs from SC for them to fix my truck because I trust them so much!”
  • “The customer service is amazing and prices are fair.”
  • “The best part was he will actually call you back and finished my truck on time.”
  • “He was very thorough and explained the entire project in detail.”
  • “Highly recommend 👌”

People customers mention

  • Josh 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

RichardLocal Guide · 111 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great people to work with and they do a fantastic job on repairs and communication. Thank you!

blaine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Extremely great service! Josh is very knowledgeable and treats your equipment with care. He was very thorough and explained the entire project in detail. The best part was he will actually call you back and finished my truck on time. Very hard to find quality service like he offers. I will definitely reach out in the future for my equipment service needs.

MX9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Always a big help on all my diesels. Pretty much only ones I trust with my trucks. Really great customer service an always super respectful. Highly recommend 👌

JosephLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very professional and knowledgeable. Josh and his team are excellent mechanics.and customer service is very friendly and responsive.

TylerLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Dropped my truck off yesterday with an exhaust leak. Had it back today fixed. Josh and his crew were very friendly and honest. Ended up being a cheap repair when most dealerships would’ve scammed me for thousands. I’ll plan to bring my truck here the next time it needs work.

Kyle5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great business and owner is a great individual to do business with. I had a circumstance where my truck got locked into 4 low and I was able to limp it over here where the owner took the time to help me out and get it back on the road. Highly recommend this business.

Photos

Customer reviews

4.9 ★★★★★ 55 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Richard ComptonLocal Guide · 111 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great people to work with and they do a fantastic job on repairs and communication. Thank you!

blaine lautzenheiser2 reviewsTotal number of Google reviews blaine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Extremely great service! Josh is very knowledgeable and treats your equipment with care. He was very thorough and explained the entire project in detail. The best part was he will actually call you back and finished my truck on time. Very hard to find quality service like he offers. I will definitely reach out in the future for my equipment service needs.

MX Fabrication9 reviewsTotal number of Google reviews MX has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a big help on all my diesels. Pretty much only ones I trust with my trucks. Really great customer service an always super respectful. Highly recommend 👌

Joseph IvesLocal Guide · 9 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and knowledgeable. Josh and his team are excellent mechanics.and customer service is very friendly and responsive.

Tyler MLocal Guide · 23 reviewsTotal number of Google reviews Tyler has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dropped my truck off yesterday with an exhaust leak. Had it back today fixed. Josh and his crew were very friendly and honest. Ended up being a cheap repair when most dealerships would’ve scammed me for thousands. I’ll plan to bring my truck here the next time it needs work.

Kyle Burnett5 reviewsTotal number of Google reviews Kyle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great business and owner is a great individual to do business with. I had a circumstance where my truck got locked into 4 low and I was able to limp it over here where the owner took the time to help me out and get it back on the road. Highly recommend this business.

Justin SharpLocal Guide · 93 reviewsTotal number of Google reviews Justin has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing fast service and top notch communication! You can't ask for better when dealing with your expensive truck!

Dylan Sodd4 reviewsTotal number of Google reviews Dylan has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

These guys got me in and out super quick. Truck went in limp mode on 69, they made sure to get me in the next day. Have been there one other time for a wheel bearing. Honestly won’t take my truck anywhere else. These guys are great.

Andy Sutton15 reviewsTotal number of Google reviews Andy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This place was great to work with! We were travelling from out of town over the 4th of July holiday and they were super helpful!

Rick Briscoe3 reviewsTotal number of Google reviews Rick has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great place

Battle Creek Diesel & auto on Google Maps →

Business details

  • Address: 990 Main St, Battle Creek, MI 49014
  • Phone: (269) 214-0069
  • Service area: Battle Creek, MI