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BBI Accounting

Tax preparation service · Columbus, OH · reviewed since 2015

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%56+4Craft & service penalty99−0.1Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#18 of 50 tax servicesPosition by Experts Score among all companies we track in this category. · better than 65%
4.9 ★★★★★ 93 Google reviews · 3 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
Oct 2026latest review

BBI Accounting at a glance

Google reviewers rate BBI Accounting 4.9 out of 5 based on 93 reviews, highlighting consistent praise for the firm's punctuality, efficient tax preparation, and friendly communication regarding personal and business accounting needs. Clients frequently describe the staff as knowledgeable and responsive, noting that appointments are completed within scheduled timeframes. However, low-star feedback indicates that new clients may experience delayed email responses and that some users have encountered filing errors requiring significant effort to resolve with state tax authorities.

  • Google rating: 4.9 out of 5 from 93 reviews (97% five-star).
  • Reviews on this page: 93 Google reviews (77 with written comments, 2 with photos).
  • Owner responses: the business replied to 1% of reviews.
  • Most recent review: October 20, 2026.
  • Service: Tax Service serving Columbus, Ohio.

Data from Google, last updated October 26, 2026.

Score profile vs other tax services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

Satisfaction92Reliability91Craft & service99Value100Momentum100Replies to reviews56Satisfaction: 92 (median 87)Reliability: 91 (median 85)Craft & service: 99 (median 98)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 56 (median 71)
BBI AccountingTax Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.BBI Accounting: 92/100 on this factor. Category median: 87.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.BBI Accounting: 91/100 on this factor. Category median: 85.A
91
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.BBI Accounting: 99/100 on this factor. Category median: 98.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.BBI Accounting: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.BBI Accounting: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.BBI Accounting: 56/100 on this factor. Category median: 71.C
56

Bar = this company · dark tick = category median.

Star ratings

93 Google reviews we collected

  • 5 stars9097%
  • 4 stars00%
  • 3 stars11%
  • 2 stars11%
  • 1 star11%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise9798%
  • Complaints22%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price556%
  • Reasonable444%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3232%
  • Would recommend2222%
  • Speed & response1515%
  • Quality & results1313%
  • Communication88%
  • Honesty & trust55%
  • Price & value44%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Jerry and the entire BBI team are very knowledgeable, helpful, friendly and efficient!”
  • “I would highly recommend them to anyone looking for tax services.”
    “Never again.”
  • “They are personable, responsive, and genuinely care about our needs.”
  • “…eated me kind & with respect and I won't go anywhere else keep up the good work I really appreciate Jerry and the entire staff…”
  • “…unting this tax season was an easy process, and they did a great job explaining everything to me, and pointing out where I could save time during my b…”
  • “I feel cared for and am happy to put my trust in them!”
  • “you really get great advice, work product, friendly services and reasonable pricing.”

People customers mention

  • Jerry 16 reviews
  • Rhodes 4 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired BBI Accounting for 8 kinds of job. Pick one to see what they paid and said.

Recent reviews

Aimee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Always a delight! Jerry can make taxes (which I look forward to less than going for a root canal) stress free and pleasant! Such a pro!

Great priceTax AccountingIncome tax return filingIncome tax return preparation
Brandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Jerry and the entire BBI team are very knowledgeable, helpful, friendly and efficient! I would highly recommend them to anyone looking for tax services.

Tax problem consultingIncome tax return filingIncome tax return preparation
EmiliaLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

BBI accounting had prepared my taxes for 10 years straight. I was always pleased with their service. Their extensive knowledge of taxation and financial advice had been exemplary. Receptionist is extremely courteous, accounts are very accommodating. All and all great firm!

Great priceTax problem consultingTax AccountingIncome tax return filing
SteveChelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jerry is great! We have been working with him for several years and have nothing but positive experiences every time.

Reasonable priceIncome tax return filingIncome tax return preparation
DannyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jerry & Pam have taken care of my business taxes and helped me so much over the last 15 years. They are great and really take care of their clients!

Reasonable priceNew business tax consultingTax AccountingIncome tax return filing
Diego11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jerry and his team are awesome to work with! They are personable, responsive, and genuinely care about our needs. I have been Jerry's client for 10 years and strongly recommend his services

Reasonable priceTax problem consultingTax AccountingIncome tax return preparation

Photos

Customer reviews

4.9 ★★★★★ 93 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Aimee Pruitt6 reviewsTotal number of Google reviews Aimee has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Always a delight! Jerry can make taxes (which I look forward to less than going for a root canal) stress free and pleasant! Such a pro!

  • Price assessment: Great price
  • Services: Tax Accounting, Income tax return filing, Income tax return preparation, Business tax services
Brandy Edwards5 reviewsTotal number of Google reviews Brandy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry and the entire BBI team are very knowledgeable, helpful, friendly and efficient! I would highly recommend them to anyone looking for tax services.

  • Services: Tax problem consulting, Income tax return filing, Income tax return preparation, Local tax return preparation
David Livingston1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We love working with BBI for business and personal accounting.

  • Price assessment: Great price
  • Services: Tax Accounting
Emilia VengerikLocal Guide · 23 reviewsTotal number of Google reviews Emilia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

BBI accounting had prepared my taxes for 10 years straight. I was always pleased with their service. Their extensive knowledge of taxation and financial advice had been exemplary. Receptionist is extremely courteous, accounts are very accommodating. All and all great firm!

  • Price assessment: Great price
  • Services: Tax problem consulting, Tax Accounting, Income tax return filing, Income tax return preparation, Tax planning, Accounting services, Local tax return preparation
SteveChelle Ruckman4 reviewsTotal number of Google reviews SteveChelle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry is great! We have been working with him for several years and have nothing but positive experiences every time.

  • Price assessment: Reasonable price
  • Services: Income tax return filing, Income tax return preparation
Danny RussoLocal Guide · 14 reviewsTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry & Pam have taken care of my business taxes and helped me so much over the last 15 years. They are great and really take care of their clients!

  • Price assessment: Reasonable price
  • Services: New business tax consulting, Tax Accounting, Income tax return filing, Income tax return preparation, Tax planning, Business tax services, Accounting services, Local tax return preparation
Brooks Gardner7 reviewsTotal number of Google reviews Brooks has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Professional, productive, fair, and knowledgeable.

Diego Milara11 reviewsTotal number of Google reviews Diego has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry and his team are awesome to work with! They are personable, responsive, and genuinely care about our needs. I have been Jerry's client for 10 years and strongly recommend his services

  • Price assessment: Reasonable price
  • Services: Tax problem consulting, Tax Accounting, Income tax return preparation, Tax planning
Glen TuomaalaLocal Guide · 91 reviewsTotal number of Google reviews Glen has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Jerry was working on my taxes when a 12 foot anaconda crashed thru the window. Without hesitation he wrestled the snake into submission and then screamed "YOU WILL NEVER DEDUCT THOSE BUSINESS EXPENSES WHILE I STILL DRAW BREATH!" The snake retreated in fear and cried itself into the corner. Jerry said, "My apologies for the interruption. This happens every year. "

Jody Dierksheide (JodyD Master Hairstylist)Local Guide · 13 reviewsTotal number of Google reviews Jody has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Taxes are not my thing. I’m a small business owner and when the end of the year approaches my anxiety increases. BBI takes that anxiety away. They are great!! Hats off to Jerry and Pam for their work in making my life easier!! If your like me, BBI is your answer!

BBI Accounting on Google Maps →

Business details