Medical spa · Lexington-Fayette, KY · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%27+1.9Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#94 of 161 medical spasiPosition by Experts Score among all companies we track in this category. · better than 42%
5.0★★★★★580 Google reviews · 24 photos
98%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that the medical spa provides facials, dermaplaning, and Botox injections, emphasizing that staff are knowledgeable, friendly, and thorough in explaining procedures. Reviewers note the clean atmosphere and clear pricing, with many stating they feel comfortable and well-cared for during appointments. However, some lower-rated reviews criticize aggressive sales tactics for service packages and instances where treatments were performed without explicit permission or proper follow-up guidance on results.
Google rating: 5.0 out of 5 from 580 reviews (98% five-star).
Reviews on this page: 579 Google reviews (437 with written comments, 9 with photos).
Owner responses: the business replied to 20% of reviews.
Most recent review: October 29, 2026.
Service: Medical Spa serving Lexington-Fayette, Kentucky.
Data from Google, last updated November 6, 2026.
Score profile vs other medical spas
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Be MedispaMedical Spas median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Be Medispa: 97/100 on this factor. Category median: 96.A
97
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Be Medispa: 98/100 on this factor. Category median: 94.A
98
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Be Medispa: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Be Medispa: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Be Medispa: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Be Medispa: 27/100 on this factor. Category median: 74.D
27
Bar = this company · dark tick = category median.
Star ratings
579 Google reviews we collected
5.0of 5
5 stars57098%
4 stars41%
3 stars10%
2 stars00%
1 star41%
Praise vs complaints
Phrases our text analysis found in 437 written reviews
98%praise
Praise60598%
Complaints102%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3140%
Reasonable4558%
Overpriced00%
Not sure11%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude22637%
Would recommend11819%
Quality & results11619%
Communication6811%
Honesty & trust518%
Speed & response234%
Price & value132%
What customers talk about
We read 437 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The office is beautiful, and every person I interacted with was warm, friendly, and welcoming.”
“I highly recommend her if you want a very relaxing experience!”
“I would not recommend anyone do their crows feet.”
“She did an amazing job and made me feel relaxed and pampered.”
“Morgan must have been in a hurry bc my right eye is now messed up.”
“She was excellent at explaining all procedures and made very good suggestions about any skin care issues I was having.”
“I recently had a facial done by her, and my skin has honestly never looked or felt better!”
“They were so informative, kind, and immediately made all of my anxiety and nervousness disappear.”
“I made a commitment to my skin and I have found it so worth it.”
People customers mention
Taylor66 reviews
Susan24 reviews
Morgan24 reviews
Miranda21 reviews
Hester17 reviews
Botox12 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Be Medispa for 8 kinds of job. Pick one to see what they paid and said.
BBlair2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
I had the best facial of my life yesterday with Taylor. She did an amazing job and made me feel relaxed and pampered. She was excellent at explaining all procedures and made very good suggestions about any skin care issues I was having. She did the best dermaplaning on my face. My skin has never felt this good! I…
Reasonable priceService not listed
MMadison5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Taylor is absolutely amazing! I recently had a facial done by her, and my skin has honestly never looked or felt better! Not only is she incredibly talented at what she does, but she is also one of the sweetest people I’ve ever met. She made the entire experience so comfortable and enjoyable. I couldn’t be happier…
Great pricePRP facial
SSarahLocal Guide · 16 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Taylor and Chrissy were so amazing today. They helped me figure out potential food triggers for my acne and helped me find products to change my skincare routine. My facial was beyond amazing as well, but I truly feel like the advice I received today was the main character and it will be life changing. I have been…
RRae2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I felt incredibly cared for from the moment I walked in. They even took the time to get my coffee order beforehand so it would be ready for me when I arrived, which was such a thoughtful touch!
The office is beautiful, and every person I interacted with was warm, friendly, and welcoming. My consultation was…
KKami2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
I went in for a consultation at Be Medispa and was incredibly nervous, but Susan and Danielle were absolutely awesome! They were so informative, kind, and immediately made all of my anxiety and nervousness disappear. They left me feeling happy and excited for my next steps. They also took the extra time to work with…
LLaura3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Chasity is extremely knowledgeable and an expert in her field. I never question her advice and am always pleased with the results. Mary is new to the practice and was very thorough and very nice. I appreciated the time she spent with me.
I had the best facial of my life yesterday with Taylor. She did an amazing job and made me feel relaxed and pampered. She was excellent at explaining all procedures and made very good suggestions about any skin care issues I was having. She did the best dermaplaning on my face. My skin has never felt this good! I highly recommend her if you want a very relaxing experience!
Julienne did my Radiesse and Dysport treatments. What a wonderful experience. I am very sensitive to discomfort and with the injectable numbing and nitrous oxide, I was very relaxed and didn't feel a thing. She was wonderful about answering my questions and explaining the procedure. She put me at ease and took away all of my anxiety about the procedure. I highly recommend her for any injectables.
Price assessment: Reasonable price
Services: Service not listed
M
Madison Merriss5 reviewsiTotal number of Google reviews Madison has written across all businesses on Google Maps, not just this one.
Taylor is absolutely amazing! I recently had a facial done by her, and my skin has honestly never looked or felt better! Not only is she incredibly talented at what she does, but she is also one of the sweetest people I’ve ever met. She made the entire experience so comfortable and enjoyable. I couldn’t be happier with my results, and I’m already looking forward to my next visit! ❤️
Price assessment: Great price
Services: PRP facial
S
Sarah MilamLocal Guide · 16 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
Taylor and Chrissy were so amazing today. They helped me figure out potential food triggers for my acne and helped me find products to change my skincare routine. My facial was beyond amazing as well, but I truly feel like the advice I received today was the main character and it will be life changing. I have been feeling so insecure about my skin for the last few months and today I feel much more hopeful. I’m so thankful! Thank you both!!<3
R
Rae M2 reviewsiTotal number of Google reviews Rae has written across all businesses on Google Maps, not just this one.
I felt incredibly cared for from the moment I walked in. They even took the time to get my coffee order beforehand so it would be ready for me when I arrived, which was such a thoughtful touch!
The office is beautiful, and every person I interacted with was warm, friendly, and welcoming. My consultation was amazing. Everything I wanted to address was heard and thoroughly discussed, and we left with a game plan that was completely customized to me and my goals.
I felt listened to and taken care of throughout the entire experience!
K
Kami Parsons2 reviewsiTotal number of Google reviews Kami has written across all businesses on Google Maps, not just this one.
I went in for a consultation at Be Medispa and was incredibly nervous, but Susan and Danielle were absolutely awesome! They were so informative, kind, and immediately made all of my anxiety and nervousness disappear. They left me feeling happy and excited for my next steps. They also took the extra time to work with me on a perfect timeline to ensure I will be completely good to go by my son's destination wedding on October 31st. I highly recommend them for anyone looking for a team that truly cares!
L
Laura Faulkner3 reviewsiTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Chasity is extremely knowledgeable and an expert in her field. I never question her advice and am always pleased with the results. Mary is new to the practice and was very thorough and very nice. I appreciated the time she spent with me.
Price assessment: Reasonable price
Services: Service not listed
A
Andie BoydLocal Guide · 32 reviewsiTotal number of Google reviews Andie has written across all businesses on Google Maps, not just this one.
I can't say enough great things about BE Medispa! The staff is amazing, the atmosphere is relaxing, and the level of care is top-notch. What makes them stand out even more is their support of Roller Derby of Central Kentucky. Their dedication to local organizations shows they truly care about the community. Five stars and highly recommended!
C
Carrie CLocal Guide · 41 reviewsiTotal number of Google reviews Carrie has written across all businesses on Google Maps, not just this one.
The entire team at Be Medi is amazing! You are always greeted with a smile from the beautiful front desk ladies. Everyone there is so friendly, patient, and professional. They take the time to explain everything and make sure you feel comfortable. The providers are skilled and precise, and they truly listen to your goals.
Susan is phenomenal and so talented. She’s goes above and beyond to check on you after your treatments. She has “subtle look” down to a science. Taylor does the most amazing facials… my skin has never looked better. Every visit feels relaxing and personalized. I’m always taken care of from the moment I walk in until I check out. Highly recommend! Be Medi is my go-to med spa!
