Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
Customers frequently praise Beamer Tire of High Point for its punctuality, friendly staff, and transparent communication during services like oil changes, tire rotations, and diagnostics. Recurring themes highlight fair pricing and efficient turnaround times that build long-term customer loyalty. However, a minority of reviewers report negative experiences involving poor communication, such as missed callbacks, or dissatisfaction with diagnostic fees and oil change costs that they perceived as high or lacking transparency.
Data from Google, last updated November 8, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
718 Google reviews we collected
Phrases our text analysis found in 572 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 572 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are honest, dependable, thorough and accommodating - along with being friendly and pleasant!”
“Quality work done, reasonably priced and super fast service!”
“Charged me $352 in diagnostic fees and didn't fix a thing.”
“Great service, promptly took my car in, and finished really fast.”
“Thank you for your hard working, honest, top notch quality work!”
“I feel like their pricing practices are shady and not transparent at all.”
“…act what they said and the price on the services I received were very fair,they explained everything that was done and I am will always bring my servi…”
“They completely overcharged me for simply looking at my vehicle.”
“Was on my way hoe, I will go back there again , and recommend them to my friends.”
“I recommend others look for more honest and reasonably priced options.”
“…hey said and the price on the services I received were very fair,they explained everything that was done and I am will always bring my service needs h…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Beamer Tire of High Point for 8 kinds of job. Pick one to see what they paid and said.
Exceptional service!! Excellent communication and prompt service! Couldn’t ask for anything better!! Thank you for your hard working, honest, top notch quality work!!
Beamers is always our choice for car service and repair. They are honest, dependable, thorough and accommodating - along with being friendly and pleasant! We have referred friends and family to Beamers Tire and Auto Repair, and will continue to do so!
Very professional and went beyond good service and completed all of my needs and answered every question!
Best customer service Iv’e had any where in a long time. Also best price in town.
Prompt, friendly service. These guys always do a great job. I highly recommend them.
Oil and rotation Tires 60k What fantastic service!! We were in a real pinch and they jumped in to help us! I like that they recommend without pushing Have dealt with them for several years. They are our place to go
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 77 | — |
| Tires | 63 | — |
| General repairs & maintenance | 45 | — |
| Vehicle Inspection | 41 | — |
| Tire rotations | 35 | — |
| Air & cabin filter replacement | 21 | — |
| Vehicle safety inspection | 21 | — |
| Auto engine diagnostic | 18 | — |
4.8 ★★★★★ 718 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Exceptional service!! Excellent communication and prompt service! Couldn’t ask for anything better!! Thank you for your hard working, honest, top notch quality work!!
Beamers is always our choice for car service and repair. They are honest, dependable, thorough and accommodating - along with being friendly and pleasant! We have referred friends and family to Beamers Tire and Auto Repair, and will continue to do so!
Very professional and went beyond good service and completed all of my needs and answered every question!
Thank you for the 5 stars
Best customer service Iv’e had any where in a long time. Also best price in town.
Prompt, friendly service. These guys always do a great job. I highly recommend them.
Oil and rotation Tires 60k What fantastic service!! We were in a real pinch and they jumped in to help us! I like that they recommend without pushing Have dealt with them for several years. They are our place to go
I had an issue with my vehicle that no one seem to be able to diagnose and fix. I had heard about Beamer’s so I decided to take it to them. The service was great! The communication was great. And best of all, my vehicle is now fixed.
Great place to take your car bc the staff is excellent! Great customer service and easy stress free experience. Quality work done, reasonably priced and super fast service! Thanks Beamer team!!!!🇺🇸
Past experiences with Beamer were very good, fair price and decent work. But this recent one was a doozy. Dropped my car off at 8am. No call back all day. Had to call myself at 3:30PM. Response was no concrete information. Called me back a little bit later. Charged me $352 in diagnostic fees and didn't fix a thing. 1) Ran code myself prior to bringing car there and told them thermostat issue. But insisted on running their own diagostic then quote $900 to replace thermostat. Thermostat is $40-70. 2) Told them I have intermittent issue with car not starting when stepping on brake and also shift interlock being stuck in park. Based on my research most likely a brake light switch needs replacement and pretty common knowledge on some Nissans (google search). They said if we can't reproduce the issue, then can't fix. They said nothing wrong. 3) Rear tailgate lift not working. Told them issue with rear tailgate lift switch, probably needs replacing. Charged another diagnostic fee just to tell me something I already knew. They wanted me to leave car thru Friday and over the weekend to lower the cost to replace a $50 part because taking the back cover off is time consuming. I have done this myself in 10 minutes or so and I'm a novice. If I left it, it would only be an additional $180. If I bring it back ....probably $360. To say the least, not pleased with this service.
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not meet the standard you expected based on your previous visits. We understand your frustration regarding the communication throughout the day, the diagnostic charges, and the recommendations provided. Our diagnostic process is designed to verify concerns and identify the root cause of a problem rather than relying solely on symptoms or prior research, as multiple issues can often produce similar results. However, we recognize that we did not do a good enough job explaining our findings, the value of the diagnostic work performed, or the reasoning behind the repair estimates. We also understand your concerns regarding the intermittent starting concern and liftgate switch issue. While intermittent problems can be difficult to accurately diagnose when they are not actively occurring, we appreciate that our explanation left you feeling that your concerns were not adequately addressed. Clear communication and transparency are extremely important to us, and it is evident from your review that we fell short in both areas during this visit. We would welcome the opportunity to speak with you directly, review your invoice and findings together, and better understand where we could have handled the situation differently. Please contact us at your convenience and ask for management. We value your past business and would appreciate the chance to make this right.
Excellent and reliable service. The Triad is fortunate to have Beamer! Thank you!
Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts
