iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%94+28.9Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#16 of 139 mobile dog groomersiPosition by Experts Score among all companies we track in this category. · better than 89%
5.0★★★★★41 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the convenience of the mobile service, noting that grooming in a familiar home environment reduces dog stress and anxiety. Reviewers highlight the professional quality of baths, cuts, and nail care, often mentioning that the groomer communicates effectively and handles difficult or high-energy breeds with patience. The business maintains a perfect five-star rating from forty-one reviews, though the owner has not replied to any customer feedback.
Google rating: 5.0 out of 5 from 41 reviews (100% five-star).
Reviews on this page: 41 Google reviews (39 with written comments, 12 with photos).
Owner responses: the business replied to 0% of reviews.
Most recent review: October 27, 2026.
Service: Mobile Dog Groomer serving Kettering, Ohio.
Data from Google, last updated November 1, 2026.
Score profile vs other mobile dog groomers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
Bears Paw Mobile GroomingMobile Dog Groomers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bears Paw Mobile Grooming: 98/100 on this factor. Category median: 87.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bears Paw Mobile Grooming: 94/100 on this factor. Category median: 84.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 94.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 94.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bears Paw Mobile Grooming: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 52.–
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Bar = this company · dark tick = category median.
Star ratings
41 Google reviews we collected
5.0of 5
5 stars41100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 39 written reviews
98%praise
Praise4298%
Complaints12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results1228%
Staff & attitude1126%
Would recommend819%
Communication49%
Price & value49%
Speed & response25%
Honesty & trust25%
What customers talk about
We read 39 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Jessica did such a great job w my dog Jasper, a mini Aussie.”
“It was their first time being professionally groomed and they came back looking great.”
“I HIGHLY recommend her for any dog grooming you may need!”
“She is very thoughtful, clearly experienced in handling woolly huskies, and is a wonderful communicator.”
“The convenience and the quality, for our family, is worth every penny!”
“Maizey immediately connected with Jessica and jumped in her grooming trailer without any coaxing.”
“You can tell she genuinely loves what she does and cares about each dog she grooms.”
People customers mention
Jessica11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
TTylerLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★
We likely have some of the most difficult dogs on earth. They have something called Littermate Syndrome. It is essentially extreme separation anxiety for both dogs. That makes taking them to a groomer nearly impossible because their behavior is anxiety filled and chaotic. Jessica has not only done well with them,…
Great price
DDiane2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
No one has been able to groom my young dog until Jessica. The whole process is so professional yet casual. She used a few tricks and had Keeley cooperating and enjoying her spa treatment.
SSallyLocal Guide · 70 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Jessica did such a great job w my dog Jasper, a mini Aussie. We will def be working w her in the future!! Great price for the beautiful work she did on him.
Great price
LLucy6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Jessica was so great with all 3 of my huskies even with the insane amount of shedding they do.
They look so pretty and smell so good. Can’t wait to have her back 🥰
MMaggie3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
I wish I could give more stars! I could not be happier with our groom from Jessica. We have a senior small mixed breed dog with health issues and she not only gave him the best groom he’s ever had, but he has never been this calm and content during or after being with a groomer. We will be repeat customers for sure!
JJessica2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
We recently moved to the area and had been searching for a groomer. Saw Bear Paws mobile grooming come up on a Google search and decided to gave them a try.
Jessica came today for a bath and cut for our 10 year old Peekapoo.. he looks so cute!!
We’ll definitely call them again!!!
We likely have some of the most difficult dogs on earth. They have something called Littermate Syndrome. It is essentially extreme separation anxiety for both dogs. That makes taking them to a groomer nearly impossible because their behavior is anxiety filled and chaotic. Jessica has not only done well with them, her energy is just incredible and you can tell she loves what she does! I HIGHLY recommend her for any dog grooming you may need! If she can handle my two dogs in a grooming trailer alone, then she can handle anything! We are really glad we found Jessica because we were running out of options! Again, NOBODY is better than Jessica! It’s not even a competition, plus she is just a good person! Who doesn’t want to do business with a good person!
Price assessment: Great price
D
Diane Dynes2 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
No one has been able to groom my young dog until Jessica. The whole process is so professional yet casual. She used a few tricks and had Keeley cooperating and enjoying her spa treatment.
S
Sally FlaridaLocal Guide · 70 reviewsiTotal number of Google reviews Sally has written across all businesses on Google Maps, not just this one.
Jessica did such a great job w my dog Jasper, a mini Aussie. We will def be working w her in the future!! Great price for the beautiful work she did on him.
Price assessment: Great price
L
Lucy Hayes6 reviewsiTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Jessica was so great with all 3 of my huskies even with the insane amount of shedding they do.
They look so pretty and smell so good. Can’t wait to have her back 🥰
M
Maggie Goode3 reviewsiTotal number of Google reviews Maggie has written across all businesses on Google Maps, not just this one.
I wish I could give more stars! I could not be happier with our groom from Jessica. We have a senior small mixed breed dog with health issues and she not only gave him the best groom he’s ever had, but he has never been this calm and content during or after being with a groomer. We will be repeat customers for sure!
J
Jessica K2 reviewsiTotal number of Google reviews Jessica has written across all businesses on Google Maps, not just this one.
We recently moved to the area and had been searching for a groomer. Saw Bear Paws mobile grooming come up on a Google search and decided to gave them a try.
Jessica came today for a bath and cut for our 10 year old Peekapoo.. he looks so cute!!
We’ll definitely call them again!!!
A
AnneLocal Guide · 63 reviewsiTotal number of Google reviews Anne has written across all businesses on Google Maps, not just this one.
Jessica did a amazing job on my boys. It was their first time being professionally groomed and they came back looking great. The service was friendly and I felt like I was handing my boys to a family member.
