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Beauty Gym Aesthetics

Health and beauty shop · Troy, NY · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#9 of 30 hair removal servicesPosition by Experts Score among all companies we track in this category. · better than 72%
5.0 ★★★★★ 61 Google reviews · 20 photos
100%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
3%reviews answered by the owner
Oct 2026latest review

Beauty Gym Aesthetics at a glance

Customers report positive experiences with facials, spray tans, and laser hair removal at this Troy location. Reviewers frequently highlight the provider's professionalism, comfortable environment, and personalized approach to skin concerns. Many note that treatments are relaxing and produce visible improvements without aggressive product sales. The business maintains a five-star rating from sixty-one reviews, with the owner responding to a small percentage of customer feedback.

  • Google rating: 5.0 out of 5 from 61 reviews (100% five-star).
  • Reviews on this page: 61 Google reviews (57 with written comments, 3 with photos).
  • Owner responses: the business replied to 3% of reviews.
  • Most recent review: October 12, 2026.
  • Service: Hair Removal Service serving Troy, New York.

Data from Google, last updated October 29, 2026.

Score profile vs other hair removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction99Reliability97Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 99 (median 94)Reliability: 97 (median 91)Momentum: 100 (median 100)
Beauty Gym AestheticsHair Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beauty Gym Aesthetics: 99/100 on this factor. Category median: 94.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beauty Gym Aesthetics: 97/100 on this factor. Category median: 91.A
97
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beauty Gym Aesthetics: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 80.–
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Bar = this company · dark tick = category median.

Star ratings

61 Google reviews we collected

  • 5 stars61100%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 57 written reviews

  • Praise8098%
  • Complaints22%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude3138%
  • Would recommend2429%
  • Quality & results1215%
  • Honesty & trust56%
  • Communication45%
  • Speed & response34%
  • Price & value34%

What customers talk about

We read 57 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “She combines professionalism, expertise, and a warm personality in a way that’s rare to find, and I’m so glad I chose her.”
  • “Highly recommend her to anyone regardless of skin type, you’d be in great hands!”
    “If you are looking for a professional, natural-looking spray tan for your wedding or special event, I truly cannot recommend Kelly enough.”
  • “The treatment itself was extremely quick and genuinely painless, and you can tell she is highly skilled and very thorough.”
  • “Kelly is amazing she is so genuine and I trust her with my life.”
  • “I got laser hair removal and she walked me through the entire process, making the entire experience comfortable.”
  • “Kelly provided the most relaxing facial I’ve ever gotten and I saw results right away!”
  • “She’s reasonably priced, highly knowledgeable and so fun to be around !”

People customers mention

  • Kelly 20 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

SaraLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I could tell my skin was getting better every step of the treatment, seeing my skin at the end just proved I’ll stick with Kelly always

LeonaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Kelly is a professional. My body wrap and facial were fabulous. So relaxing. My skin glowed afterwards. I highly recommend her and her spas.

MelissaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I went to Kelly for full body hair removal, which is usually a really awkward and vulnerable thing to do, but from the moment I walked in, she made me feel completely comfortable and at ease. We ended up talking and laughing through the entire appointment, and what I expected to be uncomfortable turned into a fun,…

KatherineLocal Guide · 154 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Kelly is wonderful! So personal and professional; my skin has never looked or felt better. I was totally relaxed the whole time! Highly recommend her to anyone regardless of skin type, you’d be in great hands!

Sophie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Kelly is so sweet and amazing! I got laser hair removal and she walked me through the entire process, making the entire experience comfortable. Also, this machine is so much faster and more comfortable than previous ones I’ve used in the past. Can’t wait for my next sessions!

VaishnaviLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Loved my facial with Kelly! 💆‍♀️ She’s super sweet, professional, and really knows skincare. My skin feels so fresh and glowing ✨ Highly recommend her!

Photos

Customer reviews

5.0 ★★★★★ 61 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sara CzernickiLocal Guide · 10 reviewsTotal number of Google reviews Sara has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I could tell my skin was getting better every step of the treatment, seeing my skin at the end just proved I’ll stick with Kelly always

Response from the owner · 2 weeks ago

Thank you so much! Look forward to working with you more!

Leona GauthierLocal Guide · 14 reviewsTotal number of Google reviews Leona has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly is a professional. My body wrap and facial were fabulous. So relaxing. My skin glowed afterwards. I highly recommend her and her spas.

Response from the owner · 3 weeks ago

Leona it was so nice to meet you! I’m so happy you enjoyed your treatments. I hope to see you back!

Melissa D'AndreaLocal Guide · 17 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I went to Kelly for full body hair removal, which is usually a really awkward and vulnerable thing to do, but from the moment I walked in, she made me feel completely comfortable and at ease. We ended up talking and laughing through the entire appointment, and what I expected to be uncomfortable turned into a fun, relaxed experience. The treatment itself was extremely quick and genuinely painless, and you can tell she is highly skilled and very thorough. If you’ve been on the fence about laser or full body hair removal, do yourself a favor and book with Kelly. She combines professionalism, expertise, and a warm personality in a way that’s rare to find, and I’m so glad I chose her. I will absolutely be back and I encourage anyone considering hair removal to go see Kelly, you’ll wish you had gone sooner.

Katherine Cummings SzetoLocal Guide · 154 reviewsTotal number of Google reviews Katherine has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly is wonderful! So personal and professional; my skin has never looked or felt better. I was totally relaxed the whole time! Highly recommend her to anyone regardless of skin type, you’d be in great hands!

Brittany and LucasLocal Guide · 11 reviewsTotal number of Google reviews Brittany has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly from Beauty Gym Aesthetics was absolutely amazing. She came to my house for a wedding spray tan party and tanned six of us, and we were all blown away by both the experience and the results. The at-home spray tan setup made everything so fun, comfortable, and easy to coordinate. It completely simplified logistics and turned it into such a memorable part of the wedding week. Several of us were first-time spray tanners, and Kelly made everyone feel relaxed and confident throughout the process. Most importantly, the results were flawless. Every spray tan looked natural and even. No one looked orange or felt overly done, myself included. We all had the most beautiful glow on my wedding day, which is no small feat for a February wedding in upstate New York. If you are looking for a professional, natural-looking spray tan for your wedding or special event, I truly cannot recommend Kelly enough.

Sophie Kalish9 reviewsTotal number of Google reviews Sophie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly is so sweet and amazing! I got laser hair removal and she walked me through the entire process, making the entire experience comfortable. Also, this machine is so much faster and more comfortable than previous ones I’ve used in the past. Can’t wait for my next sessions!

Vaishnavi NaikLocal Guide · 16 reviewsTotal number of Google reviews Vaishnavi has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Loved my facial with Kelly! 💆‍♀️ She’s super sweet, professional, and really knows skincare. My skin feels so fresh and glowing ✨ Highly recommend her!

Deirdre Marano5 reviewsTotal number of Google reviews Deirdre has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great esthetician! So happy with my appointment. I will absolutely be going back for another facial. Absolutely Loved it!

Debra Hendrie3 reviewsTotal number of Google reviews Debra has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly was fantastic. She listened to my skin concerns and tailored my treatment to my specific needs. She did not push expensive products but offered suggestions to adjust my routine - with my current products. My skin looked amazing after!

Bridget Gleason5 reviewsTotal number of Google reviews Bridget has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Kelly is amazing she is so genuine and I trust her with my life. I’ve referred 3 friends and they all see her regularly now… enough said!

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Business details