Analyzing 8,659,3178.7M ReviewsFor 24,72224.7K Experts

Bed Bug Exterminator San Francisco logo

Bed Bug Exterminator San Francisco

Pest control service · San Francisco, CA · reviewed since 2025

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%78+11.9Experts Score= 95Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#97 of 295 wildlife removal servicesPosition by Experts Score among all companies we track in this category. · better than 67%
5.0 ★★★★★ 77 Google reviews · 10 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
69%reviews answered by the owner
Nov 2025latest review
📞 Call (415) 579-2399Request a call backWebsite ↗

Bed Bug Exterminator San Francisco at a glance

Google reviewers rate this San Francisco pest control service five stars based on seventy-seven reviews, with the owner responding to sixty-nine percent of feedback. Customers frequently cite punctuality, fast service, and effective elimination of bed bugs as primary benefits. Recurring themes include clear communication, transparent treatment processes, and the use of pet-safe or green products. Pricing is described as decent, and staff are noted for being friendly and knowledgeable. No common criticisms appear in the provided excerpts, as all listed reviews are positive.

  • Google rating: 5.0 out of 5 from 77 reviews (99% five-star).
  • Reviews on this page: 77 Google reviews (77 with written comments).
  • Owner responses: the business replied to 69% of reviews.
  • Most recent review: November 22, 2025.
  • Service: Wildlife serving San Francisco, California.

Data from Google, last updated November 3, 2026.

Score profile vs other wildlife removal services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: value.

Satisfaction98Reliability98Craft & service–Value78Momentum100Replies to reviews–Satisfaction: 98 (median 92)Reliability: 98 (median 90)Value: 78 (median 100)Momentum: 100 (median 100)
This companyWildlife Removal Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bed Bug Exterminator San Francisco: 98/100 on this factor. Category median: 92.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bed Bug Exterminator San Francisco: 98/100 on this factor. Category median: 90.A
98
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 97.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bed Bug Exterminator San Francisco: 78/100 on this factor. Category median: 100.B
78
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bed Bug Exterminator San Francisco: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 89.–
–

Bar = this company · dark tick = category median.

Star ratings

77 Google reviews we collected

  • 5 stars7699%
  • 4 stars11%
  • 3 stars00%
  • 2 stars00%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 77 written reviews

  • Praise63100%
  • Complaints00%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price133%
  • Reasonable267%
  • Overpriced00%
  • Not sure00%

Topic share

How often each topic comes up in the written reviews

  • Speed & response2032%
  • Quality & results1524%
  • Staff & attitude1117%
  • Would recommend1016%
  • Price & value46%
  • Honesty & trust23%
  • Communication12%

What customers talk about

We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “This company was timely and really put a pep in their step to get rid of the bed bugs I was experiencing.”
  • “Luckily this company came and fixed the problem immediately.”
  • “Excellent service, very courteous and really helpful.”
  • “Would definitely recommend Bed Bug San Francisco to my family and friends.”
  • “I didn't have a lot of money to see where the bed bugs were coming from and luckily they were affordable and came out quick.”
  • “They showed me live bugs and eggs then explained ea ch step as they treated total transparency total success”

praise complaint · found by our text analysis, Google review wording unchanged.

Recent priced reviews

Alexis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They help me kill the bed bugs under my bed. They are so nice and productive. They also respond very quickly to their customers.

Paid $20–40Reasonable priceHornet & wasp exterminationRodent extermination

Compare with

Photos

Customer reviews

5.0 ★★★★★ 77 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Filter by topic — each topic is highlighted in the reviews in the same color
Brenden Hardson2 reviewsTotal number of Google reviews Brenden has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

The extermination was quick and easy. They didn’t give me any hassles and I haven’t seen the problem in two months since I have my service.

Cristian Reyes2 reviewsTotal number of Google reviews Cristian has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Excellent services. Fast and easy process. Great people.

yvonne arevalos4 reviewsTotal number of Google reviews yvonne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have no problem leaving a review to this company. Don’t be shy talk. Make sure if they are able to succeed in getting rid of bed bugs, you show them thanks by taking the time to leave a positive review. bed bug free

Response from the owner · a year ago

Thank you for sharing your positive experience and for recognizing the effectiveness of our service. We're glad to have met your expectations in ensuring a bed bug-free environment.

Deshawn Butler3 reviewsTotal number of Google reviews Deshawn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

This company was timely and really put a pep in their step to get rid of the bed bugs I was experiencing. The last thing I needed them to do was spread and they came first thing in the morning, kept the space contained and killed them all

Response from the owner · a year ago

Thank you for your 5-star review! We're glad you were impressed with our prompt and effective service, ensuring your bed bug issue was handled with utmost care. Your satisfaction is our priority!

Desiree Simon1 reviewTotal number of Google reviews Desiree has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great exterminators .. they came to my house and exterminated everything at a very decent price . Great workers

Response from the owner · a year ago

Thank you for your wonderful review! We're thrilled to know you found our exterminators effective and our pricing fair. Your satisfaction with our team's work is our top priority.

Joe Moses1 reviewTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

No more bed bugs for me. All gone thanks to EZ. They got it done no hassle.

Response from the owner · a year ago

Thank you for sharing your positive experience! We're thrilled to hear your bed bug issue was resolved efficiently. Your satisfaction is our top priority!

David Harris10 reviewsTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

They were on time and very friendly. The exterminator was very knowledgeable about what to do and how to get the job done

Response from the owner · a year ago

Thank you for the 5-star review! We're glad you appreciated our punctuality, friendliness, and expertise in effectively handling your needs. Your feedback is greatly valued!

akira denman1 reviewTotal number of Google reviews akira has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

So glad I called them! They killed them fast! I'll call them again of I need them and tell everyone like I been doing!

Response from the owner · a year ago

Thank you for the 5-star review! We're thrilled to hear about your satisfaction with our prompt and effective service. Your recommendation means a lot to us!

Mike Jackson1 reviewTotal number of Google reviews Mike has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

What a relief. I was infested with bed bugs in more than 1 room. I had to stay in a motel or I would've ended my lease. It was that bad. Luckily this company came and fixed the problem immediately.

Response from the owner · a year ago

Thank you for sharing your experience! We're delighted to hear that our prompt service effectively resolved your issue and you were able to return to your home. Your comfort is our priority!

Daniel YangLocal Guide · 12 reviewsTotal number of Google reviews Daniel has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Would definitely recommend Bed Bug San Francisco to my family and friends. They did a great job getting rid of our bed bugs. Now we can sleep at night.

  • Price assessment: Reasonable price
Response from the owner · a year ago

Thank you for your kind words and for recommending us! We're so glad to hear you can now enjoy peaceful nights.

Bed Bug Exterminator San Francisco on Google Maps →

Business details