Analyzing 7,261,8717.3M ReviewsFor 20,58520.6K Experts

Experts Reviews · Company report
Bed Bug Solutions logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%98+57.5Reliability 26%98+25.6Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 98Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

Bed Bug Solutions

New Miami, OH · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 79 flea exterminators · 5.0★ from 114 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bed Bug Solutions is better than 98% of flea exterminators.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bed Bug Solutions is better than 98% of flea exterminators.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bed Bug Solutions is better than 99% of flea exterminators.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bed Bug Solutions is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bed Bug Solutions is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bed Bug Solutions is better than —% of flea exterminators.–
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Reviews for your job

Customers hired Bed Bug Solutions for 8 kinds of job.

Bed Bug Solutions for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$139
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#58 / 65

All 10 Google reviews tagged “General pest inspection”

Cheryl10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

There was an issue at the office this morning so I sent Bed Bug Solutions an email making them aware of the situation. They were here before 9:30 am. Fast, reliable service. The technicians were very pleasant and efficient.

General pest inspection+ Quality
Emily10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted Bed Bug Solutions because I was petrified I had bed bugs in my upstairs office. I knew something was off about my experience though. They were quick to respond to my inquiry and we had a phone call about my problem. The staff member told me I likely had bat bugs, not bed bugs. I had recently had a bat…

General pest inspection+ Responsiveness+ Punctuality+ Quality
KIMBERLYLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★

I just want to say how impressed I am with this place. We needed someone to come out and stopped by the shop and within 1/2 hr Jen was at our house. If we ever have any other things that need addressed we will be calling them back. There pricing is so much more reasonable than so many other vendors.

General pest inspection+ Responsiveness+ Punctuality+ Quality
MadelynLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We got a new house a few years ago and decided to get sprayed because it had been abandoned for about 20 years so better safe than sorry! We’ve never seen anything, at all! We get the yearly renewal every year, they are super kind and professional. I love that they don’t have this HUGE van with like PEST CONTROL…

Bed bug exterminationCockroach exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jessica8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We have used for several years. Love the yearly warranty. Gives us peace of mind.

General pest inspection+ Quality+ Value
RaghavendraLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We became panic when we saw a bug walking on the bed where our special needs child was sleeping. We have approached Bed Bug Solutions next day morning over the weekend. One of the staff members asked us series of questions and asked to send photo of the bug. They have responded as follows even though i insisted…

General pest inspection+ Responsiveness+ Punctuality+ Professionalism
Pat1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I got a fast inspection followed by a same day treatment. Fast ,friendly and professional! 1 treatment took care of the problem and I have them come back every year for a follow up. Thanks so much for your great service! Pat from Eastgate

Bed bug exterminationFlea & mite exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Creative3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had a suspected case of bed bugs from a cabin camping trip. They were able to come out quickly and inspected the house. Didn't find a bed bug, was honest and suggested NOT to have the treatment. Honesty is hard to come by right now. They also cover other types of pest services. They have a customer for life.

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
NO1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Bed bug exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

General pest inspection+ Responsiveness+ Punctuality+ Quality

Price

$347+213% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 60%Reasonable 40%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Bed bug extermination42$110–$371
General pest inspection10$58–$139
Spider extermination5$56–$136
Bug & insect extermination3$63–$136
Rodent extermination3$76–$282
Ant extermination3$66–$194
Flea & mite extermination3$124–$323
Termite inspection2$68–$214

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