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Bella Mia Salon

Beauty salon · Hesperia, CA · reviewed since 2014

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%74+17.9Value 14%44+6.2Replies to reviews 7%15+1.1Craft & service penalty75−2.5Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE
BGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#41 of 58 beauty salonsPosition by Experts Score among all companies we track in this category. · better than 30%
4.8 ★★★★★ 103 Google reviews · 24 photos
91%five-star reviews
4.80★last 12 monthsAverage stars on reviews from the last 12 months only.
3.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
0%reviews answered by the owner
$116typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Bella Mia Salon at a glance

Google reviewers rate Bella Mia Salon 4.8 out of 5 based on 103 reviews, frequently praising friendly staff, clean facilities, and skilled services like hair coloring, cuts, and nails. Many clients highlight long-term loyalty and personalized attention during appointments. However, low-star reviews cite specific issues with scheduling, including a closed door at an appointment time and unprofessional staff interactions, alongside some dissatisfaction with nail application results.

  • Google rating: 4.8 out of 5 from 103 reviews (91% five-star).
  • Reviews on this page: 103 Google reviews (91 with written comments, 2 with photos).
  • Owner responses: the business replied to 0% of reviews.
  • Most recent review: October 18, 2026.
  • Service: Beauty Salon serving Hesperia, California.

Data from Google, last updated October 25, 2026.

Score profile vs other beauty salons

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.

Satisfaction84Reliability74Craft & service75Value44Momentum100Replies to reviews15Satisfaction: 84 (median 83)Reliability: 74 (median 80)Craft & service: 75 (median 95)Value: 44 (median 87)Momentum: 100 (median 100)Replies to reviews: 15 (median 45)
Bella Mia SalonBeauty Salons median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bella Mia Salon: 84/100 on this factor. Category median: 83.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bella Mia Salon: 74/100 on this factor. Category median: 80.B
74
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bella Mia Salon: 75/100 on this factor. Category median: 95.B
75
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bella Mia Salon: 44/100 on this factor. Category median: 87.C
44
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bella Mia Salon: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Bella Mia Salon: 15/100 on this factor. Category median: 45.F
15

Bar = this company · dark tick = category median.

Star ratings

103 Google reviews we collected

  • 5 stars9491%
  • 4 stars44%
  • 3 stars00%
  • 2 stars33%
  • 1 star22%

Praise vs complaints

Phrases our text analysis found in 91 written reviews

  • Praise10295%
  • Complaints55%

Price

What customers reported paying

$116+43% vs typical beauty salons

Middle half of what 28 customers paid ($86–$154) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude4037%
  • Quality & results2725%
  • Would recommend1918%
  • Honesty & trust87%
  • Speed & response55%
  • Communication44%
  • Price & value44%

What customers talk about

We read 91 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I got a perm yesterday and I got Mellisa she kind and and helpful with advice for the perm”
  • “Everyone is always so friendly and welcoming, which makes every visit such a great experience.”
    “If the nail tech didnt know how to do proper daisies, she shouldve let me know instead of me being a guinea pig and it looking horrible.”
  • “I’m very happy with how my hair turned out and would definitely recommend Yvette.”
  • “I really appreciate Yvette’s honesty and the cleanliness of the salon.”
  • “Same day availability and absolutely knowledgeable in what they do.”
  • “She listened to what I wanted and did an amazing job on my hair.”
  • “…more please if your looking for a great place honest great vibes and affordable Bella Mia is the place!…”

People customers mention

  • Yvette 14 reviews
  • Jenny 4 reviews
  • Valencia 3 reviews
  • Brandon 3 reviews
  • Melissa 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Bella Mia Salon for 8 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Really good and simple service, big open place with lots of chairs. Did my hair and dyed it exactly how i wanted

Paid $100–120HaircutHairstylingService not listed
Kimberly12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been coming to Bella Mia and seeing Yvette for the past two years, and I’ve been so happy with my results every single time! I really appreciate Yvette’s honesty and the cleanliness of the salon. Everyone is always so friendly and welcoming, which makes every visit such a great experience. I highly recommend Bella Mia and Yvette! ❤️

Paid $140–160Shampoo & conditioningHaircutHairstyling
Angelica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I love coming to this salon it’s amazing everyone is so friendly. My hair is super curly and is hard to manage at times . But Yvette Valencia always does amazing working with my hair , she’s been doing my hair for a span of 14 years ! I’ve gone from red to black to blonde and back again and Yvette’s always manages…

Paid $100–120Shampoo & conditioningHairstylingBalayage
Martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love this salon. Everyone here is always super friendly and cheery. Love the environment and it’s super clean. Yvette is the best! I love how she cuts, styles and colors my hair. She always brings my vision to life. She’s super sweet and very accommodating. ☺️🫶

Paid $160–180Shampoo & conditioningHaircutHairstyling
SaigeLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been a client of Brandon’s at Bella Mia Salon for years now. He always makes sure to give the highest quality hair services every time I come in. I usually do partial or full highlights with shampoo, haircuts, and styling and I’m impressed every time. The salon itself is very trendy and cute and all the…

Paid $120–140Shampoo & conditioningHaircutHairstyling
r4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Had a haircut appointment with Eva and she did a great Job! She listened to what I wanted and gave me suggestions for my hair type.

Paid $40–60

Jobs customers hired them for

JobReviewsCategory typical
Haircut33$30–$79
Hairstyling28$30–$76
Shampoo & conditioning23$56–$129
Balayage13$151–$371
Perms2$88–$214
Hair extensions2—
Acrylic nails2$63–$93
Body waxing2$11–$84

Compare with

Photos

Customer reviews

4.8 ★★★★★ 103 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
David1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Really good and simple service, big open place with lots of chairs. Did my hair and dyed it exactly how i wanted

  • Price: $100–120
  • Services: Haircut, Hairstyling, Service not listed
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Well-kept
Zachary Garcia11 reviewsTotal number of Google reviews Zachary has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got a perm yesterday and I got Mellisa she kind and and helpful with advice for the perm

  • Services: Shampoo & conditioning, Perms
June Brown7 reviewsTotal number of Google reviews June has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Melissa at Bella Mia Salon has been taking care of me for years, and by now, she knows what I need even when I don’t! She is always friendly, welcoming, and makes every appointment enjoyable. I love the service she provides and the personal attention she gives me every time. I’m so glad I found her!

breann bundaLocal Guide · 53 reviewsTotal number of Google reviews breann has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love bella mia salon!! I have been going here for years. Andrea always does an amazing job on my nails!! Yvette be killing it with my hair!! I always refer everyone to them!!

Kimberly Guerra12 reviewsTotal number of Google reviews Kimberly has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I’ve been coming to Bella Mia and seeing Yvette for the past two years, and I’ve been so happy with my results every single time! I really appreciate Yvette’s honesty and the cleanliness of the salon. Everyone is always so friendly and welcoming, which makes every visit such a great experience. I highly recommend Bella Mia and Yvette! ❤️

  • Price: $140–160
  • Services: Shampoo & conditioning, Haircut, Hairstyling
  • Atmosphere: Relaxing, Cozy
Valeria Compean1 reviewTotal number of Google reviews Valeria has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had a great experience at this salon.Yvette was my stylist and she was very sweet,welcoming,and professional.She listened to what I wanted and did an amazing job on my hair.The salon was clean, comfortable,and had a nice atmosphere.I’m very happy with how my hair turned out and would definitely recommend Yvette.

  • Services: Haircut, Hairstyling
  • Atmosphere: Relaxing, Cozy
  • Maintenance: Pristine
S V2 reviewsTotal number of Google reviews S has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Love the salon, everyone is so friendly, Yvette does amazing work on my hair!

Arely Mercado3 reviewsTotal number of Google reviews Arely has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Yvette Valencia and the salon are very welcoming and very well customer service definitely would recommend!!

Angelica Valdez1 reviewTotal number of Google reviews Angelica has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I love coming to this salon it’s amazing everyone is so friendly. My hair is super curly and is hard to manage at times . But Yvette Valencia always does amazing working with my hair , she’s been doing my hair for a span of 14 years ! I’ve gone from red to black to blonde and back again and Yvette’s always manages to keep my hair healthy .!!! She’s the best

  • Price: $100–120
  • Services: Shampoo & conditioning, Hairstyling, Balayage
  • Atmosphere: Relaxing, Cozy, Other
  • Maintenance: Pristine
hernaju1 HernandezLocal Guide · 25 reviewsTotal number of Google reviews hernaju1 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I got great service and friendly atmosphere Eva did a good job on my hair. I will return for her services

  • Services: Haircut, Hairstyling

Bella Mia Salon on Google Maps →

Business details

  • Address: 16727 Bear Valley Rd, Hesperia, CA 92345
  • Phone: (760) 947-2712
  • Service area: Hesperia, CA