Experts Reviews · Company report
Belleza Salon and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Belleza Salon and Spa

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Belleza Salon and Spa is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Belleza Salon and Spa is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Belleza Salon and Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Belleza Salon and Spa for 8 kinds of job.

Belleza Salon and Spa for balayage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$151–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Balayage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Balayage”

Rio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

After going to 3 different salons and never getting what I wanted, I found Blu!! He is amazing with color, cut and style. Great personality, listens to what you want. My 2 daughters now go to him as well and they can’t say enough positive things about him!

Reasonable priceHaircutHairstylingBlowdry
Haley8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

If you want someone who will actually LISTEN and give you what you WANT, go see Blu. He's the absolute best there is!

Balayage
JoLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I visited Belleza Salon for a balayage, and Shane 💞 did an amazing job! The color is **vibrant and exactly what I wanted**, and the atmosphere was welcoming and relaxing.

Paid $100–120Shampoo & conditioningHaircutHairstyling
Michaela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Absolutely amazing experience! I’ve been going here for years just to see Shane. He is a miracle worker, I tried to do my own hair at home and let’s just say did not go well. He fix it!! Every time I leave the salon Shane has made me feel like a new woman and gives me confidence I’ve never had before. He is the best!!!!

Shampoo & conditioningHair glazingHaircut
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot recommend Madelyn Graf enough! She has done my blonde highlights/balayage as well as my hair for college graduation, and I’ve been beyond happy every single time. She is incredibly talented with blonde and always gets my color bright, blended, dimensional, and natural-looking while keeping my hair healthy.…

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Cindy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Daisy is the sweetest. Everyone is so kind and fun. And my hair always looks and feels amazing!

Paid $140–160Shampoo & conditioningHaircutHair coloring
Amy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Everyone is so friendly and professional at Bellezza. Emily is so talented and I’ve never been as happy with my hair as I have been since I started going to her. She’s amazing!!

Paid $200+Shampoo & conditioningBlowoutsHaircut
Andrea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Belleza does a fantastic job! They have amazing stylists and their service is first class!

BalayageBlowoutsHairstyling
GALE1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I had a great experience at this salon! From the moment I walked in, I was treated with kindness and felt truly welcomed. My stylist, Blu, took the time to listen carefully to what I wanted and made sure I was comfortable every step of the way. Blu did an amazing job with both my color and cut. I couldn’t be…

Great priceShampoo & conditioningHaircutHairstyling
CherylLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I always have the best visits with Michael!!!! He takes such good care of my hair. Absolutely incredible cut and color every time!!! 1,000/10 recommend!!!

Paid $160–180Shampoo & conditioningHaircutBalayage
Raven10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went for my first hair color that wasn’t done at home. I got my hair colored for my wedding coming up. AC had given me an estimate on the price the last time I had seen her. My hair came out great and AC was wonderful to talk with and I let her have fun with doing my hair how she wanted.

Paid $200+Shampoo & conditioningHairstylingBalayage
brooklyn2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Audrey is the best to do it!!! Loved my results🙂

Paid $160–180Shampoo & conditioningBlowoutsHairstyling
DaraLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an appointment on Saturday at 1:45 and it went perfect. I walked in and my stylist Brittany was waiting for me, and right away the vibes were welcoming and comfortable. We talked about what I wanted and we went over some ideas and pictures and before we started we were both on the same level. The results were awesome! I will definitely be back!

Paid $180–200HaircutBalayage
Megan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brittany gets exactly what I’m wanting to achieve every time and executes it perfectly!

HaircutHairstylingHair highlighting
RachelLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

So happy with my new hair from Blu! He nailed the copper balayage and was so accommodating! He even brought me coffee when he heard I hadn’t had the time to stop before our appointment. I’ll be going back asap for my cut.

Paid $80–100Shampoo & conditioningBalayage
Cynthia1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A.C. Is great she always goes above and beyond and gives exactly what you ask for!

Paid $100–120Balayage
Haley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I went here to dye my hair for the first time ever and i walked in super nervous but Melody reassured me very early on and reminded me that everything that happened was up to me . Not only that but my hair turned amazing and already about to book my follow up . After my experience here , i will never go to another hair salon

Paid $160–180Balayage
Melissa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

My husband and I are both super happy with our hair. They listen and respect your opinion and were super friendly. We will definitely go back!

BalayageBraidsHairstyling
KristinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had my first visit to Belleza today for a color and cut with Jana. She nailed it and got an almost exact match to the inspiration photos I showed her. She was also such a pleasure to chat with as she did my hair! I went for a pretty big change for me, and she assured me I could come back within a couple of weeks if…

BalayageHairstylingHaircut
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love the whole experience at Belleza! Brooke did a fabulous job on both my cut and color.

Balayage
Greg3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Rating only, no written review.

Paid $200+HaircutBalayage
Lyndsay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $140–160Balayage

Price

$99+22% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Haircut406$30–$79
Shampoo & conditioning255$56–$129
Hairstyling150$30–$76
Hair coloring84$119–$214
Hair highlighting66$128–$246
Blowouts65$41–$76
Spa packages54—
Massage52—

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