Experts Reviews · Company report
Belleza Salon and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Belleza Salon and Spa

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Belleza Salon and Spa is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Belleza Salon and Spa is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Belleza Salon and Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Belleza Salon and Spa for 8 kinds of job.

Belleza Salon and Spa for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.66
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$128–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 16
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 66 Google reviews tagged “Hair highlighting” · showing 20

Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Madelyn was phenomenal. She took her time, offered styling techniques, and created a color that I love!

Shampoo & conditioningBlowoutsHairstyling
Whitney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jana and Joshua were amazing!!! I can’t recommend them enough. Jana is the color queen. 👸

Paid $200+HairstylingBlowdryHair highlighting
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

If you are looking for the perfect color, highlight or balayage… go see Blu! His work is amazing and I haven’t been this happy with my hair in years!

BlowoutsHairstylingHair highlighting
geneva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was my first visit to Belleza Salon and Spa and I was very impressed. The atmosphere was so pleasant and relaxing. Beautiful shop. My stylist Madelyn was so skilled and professional. She did a great job on my hair. Looks beautiful and feels great. I love the blowout style.

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Kim1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Blu is the absolute best! Very professional and skilled, always leave with perfect highlight and cut. 10 out of 10 recommend!!

HaircutHair highlightingHair coloring
Tapestry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jana has taken care of my hair for about 10 years. The results have been consistently wonderful, very professional, she listens & makes great suggestions. The staff is professional & friendly & my appointments are always on time.

Paid $180–200HaircutHair highlighting
Mercy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

Shane Hamilton did an amazing job o my hair. I will be going back.

Shampoo & conditioningHaircutHair highlighting
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I have been coming for over 20 years. They are the best.

Paid $200+Shampoo & conditioningBlowoutsHairstyling
JessicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I’m super controlling about who does my hair. I was terrified to go the first time I met with Blu because I was anxious about it getting messed up. Blu absolutely killed it. I have thick hair and get blonde highlights. Blu takes all the weight from my hair off and gives me the absolute best color. Not to mention…

Paid $180–200Shampoo & conditioningBlowoutsHaircut
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shane is awesome! 😎

Paid $200+Shampoo & conditioningHaircutHairstyling
Amanda10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I love the atmosphere of the salon. My stylist Shane Hamilton is amazing. He does art with my hair no matter which fashion colors/colors I ask for. From the blending of the colors the amazing style work he does. Shane is an amazing stylist with a personality bigger than life. It's always an amazing time to have him…

Hair highlightingHair coloring
RamonaLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Loved it ! Nicole is wonderful, color is perfect. Won't be going anywhere else. Best Salon in town

Paid $180–200HaircutHair highlightingService not listed
Len1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Michael has been my hair stylist for probably twenty years. He is meticulous and always gives 120%!! I am always thrilled with my hair when I leave the salon!!

Paid $180–200Shampoo & conditioningHaircutHairstyling
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been a Belleza client for 32 years!! Always an excellent experience!

Paid $200+HaircutPedicureHair highlighting
SONYA12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Amber has been doing my hair for years and she does a great job but this time Brittney did it. She did a good job too.

Paid $200+OverpricedHairstylingHair highlightingHair coloring
Emma2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I cannot recommend Madelyn Graf enough! She has done my blonde highlights/balayage as well as my hair for college graduation, and I’ve been beyond happy every single time. She is incredibly talented with blonde and always gets my color bright, blended, dimensional, and natural-looking while keeping my hair healthy.…

Paid $140–160Shampoo & conditioningBlowoutsHaircut
Beth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great salon, everyone is professional and takes very good care of their clients!

Paid $180–200BlowoutsHaircutHair highlighting
renee6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Shane does wonderful work! I couldn’t be more pleased.

Paid $160–180Reasonable priceShampoo & conditioningHaircutBlowdry
JenniferLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Kira has been my stylist for years, and she never fails to amaze each and every client with her incredible ability to achieve the exact look they want for their hair cut and color! Regardless of your style, length or color, when Kira is your stylist, you'll leave the salon with the beautiful hair you'd imagined or…

Paid $80–100HaircutHairstylingBlowdry
Carol11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My stylist Emily Q is the best!! Ditto!! Always 5 stars for Emily and Belleza!!

Paid $60–80Shampoo & conditioningHaircutHair highlighting

Show more hair highlighting reviews (46 more) →

Price

$99+22% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Haircut406$30–$79
Shampoo & conditioning255$56–$129
Hairstyling150$30–$76
Hair coloring84$119–$214
Hair highlighting66$128–$246
Blowouts65$41–$76
Spa packages54—
Massage52—

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