Experts Reviews · Company report
Belleza Salon and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Belleza Salon and Spa

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Belleza Salon and Spa is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Belleza Salon and Spa is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Belleza Salon and Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Belleza Salon and Spa for 8 kinds of job.

Belleza Salon and Spa for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.150
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$76
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 41
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.96%

All 150 Google reviews tagged “Hairstyling” · showing 20

Joan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Absolutely love Belleza! I have been a client for 30+ years! The team is professional, kind and helpful. Hairstylists are top notch! Always on the cutting edge of styles and products!

Paid $140–160Shampoo & conditioningHaircutHairstyling
judith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

I always enjoy going to belleza, too much fun there not to enjoy!! Betsy is my go to and always great to catch up on the news. All employees are friendly with smiles and very professional

Paid $140–160Reasonable priceHaircutHairstylingHair coloring
KimandWillie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Go see Blu! He is very patient and did exactly what I wanted and then some! I highly recommend him if you need a new you! He makes you feel beautiful! Place is very clean!

Shampoo & conditioningBlowoutsHaircut
Allison3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Madelyn was phenomenal. She took her time, offered styling techniques, and created a color that I love!

Shampoo & conditioningBlowoutsHairstyling
Jenny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

I am a long time client of the salon itself; but, Shane is like a member of our family. He a magician, therapist, entertainer, and beloved friend. All the adult women in my family are clients and we wouldn't have it any other way. The way he encourages his clients through hair insecurities, trends and emergencies is beyond compare.

Paid $120–140Shampoo & conditioningBlowoutsHair glazing
Whitney10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Jana and Joshua were amazing!!! I can’t recommend them enough. Jana is the color queen. 👸

Paid $200+HairstylingBlowdryHair highlighting
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

If you are looking for the perfect color, highlight or balayage… go see Blu! His work is amazing and I haven’t been this happy with my hair in years!

BlowoutsHairstylingHair highlighting
Donna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

Shane is amazing!!💗

HaircutHairstyling
Alli4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Melody Frantz and the overall vibes of the salon are beyond expectations. I will never go anywhere else! My hair always comes out STUNNING!

Paid $140–160HaircutHairstyling
geneva6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

This was my first visit to Belleza Salon and Spa and I was very impressed. The atmosphere was so pleasant and relaxing. Beautiful shop. My stylist Madelyn was so skilled and professional. She did a great job on my hair. Looks beautiful and feels great. I love the blowout style.

Paid $80–100Shampoo & conditioningBlowoutsHaircut
Rio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

After going to 3 different salons and never getting what I wanted, I found Blu!! He is amazing with color, cut and style. Great personality, listens to what you want. My 2 daughters now go to him as well and they can’t say enough positive things about him!

Reasonable priceHaircutHairstylingBlowdry
Courtney1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Shane was so great; he asked every question possible to make sure he fully understood what I was asking for. The results were exactly what I could have hoped for.

Paid $140–160HairstylingHair coloring
Lynn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I have been coming for over 20 years. They are the best.

Paid $200+Shampoo & conditioningBlowoutsHairstyling
Ry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Shane Hamilton did a great job on my perm! I’m really happy with how it turned out. Highly recommend Shane if you’re looking to get a perm!

PermsHairstyling
Bobbie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Shane does very professional styling of my hair whether it is the base color, highlights, or haircut. On Oct 7, he did the most becoming cut and styling that I have had at Belleza. He is always pleasant, interesting, and fun to be with. He obviously enjoys his work. Bobbie Graham

Paid $40–60Shampoo & conditioningHaircutHairstyling
Crystal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Belleza is amazing! From the cleanliness, to the products, to the amazing and friendly staff and their most amazing stylist BLU DENHAM !!!! I wouldn’t trust anyone else with my pixie cut! The compliments I get are nonstop after sitting in Blu’s chair!!

Paid $40–60Shampoo & conditioningLeg hair removalBang trim
christian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Picture this: your kids take your time, your boss takes your sanity and you treat yourself with what's left. Blu D. at Belleza Salon and Spa makes it seem like a better world. The care he puts into each cut, the ear he offers while you unload the hard day. Its needless to say he deserves 6 out of 5 stars. Go see Blu…

Paid $60–80Hairstyling
Leslie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Shane is awesome! 😎

Paid $200+Shampoo & conditioningHaircutHairstyling
JoLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I visited Belleza Salon for a balayage, and Shane 💞 did an amazing job! The color is **vibrant and exactly what I wanted**, and the atmosphere was welcoming and relaxing.

Paid $100–120Shampoo & conditioningHaircutHairstyling
michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Spacious salon with kind and helpful staff. As always, Shane did an excellent cut with my curly hair while being funny.

HairstylingShampoo & conditioning

Show more hairstyling reviews (130 more) →

Price

$99+22% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Haircut406$30–$79
Shampoo & conditioning255$56–$129
Hairstyling150$30–$76
Hair coloring84$119–$214
Hair highlighting66$128–$246
Blowouts65$41–$76
Spa packages54—
Massage52—

Compare with