How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBelleza Salon and Spa
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Belleza Salon and Spa for 8 kinds of job.
Belleza Salon and Spa for massage
Clear ✕All 52 Google reviews tagged “Massage”
The massage was awesome, highly recommended!! Thanks Belleza Spa Kingston Pk
Annie was great. Very considerate of my needs and expectations, firm with the deep tissue massage and gentle when she needed to be. I would book with her again in a heartbeat! (August12) Another excellent massage with Annie this past week (October 7). Highly recommend her!
Wonderful place t spend the day relaxing and pampering.
Lisa Beth was really great! The massage was so relaxing and I felt so much taller afterwards! She paid attention to all the details that would make my experience relaxing and enjoyable!
Great massage visit
Robin is the best!
Lisabeth was excellent, best massage I've had.
I got a 60min Swedish massage and it was lovely. I’ve been going to Belleza for massages, facials and waxing for years and always have a great experience. Their spa services are top notch. I wouldn’t go anywhere else in Knoxville for a massage.
What a relaxing and rewarding experience. My husband and I really enjoyed the couple massages. Thanks! We are booking again!
Highly recommend Candy for massages.
Candy listened to my needs and gave me an excellent massage! Well done!!
I had a 60 minute massage with Candy- she was amazing! Will definitely go back!
Candy did a great job. She listened to the areas that needed the most attention and qas very thorough. I would recommend that you use her as your massage therapist in the future.
Friendly staff and I had a great massage.
I've gotten a full body deep tissue massage twice here and it's always so amazing! Annie is so talented and I always leave feeling so relaxed and rejuvenated!
Everyone was super nice and i felt very pampered
Annie is the best massage therapist I've ever had! A true magician! I've been seeing her every month for about 2 years. She has helped in my health journey tremendously.
Great massage
Kandy is a phenomenal masseuse, and I’ll keep coming back as long as she works there.
I have been coming to Belleza Salon and Spa for years. Too many to count. My experience whether hair color, cut or an updo for events has always been terrific. I also have massages and Candy is warm, personable and always professional. I leave relaxed and happy every time. I highly recommend Belleza Salon.
Very relaxing massage. I will definitely be back!
Robin is an amazing massage therapist and i enjoy my sessions with her every month!
My massage was out of this world and candy is awesome. Truly she helped my body to relive some of the intention and pain. Appreciate her a lot.🙏🏻💕🙏🏻💕
Great experience today. Robin done a wonderful job on my deep tissue massage. Very professional and caring and helpful. This was my third time with her and I highly recommend her. Thank you so much!!!
Candy is amazing!! I love her! ❤️
My extended massage was great! I’ve already booked another one for next month.
Robin is the best at massage! She loosens up my knots and makes me feel so much better! Thankful for her expertise.
If you're in need of an amazing massage, go see Annie at Belleza! Her massages are worth every penny!
Massage was amazing! Hair stylist did not listen well to requests or check on length of hair or layers as he went. Also, he did not style my hair upon the completion of the cut & dry.
Loved my massage here! Super great and the staff is kind. Highly recommend Annie!!
had a massage, but unfortunately, it did not meet my expectations. I requested a strong deep tissue, but it was not as firm as I had hoped. It seemed like the therapist lacked the necessary strength and technique, as the same motions were repeated for the entire hour. Unfortunately, this was not a great experience for me. 👎
Massage with Candy was amazing! Would definitely have her again. Facial with Leah was just ok-nothing special.
An excellent experience! The staff was very professional courteous and helpful.
Annie Brown is such a professional…listens to your needs and provides a great massage experience!
The massage with Annie was great!! I just found the other amenities a little lacking compared to other spas I have been to.
I have been going to Belleza for years and love the staff. They are always so pleasant and do a magnificent job. I have worked with many of the professionals over the years, but am loyal to the ones that are still there and I have been blessed to have pampered me for ears. Mary is the absolute best esthetician and Betsy is a wonderful stylist.
Wonderful day of pampering. Each person with each service makes you feel like royalty. Very kind.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 406 | $30–$79 |
| Shampoo & conditioning | 255 | $56–$129 |
| Hairstyling | 150 | $30–$76 |
| Hair coloring | 84 | $119–$214 |
| Hair highlighting | 66 | $128–$246 |
| Blowouts | 65 | $41–$76 |
| Spa packages | 54 | — |
| Massage | 52 | — |
