How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBelleza Salon and Spa
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Belleza Salon and Spa for 8 kinds of job.
Belleza Salon and Spa for massage therapy
Clear ✕All 18 Google reviews tagged “Massage therapy”
Robin gives the best massage I have ever had!
My massage from Candy was amazing.
Excellent service and right on time. Ms Brown is an excellent therapist. Business as a whole is very professional and staff are very customer friendly.
I recently had a massage by Candy and a facial by Shelby. Both were amazing. I highly recommend Belleza. It’s been my favorite place to go in Knoxville for spa treatments.
Annie is a life saver! I see her once a month for a Swedish Massage and she always delivers at a high level.
Candy was amazing! Finally someone who understood and cared about what I wanted. Definitely going to get on her book again.
Candy did a wonderful job catering the massage to my needs and wants.
I’ve been going to Mindy for 22+ years. I’ll never see anyone else!
Annie is a fabulous masseuse! Highly recommend. Staff was cordial and helpful. Will return.
Has shoulder surgery and Annie did a great job of relieving the pain.
I have been going to Belleza for years and love the staff. They are always so pleasant and do a magnificent job. I have worked with many of the professionals over the years, but am loyal to the ones that are still there and I have been blessed to have pampered me for ears. Mary is the absolute best esthetician and Betsy is a wonderful stylist.
Husband and I scheduled a massage while on vacation. Best thing we could have done. It was amazing and I recommend Belleza to everyone at anytime. It was such a lift. We work hard and Belleza was a real good thing we did for ourselves. Totally recommend them.
Emily was terrific. Great communication and adjusted to the areas I needed more work on.
Giving 2 stars only because their massages were amazing. BUT it was my daughter's birthday and I bought her a manicure and pedicure plus tipped the nail tech well and THIS pic is the result of paying over 100 dollars!! An infected toe???? I pray she doesn't have to pay for a doctor visit or worse yet, lose her toenail !!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 406 | $30–$79 |
| Shampoo & conditioning | 255 | $56–$129 |
| Hairstyling | 150 | $30–$76 |
| Hair coloring | 84 | $119–$214 |
| Hair highlighting | 66 | $128–$246 |
| Blowouts | 65 | $41–$76 |
| Spa packages | 54 | — |
| Massage | 52 | — |
