Experts Reviews · Company report
Belleza Salon and Spa logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Belleza Salon and Spa

Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Belleza Salon and Spa is better than 91% of beauty salons.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Belleza Salon and Spa is better than 95% of beauty salons.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 86% of beauty salons.A
86
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Belleza Salon and Spa is better than 100% of beauty salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Belleza Salon and Spa is better than 100% of beauty salons.A
100

Reviews for your job

Customers hired Belleza Salon and Spa for 8 kinds of job.

Belleza Salon and Spa for pedicure

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.79
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$50–$81
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Pedicure”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Pedicure” · showing 20

Joyce9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Teresa always does a great job!!

Paid $80–100PedicureManicure
ToniaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Wonderful place t spend the day relaxing and pampering.

Paid $200+Skin treatmentsShampoo & conditioningBlowouts
C7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been a Belleza client for 32 years!! Always an excellent experience!

Paid $200+HaircutPedicureHair highlighting
anne17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Monica always gives me the best pedicure!. I she is professional, takes her time, and it’s a relaxing hour!

Paid $60–80Pedicure
JLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I cannot say enough of the wonderful & professional work done having my pedicure. Emily is so pleasant & patient. I highly recommend her. The check-in staff are very helpful friendly. Very nice company

Paid $40–60Reasonable pricePedicure
GaryLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Emily is always very nice and funny. A great combination to have in the service world. She is great.

Paid $60–80Pedicure
Brooks12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Theresa is great for pedicures, and Mirka is great for eyebrows.

Paid $60–80Great priceEyebrow waxingPedicure
Jama5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Getting a pedicure is one of the best gifts I give to myself! Emily is a treat I enjoy the pampering and conversation.

Paid $60–80Reasonable pricePedicure
ken7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

All ways good experience

Paid $40–60Pedicure
TinaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Emily gives the best pedicures! I also got a fantastic brow wax.

PedicureWaxing
Valerio7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excelente service provided by Monica as always. She is the best of the best, with honors! Great environment and great people!

Paid $20–40Pedicure
Juanita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Professional and pleasant

Paid $40–60Pedicure
Karla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Monica does an EXCELLENT job. I would recommend her to anyone!

Paid $200+ManicureSkin treatmentsEyebrow beautification
LeslieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Belleza is the only place I’ll go for my pedicures. The nail area is completely separate from the main salon so it’s quiet and relaxing. Monica is so wonderful, I schedule my entire year of appointments at once to ensure I never miss a pedicure with her! All of the staff are very friendly and helpful.

Paid $80–100Pedicure
Marlaina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been going to Belleza for years and love the staff. They are always so pleasant and do a magnificent job. I have worked with many of the professionals over the years, but am loyal to the ones that are still there and I have been blessed to have pampered me for ears. Mary is the absolute best esthetician and Betsy is a wonderful stylist.

HaircutManicureSpa packages
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Emily was wonderful!!!

ManicurePedicure
TeresaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I had a mani/pedi and Monica was absolutely amazing! Have not been that relaxed in a very long time. Plus, my nails look great!

Paid $100–120ManicurePedicure
MegLocal Guide · 318 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Just a great place to spend a day of beauty

Paid $200+HaircutManicureSkin treatments
KerriLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★

Giving 2 stars only because their massages were amazing. BUT it was my daughter's birthday and I bought her a manicure and pedicure plus tipped the nail tech well and THIS pic is the result of paying over 100 dollars!! An infected toe???? I pray she doesn't have to pay for a doctor visit or worse yet, lose her toenail !!

Paid $100–120ManicurePedicureMassage therapy
Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Awesome experience! Staff super nice and well qualified.

Eyebrow beautificationEyebrow shapingHairstyling

Show more pedicure reviews (14 more) →

Price

$99+22% vs typical beauty salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 22%Reasonable 71%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Haircut406$30–$79
Shampoo & conditioning255$56–$129
Hairstyling150$30–$76
Hair coloring84$119–$214
Hair highlighting66$128–$246
Blowouts65$41–$76
Spa packages54—
Massage52—

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