How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%86+20.8Value 14%86+12.2Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCOREBelleza Salon and Spa
Knoxville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #14Position by Experts Score among all companies we track in this category. of 58 beauty salons · 4.8★ from 1,241 Google reviews
Report card
Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
Reviews for your job
Customers hired Belleza Salon and Spa for 8 kinds of job.
Belleza Salon and Spa for shampoo & conditioning
Clear ✕All 258 Google reviews tagged “Shampoo & conditioning” · showing 120
Blu was awesome! I will continue to see him regularly!! Color and cut was on point!!
Blu has been doing my hair for years! I’ve done color, long cuts, short cuts, highlights, layers, all of it. Blu has done an incredible job on every style and been such a great conversationalist. He understands my vision and executes it perfectly every time!!
Absolutely love Belleza! I have been a client for 30+ years! The team is professional, kind and helpful. Hairstylists are top notch! Always on the cutting edge of styles and products!
I always enjoy going to belleza, too much fun there not to enjoy!! Betsy is my go to and always great to catch up on the news. All employees are friendly with smiles and very professional
Go see Blu! He is very patient and did exactly what I wanted and then some! I highly recommend him if you need a new you! He makes you feel beautiful! Place is very clean!
It is always a wonderful experience. Professional, friendly, and wonderful staff!
Madelyn was phenomenal. She took her time, offered styling techniques, and created a color that I love!
I am a long time client of the salon itself; but, Shane is like a member of our family. He a magician, therapist, entertainer, and beloved friend. All the adult women in my family are clients and we wouldn't have it any other way. The way he encourages his clients through hair insecurities, trends and emergencies is beyond compare.
Everyone is so friendly, the salon is clean and Blu is the best!
This was my first visit to Belleza Salon and Spa and I was very impressed. The atmosphere was so pleasant and relaxing. Beautiful shop. My stylist Madelyn was so skilled and professional. She did a great job on my hair. Looks beautiful and feels great. I love the blowout style.
Blue Denham, this man has made me look so good even with being a bald man with a beard and helped me figure out how to keep my scalp from being dry and flaky in just one visit. The best! Will always be coming back to him for to keep me looking my best!
Always have a lovely experience here! Blu did a wonderful job with my hair and the rest of the staff is so friendly as well!
Shane Hamilton did an amazing job o my hair. I will be going back.
I have been coming for over 20 years. They are the best.
Staff at door is always welcoming! Loved getting my hair done just how I asked and wanted it. My semi perm color and hair trim looks great. I also go the Shane Shine to keep my hair shiney for weeks after. Shane is awesome and has a great voice as I had 10 minutes of it waiting on the shine before rinsing. Teresa…
Everything was wonderful! Great experience.Shane is the best.
For blonde hair and a bob, I only want Shane Hamilton from the Kingston Pike location touching my hair. He does an amazing job with color and bringing the color down so it's not orange or brassy. My natural color is pretty dark. He cuts amazing bobs. Sometimes I get single layered or very layered. Depending on what…
Belleza is a 5 star every time. Tonya isamazing and I always feel like a queen when I leave.
Shane Hamilton is the best
Shane does very professional styling of my hair whether it is the base color, highlights, or haircut. On Oct 7, he did the most becoming cut and styling that I have had at Belleza. He is always pleasant, interesting, and fun to be with. He obviously enjoys his work. Bobbie Graham
Belleza is amazing! From the cleanliness, to the products, to the amazing and friendly staff and their most amazing stylist BLU DENHAM !!!! I wouldn’t trust anyone else with my pixie cut! The compliments I get are nonstop after sitting in Blu’s chair!!
I love this place! Blu is a hair wizard and gives THE BEST head massages during the shampoo. The price is obscenely great, I would easily be paying 2.5x more in Phoenix, AZ. 10/10
I’m super controlling about who does my hair. I was terrified to go the first time I met with Blu because I was anxious about it getting messed up. Blu absolutely killed it. I have thick hair and get blonde highlights. Blu takes all the weight from my hair off and gives me the absolute best color. Not to mention…
Shane is awesome! 😎
Shane is Amazing!! Great color and cut!
Shane is the best!! Especially for short hair!!
Shane is amazing., is Always such an amazing person. He’s always so positive and funny. He gets a job done right.I love the way he does my hair. Even though I’ve had other hairdressers, and the salon you spend the best, one of all
I visited Belleza Salon for a balayage, and Shane 💞 did an amazing job! The color is **vibrant and exactly what I wanted**, and the atmosphere was welcoming and relaxing.
Spacious salon with kind and helpful staff. As always, Shane did an excellent cut with my curly hair while being funny.
Absolutely amazing experience! I’ve been going here for years just to see Shane. He is a miracle worker, I tried to do my own hair at home and let’s just say did not go well. He fix it!! Every time I leave the salon Shane has made me feel like a new woman and gives me confidence I’ve never had before. He is the best!!!!
Melody is the best! Always a beautiful Cole and cut and color ❤️
I love this place. It is the Best !! I went in for color and a haircut! Brittany Worley did a fabulous job on my color and especially my hair cut!!! Both look great !!♥️❤️🩹
Wonderful place t spend the day relaxing and pampering.
Everyone in front so friendly and accommodating. Caroline gave me a great hair wash, scalp massage, warm towel with my conditioner and very friendly conversation. Kira did her magic and transformed my hair! She's great which is why I've been coming back for years 🥰
Michael has been my hair stylist for probably twenty years. He is meticulous and always gives 120%!! I am always thrilled with my hair when I leave the salon!!
Also had color
Shane is excellent! Service was efficient! I’ll be back. Cut was the best one that I’ve had in a long time! Thanks
Kira is fantastic. I've been going to her for years She always cuts and styles perfectly. She's the best!
Staff is always helpful and friendly and welcoming when you walk thru the door. Michael is a great stylist!
I cannot recommend Madelyn Graf enough! She has done my blonde highlights/balayage as well as my hair for college graduation, and I’ve been beyond happy every single time. She is incredibly talented with blonde and always gets my color bright, blended, dimensional, and natural-looking while keeping my hair healthy.…
Emily always does a fantastic job cutting my wavy hair. She is always friendly & attentive.
I’ve been a a 25 yr client of Belleza’s. The staf throughout the years has always gone above and beyond to make each visit better than the last. Tonya takes care of my hair and Emily makes certain my nails are perfect.
Daisy is the sweetest. Everyone is so kind and fun. And my hair always looks and feels amazing!
I had perm with Shain. The immediate result was good but with perm I will find out after several days to see the real results. Shain was very friendly and it is very relaxing working with him
Excellent experience! Nichole does a fantastic job. Love my haircut. My overall experience was a 15 out of 10.
Brittney was fantastic. I will definitely be back when I am in town again.
Friendly atmosphere along with talented professionals that know all about hair. Really enjoy this salon and the people that work there.
I came in with my natural curly hair to get it washed, dried, and styled nicely. The stylist knew what she was doing, but I wasn't very happy with the result because she left my hair very frizzy and dry; I even made suggestions on how to style it, but she insisted she knew what she was doing. I’m really disappointed…
Ambe gave me a great hair cut. She is very .professional. We had a very great conversation. She helped with several problems and got them fixed. I am totally happy with the results
Mikayla did a great job! I am very happy with my haircut.
Love Regina!
Excellent experience. Every staff person is friendly and more than competent! The atmosphere is relaxed.
Emily and all friendly and professional. Best of all i got a good haircut!
Everyone is so friendly and professional at Bellezza. Emily is so talented and I’ve never been as happy with my hair as I have been since I started going to her. She’s amazing!!
Shane does wonderful work! I couldn’t be more pleased.
My stylist Emily Q is the best!! Ditto!! Always 5 stars for Emily and Belleza!!
Received the best haircut I’ve ever had! Michael, generously, worked me in to his busy schedule. He is such a pleasant person and an excellent hairdresser.
I was impressed with the professionalism and talent of my stylist Blu He gave me the haircut I wanted and also gave me tips on how to style it. He definitely gained a new client .
Always the best part of my day!! Thanks, Tonja.
AC was wonderful!! Couldn't be more pleased with my new short bob!
I’ve been going to Belleza and the same stylist for 25 years. I’ve always been complimented on my hair as my best feature.
This is my second visit to Belleza Salon. Nicole did a fabulous job on my hair color both times. She truly is a master at hair color and listened carefully to what I wanted during the consultation and gave me the result I was looking for. I have 20” individual hair extensions with a keratin bond and many stylists…
Wonderful experience!! My stylist was amazing, super friendly, and understood what I was going for. I LOVE how my hair turned out so it’s definitely worth it! Looking forward to my next appointment!
A.C. did a great job with my haircut and styled it beautifully. Ecstatic to find a salon that carries Oribe products.
Tonya ,Regina,Micheal my three amigos at BELLEZA love this crew so good to me Lost my lil momma recently and yes she was a client for over thirty years !! I will never go anywhere else so no one can retire!!! Seriously Tonya is my hairdresser and she’s just the best ever!!!
Everyone is always friendly and helpful. The haircuts I get are amazing.
Always an Awesome hair cut and the color is absolutely gorgeous! I’m a happy customer
I have very difficult hair texture, it is also very thick! It’s a combination of straight, wavy, curly, and extremely textured! I have struggled finding anyone that can cut my hair the way I like! In a medium length messy look with a really pretty shape that is effortless to do! But also adding layers and movement…
Love Bellaza! Always professional staff?, wonderful shampoo and sclap message, sooo relaxing. Michael is my go to for a well trimmed, well shaped, and always perfect haircut!
My experience was very nice! I was nervous because it had been several years since getting my hair done. Shane went above and beyond to make me feel at ease. He was very upfront about what he could do with my hair and how much his services would cost. I would definitely recommend!!
Top notch! Emily is wonderful.
Friendly and courteous as always. Gives a good haircut and fun to chat with. A real plus getting to see Regina this time and catching up. Love Belleza.
Tonya was my stylist for a very important event , and she made me feel like a million dollars! I loved the conditioning treatment she used to make it look so healthy. I actually had a full day of beauty with Emily completing my beautiful nails, and toes as well! Thank you Belleza for making an duckling into a swan!
Thrilled with my haircut and color. The color and highlights are prettier than I’ve ever seen Michael has made my hair ‘delightful’. It’s so easy. So many compliments!!
Tonja is the best stylist at Belleza -- absolutely 💯.
This place is amazing. All of the services I have had are A+. Of course, I love my stylist, but they all seem very good with a good book of clientele.
The workers are always clean and will listen and help get you the best cut and style.
I had been looking for hairstylist for a couple years and had gone to numerous salons, until I read an outstanding review about “Nicole” at the Belleza Salon in Bearden. I made an appointment, Nicole is professional, friendly, very welcoming and has amazing skills when styling and cutting hair. I highly recommend…
Emily Q is exceptional. I specifically requested a stylist with a strong artistic eye, a clear plan for growing out a pixie cut, and the ability to educate me on technique. I gave her the general direction, trusted her expertise, and she absolutely delivered. She approached the cut with intention, considering…
Michael is fabulous
I always love my time at Belleza. Everyone is super knowledgeable and so sweet and kind. Melody always makes me look amazing. I will definitely be back!
Emily is Wonderful!! Always does a great job!
IF You are wanting the BEST Blonde Highlight in Knoxville - You MUST see Audrey!! Wow she really makes me SUPER Blonde every time & she knows how to mix in just the right MIX of blonde to keep me looking natural but still super blonde but not washed out!! She is Truly Talented & Blessed with her Gift of making you…
Love the way that Nichole cuts my difficult, straight hair in a short style. I have several difficult cowlicks and other problem areas. Try Nicole takes the time to make my hair look great. She's great & very knowledgeable!!
I always get a great haircut from Michael! He’s truly an artist! My hair is difficult to cut but he never disappoints!
Madelyn was amazing. She took my idea, made her honest opinion, we mixed it up and I walked out feeling amazing and loving my hair. I felt heard and appreciated from the time I sat down, our conversation, and departure. Love this place and the staff!!
I had a great experience at this salon! From the moment I walked in, I was treated with kindness and felt truly welcomed. My stylist, Blu, took the time to listen carefully to what I wanted and made sure I was comfortable every step of the way. Blu did an amazing job with both my color and cut. I couldn’t be…
Went here today with my bf and my brother to get our hair cut. Everybody was so friendly and patient even though we unintentionally kept them 'til after closing time. I loved the honesty and communication that the staff had with us and our hair looked wonderful walking out of there. 10/10 would absolutely recommend this place!
Kira is amazing!!!! Never disappointed Front desk staff always friendly and helpful. Only complaint is two specific employees who are so loud it is impossible to relax while I'm there. There is a specific individual who is so loud and animated that I have thought to bring earplugs when he is working. He.is very…
Kira is wonderful- very skilled and easy to talk to.
Friendly, professional, accommodating, and expert hair care by Betsy
My experience was great. I having been having my hair done at Belleza for years. My hair stylist, Michael Lane, always does a perfect job. .
Amber is great!
Kyra is amazing with color. Always wonderful service.
Love conversation and style and her timeliness
Blu went above and beyond from beginning to end! Made sure to listen to my sons wants and picky needs to make sure he got what he wanted and helped build his confidence as a pre-teen! I Would definitely recommend Blu for ANY styles or needs!
Tonja has been taking care of me for years. Gorgeous woman, gorgeous color, gorgeous style, gorgeous cuts—always. I always get raves about my hair after I leave the salon. Everyone is kind, warm, professional. Love this place 🥰 I’m including pics over the last six months’ of hair services to show as evidence: every time!!
Best haircut and best color ever from Amber - who happens to be a fabulous stylist with the sweetest personality.
Checks all the boxes. My fav!
I've known lots of people that have worked there and know people that work there now,but this experience was the absolute best. My daughter wanted her hair done a certain way so I said I know the perfect person aka(Blu). But it wasnt just him that made the experience amazing it was the whole entire staff that made…
Blu D. was fantastic!! Cut my hair exactly the way I wanted and am loving how it looks.
Shea had a haircut with Melody & she was fabulous! She’s delightful, funny, & gives great suggestions. He will return for sure!
Blu did my hair cut and it was absolutely amazing! I’ve never had someone listen so intently to what I was asking and achieved it perfectly! Will definitely be coming back! His assistant was also super great!
Talented and experienced stylists High quality products. They make the appointment pleasant and comfortable.
I always have the best visits with Michael!!!! He takes such good care of my hair. Absolutely incredible cut and color every time!!! 1,000/10 recommend!!!
Got me and my daughters in quickly and everyone was very nice! Really enjoyed our experience.
Haircut and style- Very nice and listened to what I wanted. She was not afraid to say maybe do it a little different from her experience… I am enjoying it
Shane did my hair. We had a consultation regarding my wants and needs. I completely trust him. He is very well spoken, professional and hilarious. He knows what he is doing 100%. He is also very educational and gave me advice. I have a great deal of respect for him and his knowledge. My hair cut and color was…
💇🏼♀️💆🏼♀️👍🏽
Emily and Minda is the best
Amber is great!
Love Nicole! She always does my hair exactly like I ask. The whole team is very friendly.
Everyone was super nice and i felt very pampered
I loved the vibe
Great salon. Stylists are knowledgeable and can utilize their skills to produce color,cuts and styling that rival the best salons in the area.
Excellent place get a Ouidad hair cut. Actually listens to you and takes their time. I saw Amber and she is amazing!
Excellent as usual. I have been a client of BELLEZA and Tonya for 30 yrs. I wouldn’t go anywhere else.
Blu is amazing!
Always a good experience at Belleza - hair, nails, massage and facials all fabulous! I highly recommend Belleza Salon and Spa for all beauty treatments!
I have sent my family here and I have gotten my hair done here. They are so sweet and very kind. I don’t feel overwhelmed in the atmosphere. Everyone from the front & back is so nice!!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 406 | $30–$79 |
| Shampoo & conditioning | 255 | $56–$129 |
| Hairstyling | 150 | $30–$76 |
| Hair coloring | 84 | $119–$214 |
| Hair highlighting | 66 | $128–$246 |
| Blowouts | 65 | $41–$76 |
| Spa packages | 54 | — |
| Massage | 52 | — |
