How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%89+48.5Reliability 24%86+20.8Value 14%97+13.7Replies to reviews 7%30+2.1Craft & service penalty88−1.2Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCOREBenjamin Franklin Plumbing of Nashville
Nashville, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #37Position by Experts Score among all companies we track in this category. of 44 leak detection services · 4.9★ from 3,204 Google reviews
Report card
Percentile vs other leak detection services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Benjamin Franklin Plumbing of Nashville for 8 kinds of job.
Benjamin Franklin Plumbing of Nashville for drain cleaning
Clear ✕All 157 Google reviews tagged “Drain cleaning” · showing 60
Jarrad was great! He came in, checked out what needed to be done, and then he took care of it.
Great job
John Russell did a phenomenal job and represented Benjamin Franklin Plumbing VERY well. Great attitude and kept me informed every step of the way. This guy is awesome.
John was great. We had a kitchen sink which was stopped up. He had all the right tools to get it cleared out and recommended a product good for older pipes.
Joe was great and would contact him again.
Ontime and hardworking . Gave me my options and a recommendation. Easy to make. Decision
Ryan did an excellent job today fixing our shower drain. He arrived on time, was polite, thorough with his explanations, and completed the work as described. I’d use them again!
Brandon, did a great job.Very efficient and knowledgeable. Explained what he was going to do and what he did.
👍 great
Love these guys! Had several projects worked on over the years and won’t trust anyone else.
Ryan Marx was fabulous. Took care of all my many needs, and is a congenial man with good people skills. Will ask for him again.
Ryan Marx with Benjamin Franklin Plumbing gave us five star service! Ryan went over and above to help with our plumbing issue!
Joe was awesome. Friendly. Professional. Explained everything. Wish all people were like Joe.
My Tech was J. Machado, worked hard to clear the clog, kept me informed explained what was being done. Just what you need when you MUST call a plumber, yes will keep their number handy for the future.
John Russell done a Great job matching part color and installation.
Jarrod Bauer was an amazing service man! Was exceedingly polite. Very knowledgeable and explained everything in a way I was able to comprehend. This was my first time using Benjamin Franklin. They took the time to do it right. I was very impressed. I will use this service again and I will also request Mr Bauer. Thank you!
Everything about his visit was high quality!! Friendly, knowledgeable! Joe was gracious and thorough
Brandon Perry great job !! My wife and I recently had a drain concern at our primary residence, we reached out to Benjamin Franklin Plumbing, and it was easy to schedule a visit from one of their teammates on the same day. We had the privilege of working with Brandon Perry from, Benjamin Franklin Plumbing, And he…
Chris was amazing. My wife, Marylee, had called to get a few things taken care of and Chris was exceptionally professional, clean, and solution oriented. We really appreciate him and the company.
Jarrad was extremely detailed with explaining issues he recommended be repaired or replaced. He worked nonstop for over 5 hours fixing everything.
I highly recommend Benjamin Franklin plumbing (and I often do). Joe is very professional with a sense of humor and takes time to make sure things are done properly. He completed several repairs along with our annual inspection. Always a positive experience.
They performed an annual inspection of all plumbing in my home. They have provided service to us in our last four homes. All of the services listed above have been performed and they have installed a tankless water heater and whole house water filtration system. They also provide service to our children in their…
I can always count on Benjamin Moore to provide exceptional service, I highly recommend! My tech Colton showed up on time and efficiently replaced my kitchen and shower fixtures.
I always ask for Gary as he is friendly, courteous, thoughtful in his recommendation and through in explanations. He is efficient in his work and I rely on the work being done well the first time The scheduling staff is exceptional as well ... cheerful, helpful, good listeners who efficiently sort through to the…
Friendly, professional, courteous, and educational. Will definitely call them first, next time we have an issue.
Very thorough, professional, and responsive to my questions and concerns. Have always been pleased with this company.
I've been with Ben Franklin for MANY years and have always had the BEST experiences. The people they hire are some of the most experienced, genuine, respectful and interesting people I meet. I have to be careful I don't chat so much to distract them, but they're so sociable and kind that I enjoy (contrary to…
Personable and to the point of what needed to be done
We always have a good experience with Benjamin Franklin plumbing . They are kind, courteous and friendly.
Fred, Zach and the team did great work and were on time and finished early.
Dakota the technician was very knowledgeable and professional. He took time to explain everything to me. He answered all my questions and made valuable recommendations. He deserves a raise!
John was on time, curtious and listened to my concerns about a few minor issues with our plumbing. He throughly checked the entire home, and discovered where a tub faucet was leaking, which he repaired. Having a yearly inspection done is worth the time. Thanks for helping to keep our plumbing working properly.
Great job. Friendly service.
We received excellent work on an extensive repair that required 2 visits. The technician was knowledgable and professional.
Graham was very professional, knowledgeable and worth every penny!
We’ve had great experiences with Benjamin Franklin plumbing, with multiple techs. We had a check up and water heater servicing with Quentin. He was on time, professional, polite, efficient, respectful of COVID protocols, explained everything well, and talked through things what our plumbing needs are likely to be…
Dakota is always great. He has helped out several times.
Joe was great!!
Ended up being a snake job and Ben Franklin plumbing fit us into their schedule quickly. Gary did a great job, thank you!! Highly recommend
We love Benjamin Franklin Plumbing and have been using them for over a year now. We request Quentin every time we have a plumbing issue. He’s honest, trustworthy, and professional. He always goes above and beyond and does the job in a timely manner. He’s also very sweet and patient with my two little ones who watch and ask a lot of questions.
I called with standing water in sink. Neil showed up sooner than initially started and was able to clear the drain right up.
Neal with Benjamin Franklin Plumbing was the best plumbing technician I've ever dealt with. After multiple other plumbers temporarily fixed my leaking problem, Neal went above and beyond to help track down the source and give his expert advice. He cleared my shower's drain, checked my septic tank to make sure there…
Excellent communication, arrived on time, technician (Quentin) was very friendly and professional. He listened to all the steps I had taken to try and resolve my kitchen sink drainage issue, determined what he thought the issue was and began his investigation. Proposed the solution, explained the price and…
The problem was reported at 8:15 am and the job was done by 10:09 am. Quentin was professional, pleasant and did an overall great job.
Very responsive and had someone out here quickly. Kind, professional and fairly priced. Will use again.
Very nice person. Thanks
Showed up within an hour of calling, was presented with, what I would think, is just the worst situation possible and he did it with a smile, somehow! Great job getting our stuff fixed and I’m thankful!! He walked me through what happened, and what I can do to keep it from happening again. And when he left it was all cleaned up!
Great company to work with.
Colton was very thorough and detailed when talking through the issues. He was very professional and would recommend him to anyone having shower draining issues.
As always, Benjamin Franklin Plumbing was on time, texted to let us know when they were coming, respectful of our home. They gave us options and pricing before starting the work. Also very friendly! I recommend this company every time.
Colton was kind, professional, and very quick!
Amazing ! Graham is the best
I had used them before when I lived at a different place, and the service was just as good as I had remembered. The staff was great and they had me back up and running in no time!
Way overpriced
Ryan is a very knowledgeable and really nice guy to work with.
Quentin & Jonathan were awesome to work with. They went above and beyond! I highly recommend.
Fixed the problem and pointed out preventative measures we might take for the future. Good Job!
Showed up on time and got right to work. Entire job took less than a day.
It’s never fun to have plumbing problems but it makes the experience so much better to tolerate when your plumber is efficient, knows his job, and does it quickly and efficiently. Adam did a great job!
Gary was very professional and explained to me the problem in a way I understood.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Toilet repair | 239 | $176–$656 |
| Plumbing leak detection | 231 | $78–$630 |
| Plumbing pipe repair | 207 | $322–$1.1k |
| Faucet repair | 179 | $166–$529 |
| Water heater repair | 177 | $78–$466 |
| Drain cleaning | 155 | $161–$493 |
| Plumbing leak repair | 125 | $227–$807 |
| Water heater installation | 123 | $1.2k–$2.5k |
